0800 Repair Reviews 

Laura Anscombe was very efficient, friendly and helped with my query 100% Laura booked me an appointment with one of the engineers over the phone straight away.
Can't fault this company and would highly recommend.
Many thanks 😊
It makes a pleasant change .

Phoned up 0800 repair. Got booked in straight away. Great service.

On Monday 08/06/26 I found my boiler had leaked and everything in this main storage cupboard was soaking wet. I rang my insurance company Admiral and their contractor MySedgwick which deals with Home Emergencies. But I was initially put through to either the wrong departments or did not receive any updates via text or phone calls to be advised when an EMERGENCY boiler engineer would attend. I was just told it would be that day. After hours of waiting and re contacting MySedgwick and becoming more anxious - I had a leaking boiler!! I was told by MySedgwick they wouldn't be sending anyone until the next day! And didn't know when! Ie they didn't have a boiler engineer to attend! One last attempt I made at tea time with MySedgwick and an agent found PHS Home Solutions Aka 0800 Repair. That a boiler engineer would come to me between 9pm and midnight on the same day (08/06/26). Damian did and diagnosed the problem. A hole continually spraying water. And turned off the water in the boiler. Which for the first time all day of growing anxiety, gave me reassurance and support. I was to ring 0800 Repair the next morning (today) re parts Damian was ordering - which I did. Helen listened to my concerns, and the urgency, and passed on a message to her colleague. Laura Anscombe of 0800 Repair rang me. Had been briefed. Reassured me. Were organising a boiler engineer and the parts needed. Asked me to chase MySedgwick as they were waiting for approval for the parts and repair they were arranging for me. MySedgwick confirmed approval. I spoke with Laura who advised me of the boiler engineer attending. Basically, Laura had kept me informed throughout a VERY stressful time where I had expected MySedgwick as a Home EMERGENCY organisation to be sorting out a engineer to arrive on the day I'd rang as being urgent. Apart from the last attempt I'd made with MySedgwick to request being sent an engineer - where the agent found 0800 Repair who would attend even late at night up til midnight - Laura reassured me, was very helpful, kept me informed - which MySedgwick failed to do. Laura reduced my stress and anxiety after hours of not being given any help. The boiler engineer Damian turned up at the very time he said he would. The parts were fitted. I had all my soaked items from the boiler cupboard to sort out. Washing throws and towels. Hanging up soaking wet items, etc. And challenging having mobility issues and on my own doing this. Helen, Lauren, Damian from 0800 Repair did their job, professionally and with respect. And restored my faith in call centres. As did the last agent, Vino, at MySedgwick after hours of waiting for even an update where I had to myself ring every few hours to find out what was going on. They'd sent me text messages to my landline! And some IT issue not being able to text my mobile. Why couldn't MySedgwick ring me with updates! Laura rang me. Kept me updated. That's important. Especially when you're feeling vulnerable, needing help and reassurance in an emergency! Thank you to all!

Fantastic service by Laura Anscombe while setting up boiler care plan

Very helpful people Joanne Thompson was very pleasant and polite

Joanne Thompson called me to give regular updates and a date and state of progress in resolving my issue.
Excellent work Jo!

Phoned 0800 repair on Tues 02/06 and spoke with a very helpful Laura who arranged for an engineer to call the next morning.
He identified the fault, a leaking valve on my boiler, and ordered the part.
The next day Laura rang to arrange fitting the part which will be Fri 05/06.
Excellent service, very happy.

Laura was very helpful and courteous

I rang 0800 repair about a problem with my boiler and spoke to Chloe Coning. She was very pleasant and booked me an appointment with an engineer.

We were dealt with very professionally but friendly too by Laura Anscombe

I spoke to Jessica today, she helped me with my query and was helpful

Excellent processional Service Laura Anscombe was extremely helpful

I was encouraged to apply for boiler, loft insulation, vents & fans through the government grant scheme. I was contacted by Geraldine, The Appointments Manager, she was very courteous & helpful on our phone conversations. After our first call, Geraldine done her work assembling the workmen team & the very next day she called back again to confirm the scheduled work date which was suitable for both of us.

The workmen came to my house on the date & time Geraldine & I agreed, all the workmen very very meticulous, respectful & very clean whilst in my house. They carried out the work with very little mess & fuss, wore protective overshoes & tidied up at every step of the way.

I can only thank Geraldine & her team very much for the first class job they done in my house & I wouldn’t hesitate to recommend 0800repair to anyone of my family, friends & colleagues for any home repairs or installations

Thank you again Geraldine & 0800repair

5 star service from Chloe and Laura in the office to Martin and Dale the engineers, unreal service and repair. Top people and business 👍 100% recommend!

I had a number of conversations (both telephone and email) with Felicity Middlemiss, and I have to say that they were all handled in a professional and courteous manner. All questions were answered precisely and I fully understood their content.

Also, I had a query about an arranged appointment date, and Joanne Thompson was more than helpful in rebooking the appointment, to suit my wishes. A very pleasant conversation.

Joanne Thompson very helpful and informative very polite and arranged for someone to call out

Was called today for a thermostat replacement, already had a appointment for the 5th of June for shower. And chloe coning the lady who called arranged it for the same day which was so helpful thankyou

Joanne Thompson did a great job. Quick, polite and efficient. Thank you.

Very good good service

Chloe booked in for my gas turn on; call back within a few hours and booked in for following day. Fast and efficient thank you