1000Bulbs.com Reviews 76,650

Their return policy is unacceptable. They do not provide return labels, and when I attempted to return the product, the shipping cost exceeded the original price of the bulbs.

Based on this experience, I will not purchase from them again. The customer support and return policies are extremely disappointing.
Use Amazon to purchase your products.

Order received on time, undamaged, and the invoice was clear with no manipulation of final price.

Very fast shipment. Great price and quality. Customer loves the fixtures.

1000 Bulbs had the LED recessed lighting conversion fixtures for our existing fixtures, so we could update our lighting from the 1990's. The conversion fixtures fit perfectly. They also have the stage lighting bulbs I needed to replace at our church. All of these items arrived within 4 working days, so now everyone is happy. Great products and timely service.

Ordered bulbs from them about a year ago, started getting spammed with promotional texts from them using a new number every day. It's absolutely harassment.

Very reasonable prices, great selections and quick delivery. Great experience!

Customer service helped me choose the lights and accessories I needed. The delivery was fast and it all works well

Everything was fine. Did not take long to get them. There is a huge selection, they are sure to have what you need.

The bulbs are fine. I mean it does the job.

Mel was PHENOMENAL!!!! I needed a specific bulb (8 of them) quickly - and was overwhelmed with the selections. Mel knew exactly what I needed and made it happen effortlessly (for me) and QUICKLY! I want to order everything now from 1000bulbs.com!!!! Oh, and his follow up was beyond amazing!!!!!!!

Great communication, fast delivery, and exactly the bulbs I was looking for. I will be ordering from 1000Bulbs again!

I have been long term customer with somewhat infrequent purchases though. I ordered specialty lights for building signage. It took couple days to ship when placed early enough to go out next day. They shipped and the carrier Dohrn Trucking totally destroyed the pallet of tubes. I sent numerous pictures of broken boxes and tubes, even pictures from before removed from the truck. I could never supply them enough pictures. I sent three emails with pictures and they still wanted more. The way it comes out they have provided me legal names of whom I need to file suit against at their company on an almost $4000 order. The trucking company has even acknowledged the damage, but now I have to source materials for two customers.

The website allowed me to find the product I wanted. Descriptions and specs were complete. The purchase process was easy. The bulbs arrived in a timely manner without damage.

This is the way it's supposed to be.

My original order was pretty small as kind of a "test" run. The ordering process was easy and quick, the shipping was slower than some other places, but not terrible. The box was VERY well cushioned and my bulbs were all that I expected them to be. I will be ordering more!

Amazing prices, easy to navigate website, great selection of products, expert shipping!
An all around excellent experience indeed.

Quick delivery, excellent packaging and reasonable prices.

Quick delivery. The bulb for my piano lamp is perfect!

Excellent upgrade! Replaced six old fluorescent fixtures with Leighs. Installation was easy, and they dim perfectly. Highly recommended for anyone modernizing their lighting.

Ordered bulbs on November 22, now a month later and still no bulbs. I inquired on Friday, was told they were shipped and delivered. However, tracking shows they were delivered to a "mail room", which I do not have, I live in a house. Picture on the tracking looks like just snow. Representative said they would check on the tracking and notify me by email of the results. Representative asked if I wanted a refund or replacement product shipped if they cannot be located. I asked for a refund as it's been a month and I will just find them locally. After 3 days no response, and I noticed an additional charge on my credit card although I have not placed another order. I again inquired, they stated they had processed a new order since they cannot locate the original shipment, and of course that is the credit card charge. Now I'm out two charges and still no bulbs. Horrible customer service, and no follow-up.

1000Bulbs was straightforward and convenient to work with. They had a huge selection, the ordering process was simple, and my items arrived promptly. It felt like a reliable place for lighting needs.