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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, particularly regarding deposits not being credited to their accounts and withdrawals remaining pending for extended periods. Customers also reported issues with the website and a lack of timely responses from the company, often receiving automated replies instead of concrete solutions. The refund process was also a significant source of frustration, with many struggling to receive their money back. Though some reviewers were satisfied with the customer service, finding it helpful and responsive, the majority experienced difficulties in getting their issues resolved. Some people also felt that the customer support team provided generic answers and did not offer proper explanations for the delays in payments and refunds.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report significant issues with deposits not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers, like those helped by... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report prolonged... See more

Website

Reviewers highlight negative aspects of the website. Many customers express strong dissatisfaction, citing... See more

Response time

Clients share negative opinions on response times, with many reporting significant delays in receiving... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have been a player and active user of 10Cric for over 4 years. While I was absolutely happy and satisfied with the service earlier, lately, there have been multiple issues specifically with deposits... See more

Company replied

Rated 1 out of 5 stars

I'm playing last 5_7 year website is good growing but last one month my deposit 3 time not added to my account.. Debited in my bank but not added to my 10cric account.... They not responding properly... See more

Rated 1 out of 5 stars

FRUAD #SCAMMERS # now the worst platform to play on. I made the withdrawl & it's more than 2days I haven't received my money yet. No proper response from anyone just we have processed your... See more


2.5

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I m deposited 10000/- but not credited…

I m deposited 10000/- but not credited my account. Last 10 days only mailing and live chit chat robotic answers. No buddy solved. I showing all details and payment screenshot. Very bad experience scamming site.
I just had a word with Google pay they told me that the merchant has received the 10000/_ payment at 6.08 am on 27 march 2026 . As I have done the payment at 2.27 am on 27march 2026. The Google pay told us that as the merchant is handling g business account so it took some time to reflect in his account. So please check with the merchant and update my deposit in my account. As it's been more than 10 days u guys are just wasting my time. Please check it out and revert back as soon as possible.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

This site is a total fraud

This site is a total fraud! In IPL 2026, I started with ₹3,000 by UPI and won ₹8,000 through powerplays. When I tried to withdraw, it’s been stuck on ‘verification pending’ for 15 days. I uploaded Aadhaar, PAN and everything, still nothing. Chat support just says ‘please wait’ and then disappears. It’s a scam site, they’re looting Indian users. 1 star max!

8 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sandeep,

Thank you for your feedback.

We are sorry to hear about your experience. Unfortunately we are unable to assist without more information provided. We have requested it so please contact us directly with more details so we can review your case and help you.

Kind regards,
10cric

Rated 1 out of 5 stars

Useless website 👎👎 Totally a waste of…

Useless website 👎👎 Totally a waste of time and money. Spammers!!😡

26 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Hi Raghu,

We’re sorry to hear about your experience.

To assist you further, could you please share more details about the issue you’re facing? We’ll do our best to help resolve it as quickly as possible.

Best regards,
10CRIC Team

Rated 1 out of 5 stars

Mera deposit kiya hua amount wallet me…

Mera deposit kiya hua amount wallet me aaya hi nhi
Aaj 10 din k upr hogya naa hi refund derhe
Bogus company
Be carefully public
Paisa hajam kr rhe he ye log

29 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Reviewer,

Thank you for your feedback.

We’re sorry to hear about this. We attempted to contact you for more details, but have not received anything from your side.

Please reach out to us directly so we can check your case and assist you.

Kind regards,
10cric

Rated 5 out of 5 stars

Customer service so friendly if you…

Customer service so friendly if you have any questions service is good

7 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Salman,

Thank you for your feedback!

We’re glad to hear you found our customer service friendly and helpful. We appreciate your support.

Kind regards,
10cric

Rated 5 out of 5 stars

Response is good

Response is good

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Reviewer,

Thank you for your feedback!

We are glad to hear you’re satisfied with our response. Your support means a lot to us. <3

Kind regards,
10cric

Rated 5 out of 5 stars

Killian was really kind

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Carl,

Thank you for your kind feedback!

We’re really happy to hear that Killian made a positive impression <3

Our team always aims to provide helpful and friendly support, and it’s great to know this was reflected in your experience.

We truly appreciate your support.

Kind regards,
10cric

Rated 1 out of 5 stars

Fraud website deposited 5000 the agent…

Fraud website deposited 5000 the agent told me it will take 14 days to credit the money play at your own risk

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Eric,

Thank you for your feedback.

We’re sorry to hear this!

We tried reaching out to get more details but have not received a response.

Please contact us directly so we can check your case and assist you.

Kind regards,
10cric

Rated 5 out of 5 stars

Lovely site in India.

Lovely site in India.. fast deposit and withdrawal the best thing is your money is safe..
Good customer support always.
Killian most of the time.. thank you

3 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sharankumar,

Thank you for your kind words!

We’re glad to hear you’re happy with our service and support. We’ll be sure to pass your feedback on to Killian as well! :) :)

We appreciate your support.

Kind regards,
10cric

Rated 5 out of 5 stars

Withdrawals and deposits are so…

Withdrawals and deposits are so smooth...lots of options for sports and several options within the game...but the best thing which keeps me glued to 10 cric isdedicated account manager....and currently my account manager is a gem....he is always there to help me....he never disappoints....Lucky to have such a support which makes 10cric the best in the bussiness

1 April 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Amit,

Thank you for your wonderful feedback!

We are really happy to hear that you’re enjoying the platform and the variety we offer. It’s great to know your account manager has made such a positive impact on your experience.

We truly appreciate your support.

Kind regards,
10cric

Rated 1 out of 5 stars

Very disappointing service…

Very disappointing service overall...!!😠😠

25 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Reviewer,

We’re sorry to hear this. We attempted to contact you for more information but have not heard back.

Please reach out to us directly so we can check this and assist you.

Kind regards,
10cric

Rated 1 out of 5 stars

I trusted this platform since long time…

I trusted this platform since long time but now service is totally down. Withdrawal of ₹9500 showing processed but not received. It’s been 6 days now. Support only says wait wait. Very frustrating and disappointing.

13 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Kuldeep,

Thank you for your feedback!

We tried to reach out to request more information but have not received a response. At this stage, we do not have enough details provided so we can investigate further your request.

Please contact us directly so we can review and assist you further.

Kind regards,
10cric

Rated 5 out of 5 stars

MOST TRUSTWORTHY WEBSITE

Team is always there to help if any problem arises , deposit and withdrawal is fast ,offers good bonuses to vips,most trustworthy website i have played on .support team and vip managers are really supportive.

31 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Sunmeet,

Thank you for your amazing feedback!

We are really happy to hear that you are enjoying the platform and that our support and VIP teams have been helpfu!

It means a lot to us that you trust our service. We truly appreciate your support.

Kind regards,
10cric

Rated 1 out of 5 stars

Deposit is easy but withdrawal is very…

Deposit is easy but withdrawal is very difficult. I waited 7 days for ₹8000 withdrawal. Support team not giving clear answer. Always saying wait for update. Not reliable platform anymore.

23 March 2026
Unprompted review
10CRIC logo

Reply from 10CRIC

Dear Ayush,

Thank you for your feedback!

We reached out to gather more details but have not received a reply. At the moment, we cannot locate this case with the information provided.

Please contact us directly so we can look into this for you.

Kind regards,
10cric

Rated 1 out of 5 stars

I am rating 1 because the website…

I am rating 1 because the website design is good. Their customer service is so poor. I requested a withdrawal of ₹11000 and on the website under transaction status it shows confirmed but I did not get funds. It’s been 9 days I am still waiting for withdrawal. This is their 3rd instance I have sent 27 email and contacted 3 times with chat support but they asking me to wait when they have information available. The same thing happened earlier with ₹40000 and they harassed for 10 days. I joined it 2018 and spent more than ₹35,00,000 with this platform. Earlier their services were good but now it’s absolutely ridiculous.

Naveen Sharma

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I opened my 10cric account i guess in…

I opened my 10cric account i guess in 2020 and from last 1.5 year i am a bit active here. I have seen many negative reviews but genuinely i find 10cric best platform if you compare it with other similar platforms. It's actually very genuine and trustworthy. I also don't trust these kind of gambling platform but yes I have one person Alex my 10cric manager bcz of whom today i trust the company and the best part many times i been through where my payment didn't go through but still alex helped me to add my payment in advance . Alex always provide me best bonuses and yes he is more then a friend now. I am really happy to have trustworthy platform like this and a manager like alex 🙏

24 March 2026
Unprompted review

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