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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, particularly regarding deposits not being credited to their accounts and withdrawals remaining pending for extended periods. Customers also reported issues with the website and a lack of timely responses from the company, often receiving automated replies instead of concrete solutions. The refund process was also a significant source of frustration, with many struggling to receive their money back. Though some reviewers were satisfied with the customer service, finding it helpful and responsive, the majority experienced difficulties in getting their issues resolved. Some people also felt that the customer support team provided generic answers and did not offer proper explanations for the delays in payments and refunds.

What people talk about most

Payment

Customers had negative experiences with payment. Many reviewers report significant issues with deposits not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers, like those helped by... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report prolonged... See more

Website

Reviewers highlight negative aspects of the website. Many customers express strong dissatisfaction, citing... See more

Response time

Clients share negative opinions on response times, with many reporting significant delays in receiving... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have been a player and active user of 10Cric for over 4 years. While I was absolutely happy and satisfied with the service earlier, lately, there have been multiple issues specifically with deposits... See more

Company replied

Rated 1 out of 5 stars

I'm playing last 5_7 year website is good growing but last one month my deposit 3 time not added to my account.. Debited in my bank but not added to my 10cric account.... They not responding properly... See more

Rated 1 out of 5 stars

FRUAD #SCAMMERS # now the worst platform to play on. I made the withdrawl & it's more than 2days I haven't received my money yet. No proper response from anyone just we have processed your... See more


2.6

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

This is full fraud site

This is full fraud site
I make some money from money and also deposit he asking verification i already sent all documents
But he can't reply many time ago
Save money guys before deposit

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Have been using for 3 years now

Have been using for 3 years now, 10cric is 100% reliable and trustworthy platform. Don't go on negative reviews here those are just frustrated fokes on personal levels. Customer care is really good here as well overall service. Thanks a lot

29 December 2025
Unprompted review
Rated 1 out of 5 stars

It's a trap

My winnings haven't been credited to my bank account for the past 18 days.

There's no customer care, it's just a bot programmed to repeat the same thing over and over again.

The module of the simulated matches is devised to turn odds against the bets at the last moment so that the cash out is just 10%(or even less) of the actual bet amount.

Also, the regular UPI authorised deposit channels have been discontinued overnight, meaning financial institutions too don't have any faith in the site's credibility.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

10 Cric VIP manager is worst

Hello Support, I have been played in 10cric more than 8 years.My total account is running with loss .Also currently running my account under VIP.This is current issue also.I am not able to get proper answer or help from manager.Also not providing offers properly.For example every week as a VIP member, every week I have been deposited with average arround 50K.If asking for any offers will say currently no bonus available most of time.If I am non. VIP member usually getting everything maximum up to 40% bonus every week.Yesterday also i deposited 22K no bonus provided.Without any proper progress about this issue, i will not playing. Regards, Rijo jose k

18 December 2025
Unprompted review
Rated 1 out of 5 stars

My deposit not credited in my gaming…

My deposit not credited in my gaming account and not refunded too, which was done on 24th nov 2025. They informed due to payment provider issue money not received for them so it will be refunded to your bank account before 3rd Dec 2025 but still now it was not refunded. When raised and submitted all the necessary information documents concern team is working on once we got an update will inform you. How long need to wait blindly? This is 3rd time they are doing like this not returning the failed deposit amount after somedays they will simply put blame on my bank ask your bank about this. My bank has already confirmed that was successful transaction and they are ready to provide confirmation document. I want my deposit amount money back at any cost. This is the kind of service they're providing for VIP user too

24 November 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ Warning

⚠️ Warning: Bad Experience Alert!

"BEWARE! One of the worst gaming platforms out there! I deposited ₹7000 and it's gone missing! Over a month and still no refund! Customer service is a total disaster! They've just ignored my complaints. Total scam! India government should BAN this app! Don't waste your money here! #FraudAlert #ScamPlatform"

9 November 2025
Unprompted review
Rated 1 out of 5 stars

Fraud portal

Fraud portal

I had recharged rs 1067 on 21.11.2025 amount got deducted from account by they did not get the amount.

Initially they asked me to wait for an hour and later I asked for refund. They said will be done in 7 working days which was supposed get refund by 2.12.2025 now they are saying we are working on it.

These guys are hard core cheaters and fraud plz don't play on their portal.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

10cric is the best app I ever played

10cric is the best app I ever played. Everything is best. Deposit and withdrawal are lightning fast. Sometimes technical issue may occur but, no problem. Technical issue is not a big deal.
Mostly, Manager Edward is a great person and always giving very high bonuses. He is the best whom I liked the most.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Experience made great through services…

Experience made great through services they offered , and I am having a dedicated manager Sarah , she is amazing , very supportive to deliver best.

21 November 2025
Unprompted review
10CRIC logo

Reply from 10CRIC

Thank you for sharing your experience! We are delighted to hear that our services have made a positive impact and that your dedicated manager, Sarah, has been so supportive. It’s great to know she’s delivering the best for you.

We truly appreciate your feedback and we’ll make sure Sarah receives your kind words. 🙏💛

Rated 1 out of 5 stars

Don't trust on 10CRIC.com they are…

Don't trust on 10CRIC.com they are giving sports quiz questions every day i got correct 8 out of 8 questions and its reward is 10 lakhs they scammed me they didn't give anything yet i have all email replies they sent me
Never deposit on 10cric they won't give you anything

14 November 2025
Unprompted review

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