Arrived as planned - car upgraded and ready and paperwork done in minutes. Cheerful friendly staff. Drop off at other destination done without fuss. Charge for drop off at other location taken on card... See more
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121carhire themselves provide a good, easy to use, well priced site however it's not till you actually confirm you know who the actual company you book with is. We ended up with Record who have terrib... See more
Was given car booked through Europcar. Eurocar rep was meant to meet and greet at airport but we had to find him as he was standing quite far away and difficult to find. However overall was good exper... See more
No hidden extras. Price and car as advertised Although clearly directed to p4 as pick up point, had a few moments panic as this wasn't a name/company I hadn't heard of before, couldn't see pick up mi... See more
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Excellent service all round
We picked the car up at Wellington, New Zealand and returned it some 10,000 kilometres later (no mileage limitation) to Christchurch.
Apart from a flat battery, soon fixed with a new battery as the old one was dead, the car performed perfectly.
121 were ok but Goldcar were awful
The voucher and insurance provided through 121 were ok until we arrived in Funchal with Goldcar who were so focused on selling insurance at 4x the cost of the insurance it was like stepping back in time 20 years to the worst of pressure selling of excess insurance. I should have realised from the Google rating of 1* for Goldcar but thought it was sorted by using 121. Very disappointed
A class apart
I have no hesitation in recommending 121 to any one looking to hire a car because in my case I got exactly what it said on the tin and at a price that was very favourable compared to the prices quoted for the same class of car [estate] by other companies
Good price, friendly staff.
The transfer to the Hilton, and collection of my rental car went very smoothly, although we'd been delayed by fog. Staff were friendly and helpful. My only slight problem was confirming that as a holder of a Northern Ireland issued driving licence, I could not provide a computer access code for the DVLA for my driving record, as NI still uses the paper counterpart, and does not provide the access codes. Fortunately, I'd been in contact in advance, and had been assured this would not be a problem, and had the email on my phone. This was then accepted and everything else happened as it should.
does what it says on the tin
Have used this company many times, with no glitches. Alamo team were also really helpful.
Good customer service and good search facilities.
Good customer service and easy to get from Heathrow to car hire depot. Good communication skills of sales person. Car was clean and ready to go.
Drop off in Manchester was similarly smooth. Would be useful if 121car hire and Budget emailed amount you have actually been charged after the car hire.
It Works!
It delivers what i wanted at a rpice I wanted, when I wanted
low budget car hire
Good service and price. Staff in Paphos were really helpful. I decided to pay a little extra for nil access.
Definitely use Inter rent again
On arriving, there were no long ques and the customer reps were very helpful, explaining everything, the car was easy to find and very clean. On returning the car there were loads of representatives available to check over the car and confirm all was ok. Very easy, quick and polite representatives and I would definitely use them again!
Many thanks for a great service.
Easy and Perfect
Well priced. Includes third party liability insurance which is important for me. Everything went smooth and well.
121's partner car hire companies Customer Service
I use 121, but now more often than not pick Green Motion regardless of price (within reason). The customer service at GM is literally second to none. The only hassle is getting from the GM site to the airport, but you can't have it all!
Car hire company
Green motion very good.. Easy collection of car without hassles over documents cards deposits petrol etc...very efficient and a brand new car..one slight draw back is shuttle bus to airport is way to slow..nearly missed flight..next time will spend triple the money of the shuttle and take taxi..
9/10
Trustworthy broker, well recommended.
Reliable, trustworthy and very competitive, price-wise.
An happy way to hire a car
Everything has gone better than I could imagine...
Car Hire
Ecxellent service from 121 Carhire and Green Motion, the only complain from the supplier is that the interior of the windshield was not clean.
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