123inkjets Reviews 

Let me add to all of the other terrible reviews. I called to get help from an associate with my order. I wanted to make sure I ordered the correct cartridges that would work with my HP printer. The person assured me my order would be 100% money back if I'm not satisfied. I completed the order on my computer so I wouldn't give my credit card information over the phone. Two months later, I received my order. I had to purchase cartridges from Staples to use my printer. After my order arrived, I needed to empty my Staple cartridges before using the 123 cartridges. The day came, and my HP printer would not let me print, telling me these 123 cartridges are not HP cartridges. I called 123inkjets and talked to an associate named Fernando. I explained everything that happened and asked for a full refund. He explained he could only give me a small credit back to my card if I sent back the unused cartridges. He explained I had to pay for the postage when sending it back. The postage would reduce my refund to less than a third of what I paid originally. Far from 100% satisfaction as promised. Fernando told me I should have been told that my printer only accepts HP cartridges. The associate I called when making my order never gave me this type of information. I was told several times that if I'm not 100% satisfied, I can receive a full refund. Please don't be duped like I was and end up with useless toner. There is a reason for so many bad reviews, which now includes me.

Ordered a toner cartridge for my HP laser printer. Received the cartridge and tried to follow the instructions to install HP toolbox to bypass reading the chip in the cartridge. HP toolbox no longer exists, so I'm stuck with a cartridge that does not work. Even though I ordered the right cartridge and it doesn't work, they refuse to provide a return label. It'll cost me approximately $20 to return it. This used to be a quality company, but they've failed to keep up with the times and changes with printers. They've lost my business both professionally and personally.

My order was not received in a timely manner. Colors were received separately, in fact I am still waiting for the last color to arrive. Meanwhile I can't use my printer

The order process is easy and I get the orders in a prompt manner. Selection is good however I have had several instances where the cartridges do not work. In those cases I've had to contact 123 and get a refund or replacements. 123 has been good in those situations.

quick shipping, good product

Easy to order and received sooner than expected. Quality seems to be excellent.

Easy site to navigate with competitive prices

The only issue I had was trying to pull the ribbon out of the cartridge. It comes out sooo far and got ink on my hands.
The copy work is good.

Don’t buy from them. Very crappy company. I just ordered ink from them. They mislabeled their product saying that it’ll be compatible with my printer. Sticker outside the cartridge even list my printer model. When I installed, it says incompatible. I had to call customer service to request a return via phone. No option to just do it online. I was on the phone for 20 minutes for them to tell me they will not allow the return since it did not list my printer model on their website, but it did on the product. They took no responsibility in mislabeling their product and misinforming the consumers. Horrible company and terrible customer service to say the least.!

I ordered new replacement ink cartridges for my HP 8600 but only needed to replace the Cyan. I inserted the cartridge, message appeared that said to use regular cartridges and not the ones for setup. After troubleshooting, I called HP. We did a factory reset to bypass this message. It did not work. Called 123Inkjets, they would get back with me on refund. They would offer no refund. Cost was $116. No effort to resolve the issue. I now have cartridges I cannot use and had to purchase a new printer plus new ink cartridges ($500) that will work.

Price, quick delivery and quality seems to be good.

By mistake I ordered the wrong part. I called to cancel. It had not been shipped. I was told that a cancellation request was submitted, but it would take up to 9 business days to receive a reply. What? 9 Days? Other companies you call and cancel and if it has not shipped it is cancelled. This is not the way to run a business.

Received the ink I needed and works well with my HP office printer

Ordered for a nonprofit agency, they sent the wrong product and repeatedly refused to acknowledge the mistake. Tried to get me to open all of the toners "to check" even though I told them it was the wrong product, then tell me open products are not eligible for returns or refunds. Refused to pay for return shipping costs for incorrect items. Will never use this company again.

got the ink I needed at. A OK price and fast shipping

The service was great, but the product not so great.

123Inkjets promised top quality ink. It was all a pink hue. Customer Service did not care. I looked at them closely and some were only half full. Not full was maybe why not a good colour. Insisted full refund, but was not issued. My full order needs to be refunded. A few even leaked in the box too, so I had to toss them into the garbage. Please refund now.

Same as everyone else...ordered supplies and nothing delivered and then they said 5-9 business days for a refund...THEY ARE CROOKS

Not happy not happy not happy!! So I called one two three ain't just on their 888 number and the customer service rep told me that for my type of printer the cartridge of ink I was about to purchase would definitely work with my printer.... So I made the purchase! Only to receive an email from them hours later stating that what I purchased would not work with my printer and that I would need to make a new purchase!! Causing me to take time out of my hectic day to contact my credit card company to stop payment and then I had to go back and do a reorder taking more time out of my hectic day I had to do everything double the work and I don't even know if it was worth it I haven't received my product yet I just hope it was worth it they did have a 20% coupon code that I used but I'm not happy with their customer service because it was not very knowledgeable it gave me inaccurate advice which I followed.

But this is my first interaction with them I will try to use them one more time just to see if it's different but I'm just letting y'all know just know what you need before you ask their customer service team!!!!!!

Shipping was fast and the p