Premier Autocentres Reviews 3,146

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

We drive a 100 mile round trip to service our car here. Completely trustworthy always do a brilliant Job ( thanks Artor) Always friendly and recommend using their service plan. Always finish with a... See more

Rated 5 out of 5 stars

Premier did my MOT, Smiles Silver Service & rear brake pads/discs on Monday. Unfortunately, my car had to be there overnight because I needed a new front tyre, which they had to order in. Collected... See more

Company replied

Rated 5 out of 5 stars

Excellent car ervice everything valeting to the offer of returning car to my home address ( presently doing very little driving due to awaiting a cataract operation; this was also carried out by Prem... See more

Rated 5 out of 5 stars

Missed my early morning slot because of a late finish at work but was fitted in & waited for my car (they knew I needed it for work). Offered a drink, updated frequently as to progress, offered a drin... See more

Company replied

Company details

  1. Car dealer
  2. MOT Centre
  3. Car service
  4. Hyundai dealer
  5. Used Vehicle Parts Shop
  6. Used car dealer

Written by the company

Browse our vast range of quality Nearly New & Used Vehicles. We have over 120 used cars in stock. Book a Service or MOT using our simple online booking form. Call our expert team today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

MOT only on this visit

MOT only on this visit, it went into the workshop on time and was promptly returned. The staff are extremely friendly and efficient. I’ve been coming to Premier since 2004 and never been disappointed.

26 March 2023
Rated 5 out of 5 stars

Great customer service

Great customer service. My car was smelling of petrol.I rang the garage and they took the car in straight away. After an hour they rang me and told me my fuel pipe was leaking. They got the part in same day and by the next day I had the car back and fixed. Very speedy and efficient garage and friendly staff.

26 March 2023
Rated 5 out of 5 stars

Best and only garage i use

Best and only garage i use. I only had a basic service but was treated like the best customer as others are. Was given a loan car, given an excellent car wash and free box of mints. Thank you so much everybody and especially to Kerry who is always so nice

23 March 2023
Rated 5 out of 5 stars

Exceptional staff

Very helpful customer service, I already know how good the service is through my daughters experience of this dealership

16 March 2023
Rated 5 out of 5 stars

Really helpful and patient staff (Gary…

Really helpful and patient staff (Gary Sykes in particular) answered all my questions, not a pressured sale, and everything is perfect with my car so far!

16 March 2023
Premier Autocentres logo

Reply from Premier Autocentres

Hi Marie,

We're so happy that you we're able to find the car that is right for you and felt comfortable while doing so. Gary will be pleased to hear the kind words, it means a lot. Come again when you need us!

Your Premier Team

Rated 5 out of 5 stars

Very reasonable and helpful people

Very reasonable and helpful people. Explained the process and implemented it smoothly and promptly. I would definitely recommend them.

24 March 2023
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Reply from Premier Autocentres

Hi Frank,

We think it's extremely important to keep all customers in the loop at all times and it's amazing to hear that we're doing a good job at it. Thanks for the recommendation and we hope you come again in the future.

Your Premier Team

Rated 5 out of 5 stars

Premier Excellence

All round service and workman ship is excellent. Staff very friendly

21 March 2023
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Reply from Premier Autocentres

Hi Margaret,

Thanks for the extremely kind words regarding both the staff and the work done. We're always happy to help and hope that you come again in the future when you need us!

Your Premier Team

Rated 5 out of 5 stars

I dealt with Patrick and found the…

I dealt with Patrick and found the entire experience painless and trouble free I would certainly consider using them in the future

27 March 2023
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Reply from Premier Autocentres

Hi Allan,

We're glad we were able to make the process as seamless as possible and Patrick will be happy to hear the kind words! Thank you very for the amazing review and we hope to see you again in the future.

Your Premier Team

Rated 5 out of 5 stars

Excellent Service

Premier did my MOT, Smiles Silver Service & rear brake pads/discs on Monday. Unfortunately, my car had to be there overnight because I needed a new front tyre, which they had to order in.
Collected my car on Tuesday, looking better after a nice complimentary car wash.
Kerry was nice, helpful & professional, as always. My thanks to the MOT & Service Team also for keeping my car in ‘tip-top’ condition.
Thank you.

20 March 2023
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Reply from Premier Autocentres

Hi Rod,

Hope the car having to stay in while we waited wasn't too much of an inconvenience, we're glad we were able to look after your car properly (Glad you liked the wash too!). Thanks for the amazing review and we hope to have you back again next time!

Your Premier Team

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Friendly, polite welcoming staff.

17 March 2023
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Reply from Premier Autocentres

Hi Andrew,

We are always happy to help and we're thankful for your custom and kind words towards the staff. Thanks for coming and we'll see you next time!

Your Premier Team

Rated 5 out of 5 stars

Just brilliant as always

Just brilliant as always. Only a mot this time but still offered a hot drink whilst I waited and then chocolates to take home.

What’s not to like?

16 March 2023
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Reply from Premier Autocentres

Hi Susan,

Glad we were able to look after you and provide our top service thank you for allowing us to do so through your custom and we hope to see you again in the future.

Your Premier Team

Rated 5 out of 5 stars

Annual service.

A reminder telephone call for the appointment to service and MOT my vehicle was useful. I purchased my car from this garage some 12 years ago and have always used then to maintain and service the vehicle.
I am able to stay in the showroom while they work on the car to save having to get 2 buses home. Always offered a beverage. Very good service.

21 March 2023
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Reply from Premier Autocentres

Hi David,

Thank you for your repeat custom over the years and we're glad to hear that you're still enjoying your car after all these years. We'd love the honor of being able to continue to look after the car or anything else we can help with going forward!

Your Premier Team

Rated 5 out of 5 stars
Premier Autocentres logo

Reply from Premier Autocentres

Hi John,

Thank you for the kind words. I'll be sure to pass the message along! We hope to see you again in the future.

Your Premier Team

Rated 5 out of 5 stars

Excellent service

Excellent service, from collection and throughout. The staff at Premier were really helpful, giving excellent advice. Great value for money. I would recommend this company to anyone for sales and after sales service.

22 March 2023
Premier Autocentres logo

Reply from Premier Autocentres

Hi Keith,

Thanks for the kind words and I'm glad to hear that our collection service was useful to you and that you feel your money was well spent. It's always a pleasure to help and we'd like to see you again next time for anything we can help with.

Your Premier Team

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