123Print Reviews 

6,156
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process and website user-friendly, making it easy to create and reorder custom products. Many people praised the high quality of the products, noting professional printing, vibrant colors, and overall excellent results, often arriving sooner than expected. However, some customers also noted issues with product quality, such as light, blurry, or misaligned printing, and cards with poor texture or creases. A few other people also felt that the online preview or proofing system did not accurately represent the final product, leading to unexpected results. Additionally, some reviewers experienced delays or issues with receiving their orders, with some packages arriving late or incomplete.

What people talk about most

Product

People report positive experiences with the product, often praising the high paper quality, perfect graphics,... See more

Order

Reviewers highlight positive aspects of order, often praising the easy and straightforward ordering process,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high paper quality, perfect graphics,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

User experience

Customers had positive experiences with the user experience, often describing the design, purchase, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire experience of creating and ordering business cards from 123Print.com is easy and quick. Over the last few years I've both reordered existing card designs and also ordered cards with up... See more

Rated 5 out of 5 stars

After receiving misaligned magnet they were quick to correct the issue so I can hand out the correct item. My biggest advice is make sure you asked got a proof to verify the product is what you want... See more

Rated 5 out of 5 stars

Fantastic customer support. My initial file contained a logo that was too small or too low res. The art department was patient with me as I submitted at least two more attempts to get it right (my err... See more

Rated 5 out of 5 stars

Having previously ordered our holiday cards from 123Print, all our logos were already there, so it made personalization very easy. Delivery is always fast. We have found 123Print to be very affordab... See more


Company details

  1. Prints and signs store
  2. Business-to-Business service
  3. Digital printing service
  4. Media company
  5. Office supplies shop
  6. Stationery shop

Information provided by various external sources

123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(6,156)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this company SO much

I love this company SO much! I've ordered SEVERAL sets of business cards from you, and you've NEVER disappointed me or the people who have received my business cards. Well done, and thank you!

13 May 2025
Unprompted review
Rated 5 out of 5 stars

The process is so easy and fast

The process is so easy and fast. I like that I can personally make changes to the business card and they are easily applied and send a proof to make sure I approve. Very fast and amazing Quality. thanks

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Planning ahead

I ordered Christmas Cards (believe it or not). I swear your professional printing makes my photography POP! You do the BEST job. Also .... your processing and delivery is exceptionally FAST! Thank you!

30 April 2025
Unprompted review
Rated 2 out of 5 stars

Order was Duplicated

I was notified that my artwork was non-compliant (it wasn't). Fixing this issue on my end was incredibly difficult and confusing, and resulted in the same order being duplicated. I really only needed 100 cards, but the minimum is 250, and now I have 500 ! Yay !!!

25 April 2025
Unprompted review
123Print logo

Reply from 123Print

Thank you for reaching out regarding your orders P2849869 and P2853982, Mitch. We truly understand your concern.

It appears that two separate orders were placed, both initiated independently. Our system includes certain requirements to ensure the final printed product meets our quality standards.

Had we known about the issue sooner, we could have assisted you with placing the second order at no additional cost, including the necessary upgrades required from you— and we’re still happy to do so!

Please don’t hesitate to contact us directly at 800.877.5147 should you require further assistance at this time, or with any concerns in the future. Clear communication allows us to better support you, and we’d love the opportunity to make this right.

Rated 5 out of 5 stars

Once and done right

Order was for return labels.
The original picture I sent was considered poor quality, so I sent various formats. The best format was chosen, and the font color for the name and address provided (separate from pic) was altered to match the pictures lettering. The turnaround time was exceptional.
Professionals aim for 'once and done right,' I applaud your staff for meeting this objective.

25 April 2025
Rated 2 out of 5 stars

Duplicated Order

I made a mistake when ordering. Somehow I purchased the same thing twice. I wish that customer service could've brought it to my attention. Why would I buy the same thing, apparently at the same time, two times, shipping to the same address? If I needed two, I would've chosen a quantity of two and paid shipping only once. Again. This is my mistake and I've paid for it, but I'm sure someone noticed the bizarre request and should've brought it to my attention. Even if it was after two were produced, it should've been caught in shipping. I would've appreciated the opportunity, even though I only needed one, to pay for the two pieces, but had them shipped together, saving me twice the shipping costs.

21 April 2025
Unprompted review
123Print logo

Reply from 123Print

Hello Thom,
We apologize that we didnt question your second order as it was placed one week after the first one. Had it been placed the same day we surely would have questioned it. We can issue you a store credit for the second order as a courtesy and we appreciate you bringing this matter to our attention. Thank you for your business. Sincerely your 123Print team.

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