123Print Reviews 

6,156
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process and website user-friendly, making it easy to create and reorder custom products. Many people praised the high quality of the products, noting professional printing, vibrant colors, and overall excellent results, often arriving sooner than expected. However, some customers also noted issues with product quality, such as light, blurry, or misaligned printing, and cards with poor texture or creases. A few other people also felt that the online preview or proofing system did not accurately represent the final product, leading to unexpected results. Additionally, some reviewers experienced delays or issues with receiving their orders, with some packages arriving late or incomplete.

What people talk about most

Product

People report positive experiences with the product, often praising the high paper quality, perfect graphics,... See more

Order

Reviewers highlight positive aspects of order, often praising the easy and straightforward ordering process,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high paper quality, perfect graphics,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

User experience

Customers had positive experiences with the user experience, often describing the design, purchase, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire experience of creating and ordering business cards from 123Print.com is easy and quick. Over the last few years I've both reordered existing card designs and also ordered cards with up... See more

Rated 5 out of 5 stars

After receiving misaligned magnet they were quick to correct the issue so I can hand out the correct item. My biggest advice is make sure you asked got a proof to verify the product is what you want... See more

Rated 5 out of 5 stars

Fantastic customer support. My initial file contained a logo that was too small or too low res. The art department was patient with me as I submitted at least two more attempts to get it right (my err... See more

Rated 5 out of 5 stars

Having previously ordered our holiday cards from 123Print, all our logos were already there, so it made personalization very easy. Delivery is always fast. We have found 123Print to be very affordab... See more


Company details

  1. Prints and signs store
  2. Business-to-Business service
  3. Digital printing service
  4. Media company
  5. Office supplies shop
  6. Stationery shop

Information provided by various external sources

123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(6,156)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer support

Fantastic customer support. My initial file contained a logo that was too small or too low res. The art department was patient with me as I submitted at least two more attempts to get it right (my error, not theirs) and the final result is beautiful.

22 January 2026
Unprompted review
Rated 3 out of 5 stars

Production and shipping were relatively…

Production and shipping were relatively quick. The quality of the napkin was great. I only wish there was a better preview option before I submitted my order. The coloring of the subject in my photo blends too much with the background. I would have chosen another photo to upload. Oh well.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Always Happy with 123Print Products!

I have been using 123print for about 6 years now for promotional products in my business. 123print produces great quality products, they have excellent customer service, and they always seem to deliver earlier than anticipated. Thank you!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceeding Expectations: A Five-Star Experience with 123 Print

I ordered dinner napkins from 123 Print and initially wasn’t sure if it was the right decision based on a few reviews I had read. However, I received nothing but stellar customer service from Brandy, who patiently supported me through the technology challenges I faced while setting up my image correctly.

The print shop did an exceptional job transferring the picture I sent onto the napkins, truly making my occasion special. I mentioned to Brandy that the reviews I had read were not great, but that after receiving my napkins, I would be sure to leave a review.

I’m so glad I decided to do business with 123 Print. This will now be my go-to place for ordering all of my customized napkins. Thank you sooooo much!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick to fix their mistakes, high quality products and service.

After receiving misaligned magnet they were quick to correct the issue so I can hand out the correct item. My biggest advice is make sure you asked got a proof to verify the product is what you want. This was my second time ordering and I was pleased the first time, then disappointed on what I initially received the second time. But the customer service on solving the issue and quick reship was fantastic.

Quality is good and out customers like them.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Web based interface made designing the…

Web based interface made designing the business card a snap.
Cards actually came about 4 days earlier than promised. Even though I just got the standard cards they far exceeded what I thought I might receive. I provided them to our group and they were very pleased.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Customer service respone

I was disappointed with the “supervisor’s” response to my complaint. The proof for the envelope I had 123Print print did not show any target points. The envelopes did. What the supervisor saw on his screen was not on mine, namely “print safe area.” I believe the envelopes were poorly printed. He disagreed and said it was my fault for not expanding the size. I did expand the size to where the targets were not on the proof. How was I going to assume they would be on the envelope even though they were not on the proof before printing?

3 January 2026
Unprompted review
123Print logo

Reply from 123Print

Hello William,
We'd love to help you with your concerns but we cannot locate an order with just your name. We will need either your 123Print order number or the email used with your order.
Thank you,
123Print

Rated 5 out of 5 stars

Very happy!

The order process was extremely easy and the cards arrived faster than I expected! They were well-packed and exactly how I had been expecting them to look. I'll happily reorder when I need more!

9 January 2026
Unprompted review
Rated 4 out of 5 stars

Return customer

This is my 3rd time ordering from 123 Print for return address labels. They are great. My only complaint is that as a return customer, you get a code for a discount of your next order. I only need return address labels maybe every 3-4 years (I buy 500) and by the time I go to reorder, the code is always expired. There should be a discount for return users.

17 December 2025
Unprompted review

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