1A Auto  Reviews 1,527

The girl made everything so easy!

Seamless order, speedy check out, perfectly satisfied and made my day!

quality service on very good parts. always a pleasure to talk to people working for 1aauto.

Great knowledgeable staff. Very friendly

Great service

As a first time customer I was very satisfied that I was able to talk to a rep at 6:00 pm on a Friday night. And as an added bonus the rep was very helpful, she wasted no time making the adjustment to my order.
Thank you
1A Auto

The best service; the best prices; it doesn’t get better

Good prices. Great customer service.Their "how to" videos and instructions are very understandable and spot on.

don't buy a vehicle from them!!! They will screw u anyway they can.when u buy a junk vehicles from them n the engine goes in it less than a year they don't help u like they say! Don't believe them.they will take u to court to get free money .to try to get money from u for a vehicle u no longer have.theyll rip u off any way they can.!!! There vehicles are junk have engine problems, electrical problems.they don't even offer u a extended warranty .rowe special credit does.there awesome!!! I recommend going through tgem not a-1 auto!! I've learned hard I bought 2 junk vehicles from them to only have one 10 mtgs cause tge engine blew .n they wanted me to pay a xtra 3,000 for a engine.i was having financial difficulties so I gave tge car back I had no choice !! They didn't want to help they wanted me to dish more money out that I didn't have n didn't care then they wait over a year to take u to court to pay the remaining balance on a car u no longer have.free money for them.i pad while I had the vehicle now they want there free 6,000 from me again there ripoffs.buy NOTHING FROM THEM!!! DONT BELIEVE ANYTHING TGEY SAY EITGER. They true to make nothin right when they sell junk vehicles!!!!!!!! BUYER BEWARE!!!!!!

All that I can say is, “AWESOME” !!!! customer service is above and beyond, if something is wrong or a part needs attention, they will take care of it, again thank you greatly appreciate it

This company is a scam. I bought rear rotors/pads. They arrived late so I had to go a different direction due to the issue's urgency. I finally received the item, never opened the boxes (rotors and pads shipped separately), submitted for a return, returned the item, never got my refund. After more than 30 day, today, I learn 1A Auto planned to not refund my money because the rotors were allegedly "scuffed" - but if true - that is the condition I received them - as I NEVER OPENED EITHER BOX RECEIVED - AND RETURNED THE BOXES UNOPENED IN THE ORIGINAL PACKAGING AND TAPING. I should not have to endure this poor customer service - and frankly - considering I was shipped, late, damaged goods, the refund should be in full - inclusive of shipping return costs. I will never do business with 1A Auto again, and I recommend anyone considering doing business with them do the same.

Wonderful,,,very courtesy and thorough. Keep up the great work!!!

1A auto has always been great with the quality of their products. I had not intended to do a return on some parts I had ordered but I ended up selling the car so I had to return them. They made the experience easy and very quick. Whenever I buy parts I always go to these guys for quality and the instructional videos to go along with it! Great customer experience for the average Joe!

Patience, answered all questions. Satisfied with my results.

Ordering was easy and delivered on time, only problem was with UPS they practically destroyed the box it was in and in the process put a 1/2 inch tear in a rubber boot and also damage a couple of teeth on the spline, could've dressed up the spline but I didn't want to chance the damaged boot, 1A replaced it with no problem just a simple 5 minute phone call
Stacy was my consumer service Lady
She was fantastic, great customer service is very rare these days.
Thanks 1A

You guys have been great got My part's Right the first time no problem verry helpful thanks

The way the peole ask the wright question to make sure you get what you need A+

Customer service personal are very polite courteous and timely.
They are wonderful to work with whether it is your mistake our theirs.
I would highly recommend this company.

1A Auro always has great customers service, fast shipping great products at the best prices. I have always used and recommended 1A Auto to many people.

Great company, great parts!

Every company should take notes from 1A Auto customer service. They are wonderful! Always very friendly and helpful! Those folks are awesome!