1st-Line Equipment Reviews 1,289

Great company,fast shipping,quality espresso machine,thanks!🌞

Quick shipping and exactly what I ordered. 1st-Line has a reputation in the espresso enthusiast community for being helpful with any purchases as well, so it's nice to know there's also great service when I need it. Thanks!

I bought 2 cup single wall filters for an old espresso machine. I was worried I couldnt find parts for it anymore and the replacements work great!!

The items were shipped fast and arrived as described. Thanks!

Brought my Rancilio Silva here years ago, great product and service. Ten years later
Still have great products but 1st line now does not ship via USPS to Puerto Rico. Had to ship to my daughter, who then shipped to me. What a waste of time and money.

The pump went out in my Lelit Mira and the replacement was on sale. While researching I Realized I could Bianka’fy my machine! So excited to use pressure profiling! Go first line!

Shipped fast. Great service. I recommend you add tracking number to order confirmations. I had to call to get it...

The price was fair, the product was shipped quickly, was well packed and arrived in one piece. Would definitely use 1st-Line again.

The gauge worked perfectly! Shipping time was pretty quick too.

Better than the rest, by a long margin. Feel free to shop around, and then buy from Jim. He is genuinely interested in making sure customers enjoy their purchase; not because of the money he makes, but because he's passionate about coffee and espresso. We tested this theory a few times and Jim's competitors were clearly more focused on profit and less on customer satisfaction--especially after the sale.
Jim will take care of you and put you into the right machine for your situation. Frankly, he's a rare find.
Thank you Jim. You're a good guy and we appreciate it.

Fast shipping, in-stock parts, helpful website. I've been ordering from 1st Line for around 10 years, consistently reliable selection, information and service.

The transaction was smooth and easy.
Communication and shipping were both good.
I did not like this particular product but do not feel that's first line's fault.

Overall great service, packaging, fast processing. I ended up making a mistake on my order, had to message them and they very quickly solved my issues.

Fast shipping, and I got the hand blown Chemex that I ordered. I had seen on several reviews on Amazon that some sellers were putting the Classic version into a hand blown box, and trying to pull a fast one on the customer. As for the product, it’s beautiful! And it makes great coffee.

Very quick shipment and very professional tech support!

1st Line Equipment is always first class!!!

1st-Line had what I needed at a good price and got it sent out fast. Very happy with the service!