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Company details
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A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
Contact info
Wadsworth Road 28, UB6 7JZ, Perivale, United Kingdom
- www.1stfoldingslidingdoors.co.uk
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Repairs on my wonderful triple sliding…
Repairs on my wonderful triple sliding doors were done today by John and Don.
Courteous, efficient and fuss free. Thank you.
Excellent service
Excellent service. Our handle broke several years after installation and they came out, without hesitation to replace it. Also double checked a couple of other bits. Super pleased with Dan and the after sales service. Thank you 🙏
Polite,professional.
Polite,professional & I'm saving up to get my windows done.
first class after sales customer service
I’m not one to normally write reviews but I’ve been so impressed with the service that I wanted to share my experience. More so because my experience is after sales, 7 years after installation to be precise! The lock on my bifold doors has been playing up and so I emailed the team at the weekend to let them know and ask if they could help. On Monday they were at my home fixing the issue. It is so rare to experience such prompt and personable post sales customer service that showed a level of care I wasn’t expecting. I would have no hesitation in recommending them to anyone looking for a reliable bifold door specialist.
Just had my glass and blinds replaced…
Just had my glass and blinds replaced by Dan from 1stFoldingSlidingdoors. He could not have been more helpful and efficient with this job. Great service Thank you
What an incredible service
What an incredible service. We got in touch with them after our initial glazing company let us down, because they could not source the right height tilt only windows we wanted.
Marcus came round to measure the next day and our bespoke black aluminium windows were installed just a couple of week's later.
I was genuinely so impressed and would highly recommend this company. If we do future building works we will use them again.
Fantastic workmanship and excellent…
Fantastic workmanship and excellent service. The work was carried out in a timely and efficient manner. Would highly recommend this company as they fulfil all expectations of an excellent service.
Best folding doors on the market, excellent service
Experienced engineer showed up as scheduled and carried out repairs to our 19-year-old folding sliding door – which we have been and are very happy with. He went above and beyond the scope of the job, replacing two hinges and giving our kitchen/garden door a thorough service.
The door was installed in 2006 and has performed better than many I've seen in other homes and offices, resisting even a burglary attempt, owing to laminated exterior glass and solid yet smooth framing.
Truly 1st class
What a fabulous business! The doors are excellent and after care is first class. So responsive and helpful. Highly recommend for all round product and customer experience. Thank you
I had a problem with the key getting…
I had a problem with the key getting jambed on my Bi-Folding doors yesterday.
Daniel from 1st Folding Sliding Doors came to my house this morning to review the problem.
Witinin minutes Daniel had changed the barrel of the lock & gave me a new set of keys, job done.
Very impressive with the response of 1st Sliding Bi-Folding doors & with Daniel.
As a customer I definintely recommend them to any new customer.
Kevin
Very good product and excellent execution
The whole process from getting the first quote, visiting the show room, the detailed survey and installation was really very good. The process and all people that we dealt were really good, responsive and responsible. Our balcony on the 4th floor with tight winding stairs and our old building bending in all possible direction was handled really well.
It became clear that the staff we dealt with are treated properly by the company and take pride in their work.
Very happy to recommend them.
Replacement parts
They originally fitted my doors 13 years ago and the handle eventually broke. It's no longer a supported part but have supplied me a retrofit replacement which took two minutes to install myself. Very happy with the service after so long!
Sliding doors and new windows
First Folding fitted sliding doors and a number of new windows for our renovation in Ealing. From the start, they were knowledgeable, helpful and friendly. Would thoroughly recommend them to anyone looking to source new windows and doors.
Fabulous service and workmanship
In the dreadful heat of the summer heatwave, we had a problem with one of our window panes. 1st Folding got the brunt of our panic and worry over the phone. They were fantastic, calming, ever so helpful and really professional. I'd recommend them to anyone for workmanship and for such expert service, quickly resolving the situation. Thank you!!
Great Customer Service and a Quality Product
I’ve had 3 sets of bi-folds from 1st folding in the last 15 years across 2 houses. Quality of product is first class. But it’s the customer service that makes the difference. Polite, professional and responsive.
Above and beyond my expectations…
1st Folding had installed my beautiful doors 9 years ago. My doors were just in guaruntee. The care and attention from the service contact and the engineer who attended site was above and beyond what I expected. They have fixed our issue, they have kept me informed. They were courteous and flexible to our needs. An excellent experience. I would recommend this company to everyone!
Great service
Installed a few years ago and recently had some minor issues. Company dealt with it all under warranty with no issues and engineer Daniel was very professional.
Fabulous service
Fabulous service, been a customer for several years and they always come back to me no matter the issue.
Danny who is part owner has always been so approachable and understanding.. and he the team he sends out are always on point, polite, helpful and thorough, especially Daniel, really great team work. Daniel couldn’t do enough for me on his last visit.. just always happy to help and go the extra mile! Would definitely recommend.
I’m so glad I bought my doors from 1st…
I’m so glad I bought my doors from 1st Folding.
We get regular compliments on the doors — they perfectly blend our kitchen with the garden.
There was a small issue with the doors a year post installation, which was sorted promptly. Dan couldn’t have been more helpful!
Great service, competitively priced, and high quality doors bi-fold doors fitted by…
We recently had bi-fold doors fitted by 1st Folding and were really pleased with the quality of the installation and the doors.
This is the second time we have used the company in the last 3 years and, again, we found them to be really professional and helpful throughout the entire process from quotation to installation. The admin and installation teams were outstanding.
The quality of the doors is really good and their pricing is also competitive.
We would definitely recommend the company!
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