Great service. Were quick to come out to assess our leaking roof lights, despite being 8 years since they were installed. Implemented a quick temporary fix until they could come back to do a perman... See more
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Company details
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A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
Contact info
Wadsworth Road 28, UB6 7JZ, Perivale, United Kingdom
- www.1stfoldingslidingdoors.co.uk
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Replied to 100% of negative reviews
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Leak resolved promptly
My window’s are 8 years old so still under guarantee. I had a leak , called customer service , really polite and helpful, sent a fitter around and problem was resolved promptly. Great service 👍👍
In 2010 i had my first sliding doors…
In 2010 i had my first sliding doors installed in my house, Danny installed them and 15 years later Danny has returned to restore them. His workmanship and skill is off the chart. They could have easily pushed me to replace them but he didnt. Friendly and efficient, finding economical ways to fix a problem makes me a big fan. Marcus, Jenny and the team are amazing. When i first installed my folding doors i recommended to three fruends to use them, 15 years later they are all still happy with their doors. Absolutely amazing!
Planned Maintenance
Had a visit from Dan today, what a lovely fella.
My Bi-Fold doors were fitted about 4 years ago and I’m so glad I used the guys at 1st Folding Sliding Doors.
From speaking to Jenny in the office to a service call by Dan at home they are always so polite and helpful.
Keep up the good work guys your doing a fantastic job.
Fab company and product
Super happy with product and installation . Everyone we have spoken to/ met have been so friendly and professional. Product looks great and one year in we are still very pleased with our new windows, bifolds and French doors.
Great customer service
Dan went out of his way to get my windows fitted in time for a deadline. Cannot thank him enough.
The company has fitted doors/windows in my house. Some tricky windows put in really well. Very pleased with the work.
Folding door repair
Dan came today to repair my folding door. Excellent service. Would highly recommend.
Efficient and friendly service - Thank you!
Thank you Jenny and Dan for organising the repair of our bay window ! I really appreciate your efficient organisation and the repair looks good too!
Worth the wait
We had 1st Folding replace several of our windows, and provide us with 3 doors (2 rear doors and one front door). The ordering experience was extremely nice, and they were quite proactive about working with us through various options. Because of the Christmas holidays and a custom front door colour, it took them several extra weeks to find the optimal trim for our front door (I was told they came out with several different colours before they found something they were happy with)--but it was certainly worth the wait and now our front door looks fantastic as well.

Reply from Enjoy the View / 1st Folding
Dan and Jenny came to replace one of…
Dan and Jenny came to replace one of the hinges on our bifold doors on a Sunday morning. They were very friendly, helpful and efficient. Would absolutely recommend. Five star service!
Outstanding after sales cares - years after bi folds were fitted!
Just before Christmas, our bifolds wouldn’t open. As a mid-terrace house with rabbits and fish - this proved a problem!
The team at 1st fold went over and above to resolve the issue. Firstly, their customer care team troubleshooted the issue over the phone - enabling us to identify broken parts and a way to get the door open (enabling us to feed to rabbits).
Next, the team managed to get one of their installers out to us next day to replace the broken parts. The last working day before they closed for Christmas.
Great after care service on bifolds that were fitted in 2018. Highly recommended.
Top service
Jenny from the services department well really out of her way to help us when we had an issue with our bi-fold doors.
The jamming issue happened the day before we were going away for a week and it was really important to get it sorted asap. She was super busy that day but still managed to get the fault fixed
Thanks so so much
Definitely will recommend 1st Folding. Amazing service
Excellent in all respects
Excellent service. Would highly recommend. Ordered bifold doors from this company. Experience throughout - from survey through to installation of doors and follow up - was excellent. The whole team are very professional and responsive and do a fantastic job. We had to follow up on very minor snagging issue this was addressed promptly with someone coming out to us within 2 days. We are really happy with our new doors and would definitely use this company again.
Amazing doors and always admired by…
Amazing doors and always admired by friends visiting. When they were installed the tradespeople were efficient and tidy and helpful. Just had a service as door was sticking and it was fixed without question and without charge. They arrived on time and were super professional and thorough and doors now perfectly working again. CANNOT RECOMMEND MORE HIGHLY!
Warranty honoured
Rollers failed on sliding doors after 8 years
Efficient replacement, no questions asked
Can't fault their honesty and service
Excellent. Could not fault
From start to end this company has been great to deal with. We ordered 6 ft floor to ceiling windows for our dormer loft. We had Aly come out to measure and ensure what we wanted works in the space. The fitters came onsite and got the job done swiftly. Although we did have a minor issue with the window opening mechanism Dave and Paul came out to fix it promptly. Took them less than 10mins. Overall very happy with the quality of the window, the workmanship was excellent. Will definitely use this company again.
Good recent installation
Was happy with our recent installation with 1st Folding Sliding Doors. They happily agreed to send somebody out for free when a change needed to be made to a cill
Fantastic service
Fantastic service, even five years after installation. The lovely Daniel and Jenny came out over the weekend to fix an issue. They went above and beyond to repair the problem, including replacing parts that hadn’t broken to future proof our door.
Amazing customer service
Really pleased with the doors and the customer service is excellent!
Fabulous bifolding doors and great customer service
So impressed with the excellent service provided by 1st Folding Doors when our eight year old bifolding doors had a problem. Jenny was super efficient booking an engineer to take a look and Dan the engineer was wonderful, explaining the problem and fixing quickly (and is a super nice guy!)
We've always loved our doors - they look fantastic and work brilliantly and now we've had a problem resolved so efficiently, I can add fabulous customer service to that.
issue with door; great service
We had an issue with the mechanism on our sliding door; Dan came out the same day we flagged it, and made sure it was secure, and ordered the replacement parts to arrive as soon as possible. Very professional and clearly knew his stuff - couldn't ask for more really. Excellent.
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