Gary and Reece installed conservatory glass and front door with side panel. The quality of products are amazing and no middle man,which means a more reasonable price than the big companies. We ha... See more
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Review summary
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Had a new front door fitted. I received a few quotes from different places and these were the best price I got quoted. Had plenty of confirmation of appointments and communication was good. Gary and R... See more
Company replied
Everything went so smoothly from start to finish with great communication throughout. Super happy with the end result and I've had so many positive comments from neighbours already. (Theyre so jealou... See more
Company replied
Adil and Junaid were polite friendly and efficient great job l would 100% recommend 1st glass the sales team surveyors and installers are all great guys....l will use this company every time in future... See more
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Company details
- PVC windows supplier
- Door manufacturer
- Door supplier
- Double Glazing Installer
- Window installation service
- Window supplier
Written by the company
Opening Offer £225 off per window £325 off per door (includes composite)
Contact info
5 - 7 Well Lane, WF17 5HQ, Batley, United Kingdom
- 01274500912
- info@1stglassuk.co.uk
- www.1stglassuk.co.uk
4.8
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely fantastic from start to…
Absolutely fantastic from start to finish! Highly recommended Chris and Anthony completed an excellent job on my front door and I’m so happy with my purchase. Happy customer.
17 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Gemma, we always aim to please.
Chris and Anthony would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your fantastic honest review its very much appreciated.
Excellent company
From deciding to proceed with 1stGlass uk due to the quality of their product for the cost compared to other companies was the best decision, service from sales to installation was seamless, Lee Jones our installer arrived on time was pleasant and polite given our install was not a straight forward one this did not phase him the job was completed to perfection the area fully cleaned and full working instructions given before he left.
Follow up call from the company to ensure all went well and we are satisfied.
If you are thinking of a composite door or any other product I would not hesitate to recommend 1st Glass uk.
16 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Jacqueline, we always aim to please.
Lee is a real credit to the company he always goes the extra mile for customer satisfaction. He would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation adding "it was a real pleasure".
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your excellent honest review its very much appreciated.
Just had windows ,door and patio doors…
Just had windows ,door and patio doors done excellent service from first point of contact to fitting.
Adil and Junaid were the fitters they were polite ,respectful of our property even though it is empty !,contacted with an arrival time on both days which they arrived on time .Really happy with everything would recommend 1st glass .
13 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Joanne, we always aim to please.
Adil and Junaid would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Really pleased with the installation of my new front door
Really pleased with the installation of my new front door installer Lee was very friendly and left no mess .
16 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Susan we always aim to please.
Lee would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Stuart and Dan were a joy to have round…
Stuart and Dan were a joy to have round and very professional and helpful x will definitely use them again.
16 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you, we always aim to please.
Stuart and Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Absolutely fantastic company
Absolutely fantastic company.
The guy’s are friendly and so helpful, with a great sense of humour also.
Kept in contact through the whole process.
Lee fitted the doors perfectly and was a really nice guy.
Would highly recommended 1st Glass.
17 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Susan, we always aim to please.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your fantastic honest review its very much appreciated.
Lee nailed it
We recently had our front door and French doors fitted and we couldn’t be happier with the result. The quality of the workmanship was excellent.Lee was professional, friendly, punctual and left everything clean and tidy when finished. We would highly recommend them.
2 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Dawn, we always aim to please.
Lee is a real credit to the company he always keeps our no mess no stress policy for our customers ensuring a perfect installation. He would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Absolutly fantastic service from start…
Absolutly fantastic service from start to finish, they have done an amazing job with our windows and doors the quality of our windows and doors really bring a new lease of life to our home and have already had compliments of how good they look,and they really do look Amazing, can I also give a big shout out to dan and stew, them guys were brilliant, professional and very hard working other than our windows and doors now been brand new you wouldn't even know they had been as they even cleaned up all there mess afterwards, thank you guys soo much your the best
13 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Bev, we always aim to please.
Dan and Stuart would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time of your day to write us your fantastic honest review its very much appreciated.
We had 2 doors and 9 windows fitted…
We had 2 doors and 9 windows fitted 14/07/26 we absolutely love them I would highly recommend this company and the two fitters gary & reece explained everything to us . Cleaned up during and after the job was done
Really polite guys thanks
14 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Mark, we always aim to please.
Gary and Reece would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated
What a great team...very curtious hard…
What a great team...very curtious hard working and clean as you go attitude.would recommend them 100%, finished product excellent. Can't speak highly enough of service from start to finish.. Great work from Pete and Scott.
13 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Bernard, we always aim to please.
Pete and Scott would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Just had 3windows fitted by Lee lovely…
Just had 3windows fitted by Lee lovely guy very polite and cleaned up after himself would definitely recommend 1st glass uk very happy with the results
13 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Linda, we always aim to please.
Lee would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1sxt Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
Amazing company with a first class…
Amazing company with a first class service. I was kept informed at every stage from ordering to installation. Lee the installer came exactly in the agreed time and date . He was extremely friendly did an amazing job of fitting the door it looks amazing and is excellent quality -He took everything away including the old door and cleaned up . You wouldn’t even know he’d been except for leaving me with a beautifully fitted new front door I am totally delighted with it and couldn’t recommend the company highly enough
2 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Tracey, we always aim to please.
Lee is a real credit to the company, he always upholds our no mess no stress policy for our customers to ensure they get a perfect and stressless installation. He would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your amazing honest review its very much appreciated.
From first meeting with this company to…
From first meeting with this company to choose my front door. To the surveyors visit then installation the service was first class everything was smoothly dealt with the quality of the door is fantastic the price was excellent the level of service was first class and James the gentleman that came out to fit the door was superb he done a sterling job quick easy and hassle free a lovely lad. Who even seen a minor problem that he wasn’t happy with and returned with a replacement a credit to this company overall I would recommend this company to anybody that wants a great job and finish at a reasonable price
7 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Catherine, we always aim to please.
James especially would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated and has been an absolute pleasure.
Excellent customer service and the…
Excellent customer service and the fitters Gary & Reece were amazing. Helpful, polite and quickly fit the door leaving no mess.
10 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you as we always aim to please.
Gary and Reece would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your excellent honest review its very much appreciated.
Excellent service and quality doors and…
Excellent service and quality doors and windows. Pete and Scott did a great job, all was tidied up and to a high standard. Will be using them again in the future. Would highly recommend.
9 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Jamie, we always aim to please.
pete and Scott would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your excellent honest review its very much appreciated.
Fabulous job
Turned up on time, very courteous, Stuart and Dan introduced themselves, very clean and tidy, left no mess. Very good neat job. Over the moon with the job they did. Would definitely recommend Stuart and Dan to others.
8 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Shaun, we always aim to please.
Stuart and Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your fabulous honest review its very much appreciated.
Stuart and Dan were amazing
Stuart and Dan were amazing, friendly and professional. They made sure i was 100% happy with my new door and made sure I had all the information I needed. I would definitely recommend 1st glass to my family and friend. I will be back lol.
7 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Vanessa, we always aim to please.
Stuart and Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated and we look forward to hearing from you for your next install :-)
Avoid 1st Glass– Dreadful Quality, Severe Delays, and Illegal Financing Practices
Avoid 1st Glass – Dreadful Quality, Severe Delays, and Illegal Financing Practices
I strongly advise anyone looking for windows to stay far away from this company. My experience with them has been an absolute nightmare from start to finish.
We agreed on a contract to purchase 6 windows in January 2026, and I paid a 50% deposit on a total price of £4,300. The agreed installation date was March. As March approached, they delayed the installation until the end of April, claiming my window color was "too rare" and needed extra time—a clear excuse for failing to order the stock on time.
When they finally arrived over a month late, the incompetence was staggering:
Terrible Planning: A simple 2-day installation dragged out because they forgot to order scaffolding for the first day.
Appalling Workmanship: The overall quality is awful. I have had to personally re-silicone the windows myself multiple times. The windowsills arrived scratched and looked used, not new.
Incorrect Measurements: They measured the first-floor windows incorrectly. When they realized their mistake, they actually suggested modifying the structure of my house to make their wrong windows fit. They ended up leaving my bedroom boarded up.
Illegal Financial Practices: While my bedroom was boarded up and the job was completely unfinished, they aggressively demanded I release the second half of the payment so they could get the cash from the finance company. Demanding a payout before a job is complete is completely illegal. I felt heavily manipulated and intimidated into releasing the funds because I was scared they would abandon the job, which unfortunately lost me all my leverage.
Constant Defective Stock: They have repeatedly installed heavily scratched and defective glass. Every time they come to replace a damaged unit, they replace it with another damaged unit. It is now July, and I am still stuck with two defective units.
Awful Customer Service: They regularly miss scheduled appointments without warning, only calling days later to tell me I should "be thankful they are even coming." A representative named Mark acts brave and aggressive on the phone but refuses to take real accountability when pressed.
My advice to anyone reading this: Never, ever release the final payment to this company until you are 100% happy with the finished product. Better yet, avoid these cowboy operators entirely.
8 July 2026
Unprompted review
Reply from 1st Glass UK
We are sorry to hear your 1st Glass Uk experience wasn't up to our usual high standard, we assure you we will still be available to complete the work until your completely satisfied with the installation.
New door
Stuart and Dan were brilliant did a great job cleaning up after they have finished. And the door excellent quality. I am very happy with the company and the service . Just keep it up. Thanks again.
6 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Phillip, we always aim to please.
Stuart and Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
External door
Yesterday I had my external door replaced. The installer and everyone who helped did an amazing job. They also were very tidy and cleaned everything from inside and outside. A very professional job was delivered. Thank you very much
7 July 2026
Unprompted review
Reply from 1st Glass UK
We are delighted to hear your 1st Glass Uk experience was perfect for you Yousif, we always aim to please.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.
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