1truck2movers Reviews 3

This company quotes you a reasonable price in the beginning then they charge you double that price at time of service without mentioning to you the extra cost or fees, they also loss some of my items and broke some as well. Do not go with this company at all no matter what it's nothing but excuses as to why you can't be refunded or compensated for your broken items.

​I am sharing my experience to warn others to be extremely cautious before booking with 1Truck 2Movers. My experience was nothing short of a disaster.
​I had my move scheduled and the initial deposit paid well in advance. However, on the very evening before my scheduled move, I received a cold text message stating that they were canceling my service. There was no phone call, no explanation, and no effort to provide a solution.
​Because I had already coordinated other services and logistics based on this move, their last-minute cancellation caused a massive "chaos" effect. I lost deposits on other arrangements and was forced to pay additional money out-of-pocket to secure emergency alternatives.
​This company’s business practices are ethically bankrupt. Taking a deposit clearly does not guarantee your move with them. They show zero regard for customer satisfaction or the significant financial and emotional stress they cause by backing out at the eleventh hour.
​Do not trust this company with your move. They are unreliable, unprofessional, and have no respect for their clients' time or money. I would never use them again and strongly advise everyone to look elsewhere.

Service was far low below standards as promised. They will charge you of $50 deposit fee for reservation . Once they have your credit card on file & you had to cancel the appt, they will charge you of full amount for service that you did not receive which does not state in cancellation policy. If you requested to speak with their Manager, Agent will advise you that her Manager will call you tomorrow morning. Beware of this fraud company.