2468 Group Reviews 

66
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, friendly demeanor, and efficiency in maintaining and servicing machines. Many highlight the team's helpfulness, attention to detail, and willingness to go the extra mile. The service is consistently described as excellent, with consumers appreciating the reliable upkeep of machines and the good quality of products provided. However, some customers noted issues with service responsiveness, mentioning difficulties in getting machines fixed or refilled, and a lack of timely updates. A few people experienced a decline in service quality following company acquisitions, facing challenges in obtaining sales figures or ensuring scheduled work was completed.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service, often praising the professionalism,... See more

Product

Reviewers mention positive feedback about product, with many consumers praising the quality and taste of the... See more

Price

Customers generally report positive experiences with pricing, with some staff members being praised for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul is amazing worker, honest, and never leaves the job unfinished. Always listens to feedback and helps pass it on to his manager. (North Wales - Mold). Always completed the tasks of making sure... See more

Company replied

Rated 5 out of 5 stars

Mark Price visits our site 3 times a week and is always very friendly and approachable. He’s very well aware of the needs of our business and couldn’t be more helpful to us. A top guy, his care and at... See more

Company replied

Rated 5 out of 5 stars

Couldn't fault Mark Price. Professional, friendly and efficient. Never have any issues, with our vending machines and always stocked. Any changes or requests are no issue at al.

Company replied

Rated 5 out of 5 stars

Just wanted to give a shout out to Niall who comes in to service our coffee machines. He is always friendly and polite and takes time to explain to us how to get the most out of the machines. He's bee... See more

Company replied


Company details

  1. Food & Beverage Consultant
  2. Coffee machine supplier
  3. Coffee vending machine
  4. Food products supplier
  5. Vending machine supplier

Written by the company

We believe in better breaks. Going beyond great food and drink to create spaces where people can relax, recharge and return to work with renewed enthusiasm. Using our data and technical know-how, we work with businesses to shape workplace services around both your needs and your team’s. Helping to boost motivation, productivity, and create a space where everyone can thrive.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(66)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality work

Paul is amazing worker, honest, and never leaves the job unfinished. Always listens to feedback and helps pass it on to his manager. (North Wales - Mold).

Always completed the tasks of making sure the vending machines and coffee machine is filled up and if repaired when needed, every time they come in.

19 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
We love having Paul on the team. It's important that our team go the extra mile to make breaks matter for our clients. We'll be sure to pass your comments on to the guys.

Rated 5 out of 5 stars

Mark price always goes the extra mile…

Mark price always goes the extra mile for us.

18 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
That's brilliant to hear! We'll be sure to pass your comments on to the Mark and the team

Rated 5 out of 5 stars

Mark’s the Man

Mark Price is an absolute star. Our machine is well maintained and he always has a smile on his face. Only problem is he is always cleaning the bloomin machine when i want a coffee!! 🤣

Thanks Mark for adding to my morning cheer.

18 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
Clean machine = great coffee. We'll be sure to pass your comments on to Mark.

Rated 5 out of 5 stars

The only person I’m happy to see in the…

The only person I’m happy to see in the morning is Mark Price. He is making sure our coffee is flowing, always with a smile. Best coffee from a machine

16 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
Coffee is important in the morning! We'll be sure to pass your comments on to Mark.

Rated 5 out of 5 stars

Simon and Niall set up our new machine

Simon and Niall set up our new machine, brilliant service!

17 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
That's great that set up went well for you! We'll be sure to pass your comments on to the guys.

Rated 4 out of 5 stars

Mark Price is a key asset to the team…

Mark Price is a key asset to the team and has made our experience with 2468 much more stress free. He is always on time has a great attitude and very friendly. The admin side of the business could do with some fine tuning regarding requesting engineer call-outs and booking in servicing. Otherwise a reliable company for all your coffee needs.

16 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for your great feedback.
We’re delighted to hear that Mark has made your experience with 2468 stress free — we’ll be sure to pass on your kind words to him.
We also genuinely appreciate your constructive feedback regarding the admin side of booking engineer call-outs and servicing. This is something we’re actively working to refine to make the process smoother and more efficient for our customers.
Thanks again for choosing us for your coffee needs

Rated 5 out of 5 stars

Great experience with John always does…

Great experience with John always does a great job. Machines are always well stocked and he’s a lovely guy gets on well with everyone.

12 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
John always has a smile on his face! We'll be sure to pass your comments on to John.

Rated 5 out of 5 stars

Couldn’t fault John Cowan

Really good experience couldn’t fault John Cowan at all ,always very friendly always makes sure that the machine is clean and well stocked with a great selection of products

12 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
It's important to have a well stocked machine. John always makes breaks matter for the customers. We'll be sure to pass your comments on to John.

Rated 5 out of 5 stars

Really good experience

Really good experience , also Mark Price is always kind !!

13 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
We'll be sure to pass your comments on to Mark and the team

Rated 5 out of 5 stars

Couldn't fault Mark Price

Couldn't fault Mark Price. Professional, friendly and efficient. Never have any issues, with our vending machines and always stocked. Any changes or requests are no issue at al.

13 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
Mark is always trying his best to create a great customer experience. We'll be sure to pass your comments on to Mark and the team

Rated 5 out of 5 stars

Niall came in shop and was polite tried…

Niall came in shop and was polite tried everything he could to fix our coffee machine and gave us an update on time to repair the issue great service

13 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
Niall goes above and beyond regularly. We'll be sure to pass your comments on to Niall and the team

Rated 5 out of 5 stars

Great coffee

Great coffee, hot and tasty!!

12 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
We do love our Ferns coffee. It's the first thing our own team goes for every morning!

Rated 5 out of 5 stars

Just a little review on Mark Price

Just a little review on Mark Price, he comes on to our site and is always so friendly and pleasant when he is being booked into where I work. It’s honestly a pleasure to see his face on any given day and I have never seen him without a smile. He’s efficient and chatty and I would recommend the company purely on the basis of him! Thank you Mark!

12 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
Mark and the team always put on a smile when with our customers. We'll be sure to pass your comments on to Mark and the team

Rated 5 out of 5 stars

Machine Beverages

The drinks out of the machine are very good especially the tomato soup. The Guy we deal with is Mark Price. Ever so helpful & keeps everything tip top.

11 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
That's great to hear. We'll be sure to pass your comments on to Mark and the team

Rated 5 out of 5 stars

Mark price He is very good efficient…

Mark price He is very good efficient and tidy

11 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
We do have an excellent team who look after our clients well. We'll be sure to pass your comments on

Rated 5 out of 5 stars

Coffee machine delivered to the…

Coffee machine delivered to the counters by Simon, very quick and speedy, friendly approach and nice with the staff

11 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
Yes, that's Simon, always service with a smile. We'll be sure to pass your comments on

Rated 5 out of 5 stars

Just had a great visit from Paul

Just had a great visit from Paul, outstanding service thanks again

11 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
We’re delighted to hear that Paul is providing his usual great service. We'll be sure to pass your comments on

Rated 5 out of 5 stars

This is a fantastic service provided by Mark Price for 2 4 6 8 group.

This is a fantastic service provided by Mark Price! For the 2468 group. He is punctual courteous and always more than willing to help. If we wanted a change of product he would look at this with us, if ever there was a problem with the machine he would be here to fix it.
Really really happy with our sevice!!

11 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
We have a great team out and about with our clients. We'll be sure to pass your comments on

Rated 5 out of 5 stars

5 stars for Mark Price

5 stars for Mark Price - The most important man to come in the building on a daily basis to make sure the coffee machines are working and ready for another days graft!
Always has a smile and laugh, keep up the good work!

11 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
We’re delighted to hear that Mark keeps those coffee machines in tip top shape! We'll be sure to pass your comments on

Rated 5 out of 5 stars

Service is great

Service is great, very rare to have drinks machines out of action. Always clean and well stocked that they carry on working through the weekend. Taste and quality of product is good.

11 February 2026
Unprompted review
2468 Group logo

Reply from 2468 Group

Thank you for taking the time to share your feedback.
We’re delighted to hear that our equipment is clean and well stocked - that is our aim for our customers. We'll pass your comments on the team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look