247spares Reviews 

870
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been searching for a specific car part for weeks. Finally received an email from this company with a possible quote. Numerous telephone attempts to contact the company have not been answered in... See more

Rated 5 out of 5 stars

After much browsing and disappointment, Used the website to search for a Specific part for a Subaru Impreza. Within days got a notification of an available part, competitively priced, so contacte... See more

Rated 1 out of 5 stars

Same thing as others have said, bought an expensive car part through a selller on their platform, sent something totally different, duped into returning item to a different address and no refund of... See more

Rated 1 out of 5 stars

24/7 spare or No spares more to point - Same story as below I rang and spoke with what I thought was an engaging helpful person but turned out to be a scam - I bought a smart car engine paid and wai... See more

Company details

  1. Auto parts shop

Information provided by various external sources

Car parts, vans & 4x4 parts. Online scrap yards & breakers quote on car engines, gearboxes. Find new & used euro car parts for makes like Vauxhall, Ford, Nissan, Volvo, Honda, Rover, BMW, VW, Toyota, Mitsubishi, & Mazda.


Contact info

1.8

Poor

TrustScore 2 out of 5

870 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(870)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dude, Where's my car, PART

two weeks waiting for my exhaust courrier's had it for 5 days and they aint turned up i was given a tracker consignment code but it does not exist fair play they pulled the wool right over my eyes now i realise how much my phone bill is going to be with all these bad reviews ive seen on here how in the hell do they still have a good success rate i think this is one for matt alwright #watchdog.

12 February 2015
Unprompted review
Rated 1 out of 5 stars

Hidden costs and poor service

Disappointed with 247 spares.
The telephone call to their recommended supplier cost me 77p a minute.
I cannot find any reference to call cost on the website - the number appeared to be for a standard mobile telephone.
The supplier from Rochdale who responded to my very clear part request did not actually have the part available.
247 Spares have no complaint procedure, hence this review.
I won't use them again and I recommend that you never use them!!

11 February 2015
Unprompted review
Rated 5 out of 5 stars

SAVED ME A FORTUNE

Throttle body on my toyota was faulty and was quoted £1,200 by main dealer to replace with new .This was simply not on .Placed details on 247 spares and was phoned next morning by most helpful Mick from Manchester Autos who had correct reconditioned part for £120 . It was delivered carefully wrapped 2 days later as promised and now fitted by local mechanic for £50 .Car is now running smoothly with no problems.
The above figures speak for themselves .I must compliment 247spares for their excellent service on this occasion-and Mick for his prompt and efficient service

14 October 2014
Unprompted review
Rated 5 out of 5 stars

THANK YOU 247 SPARES THANK YOU ROCHDALE VAN BREAKERS

Needed a gear selector for my Vauxhall Vivaro. Put out a parts search on 247 spares and within literally 30 seconds I received a call from tim from Rochdale Van Breakers who gave me a competitive price. I ordered over the phone and received my part the following morning. very happy with the service will defiantly use 247 again

17 August 2014
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM!!! Don't even bother

Baught a radiator fan a week ago for a next day delivery. Still not here. TNT lost the parcel (what a coincidence) Now struggling to get a refund. 247spares accept no responsibility and I have no details of their "magic" supplier.
Will go for a chargeback if not then Trading Standards and small claims court eventually.... The worst thing is I am going abroad in a few days and have no f..in engine cooling in my car.

Seriously don't waste your time on this company

15 July 2014
Unprompted review
Rated 1 out of 5 stars

Scammers - avoid like the plague

Warning: premium rate number with some very expensive (and crap) music to listen to for as long as you are stupid enough not to hang up. If you ever got a part from them then I'll guarantee it will be rubbish. How can they sleep at night running an outfit like this???

5 June 2014
Unprompted review
Rated 1 out of 5 stars

scammers

Ordered a part 2 weeks ago. Was told it would be with me two days later. I recived it 2 weeks later and it was the wrong part. it seems impossible to get through to anyone who can help without spending more money on the phone listening to 5 minutes of automated messages (attempting to cover thier backs) I'm skint, was stuck with my car broken down and desperately need the part, they really have effed me over! Never use them!

2 May 2014
Unprompted review
Rated 2 out of 5 stars

Are they going through a bad patch?

Quick quotes... Expensive phone lines with usually no answer. Have managed to get through to only one of the "suppliers" but they have been unable to process my quote the last two days because their internet is down?

Getting a little sick of calling people and not getting what I need.

23 April 2014
Unprompted review
Rated 1 out of 5 stars

Premium rate phone scam

I put a very specific request in for mechanical parts. Within 15 minutes I had a 'hit' with a competetive quoted price.

There was an 070 premium rate number I had to call to check details, with no rate warning to tell you that it would cost you a fortune. I called it to see whether I could get the car breaker name - there was a lengthly recorded message which I put down again after a minute or so.

THIS COMPANY ARE SCAMMERS - DO NOT TOUCH THEM WITH A BARGEPOLE

16 April 2014
Unprompted review
Rated 1 out of 5 stars

Not happy

I went on ur sight looking for a part for car had great response and ended up goin with a1 jap spares.....big mistake!! This was in january i'm still fighting with them spending a fortune on phonecalls an sendin parts back to them i think they should be removed from ur search sight!!

7 April 2014
Unprompted review
Rated 1 out of 5 stars

Bare faced LIARS !!!!!!

I ordered a part on the Monday told I would receive it Wednesday the next day I was phoned and told I had ordered the wrong part and it was going to be Thursday and nothing arrived so I phoned they said oh it will be Friday still nothing so I said put the £50 back on my debit card it will be 3 working days and nothing so once again I phoned next excuse its our finance department but you will get it in a couple of days 2 weeks later and nothing again I told them I was going to trading standards there reply do what you want we don't care.

23 March 2014
Unprompted review
Rated 1 out of 5 stars

Horrid people!!

The most unbelievably horrible people at this company who promised all and delivered nothing, then cancelled our order without telling us. I WOULD NOT TOUCH THESE PEOPLE even if they were the only ones who had the parts! I cannot believe they could be so rude or tell such untruths/excuses and anything else they could think of to get me off the telephone.

16 February 2014
Unprompted review
Rated 1 out of 5 stars

Disgusting

I was disgusted with this company, I ordered parts,they were wrong, i sent them back and they said they i had to get Volvo parts, so i asked for a refund. It was on 13th August it is 8/10/13 and still no refund. I spoke to them according to my phone bill over 15 times. One man said, every time i rang he would ring me back.He didn't speak English very well. Another man said he would refund me, and hasn't. I have just reported them to Trading standards and will be contacting Watch dog about them. They are so wrong.........

8 October 2013
Unprompted review
Rated 1 out of 5 stars

Exploit women thinking we don't know anything about cars!

I was quoted a good price, then found out it wasn't even the correct part for my car despite giving them the details including the registration.
Sadly discovered after reading the reviews here that I'm likely to have a massive phone bill after being led a merry dance.
On the phone I was treated with contempt because I'm a woman. Cannot recommend somewhere that rips you off in phone bill costs for something they don't even have! I found a much better site that was free to use, and wasn't premium rate numbers to ring for checking out the quotes so I can honestly say DO NOT USE 247spares.co.uk, use other reputable ones.

5 August 2013
Unprompted review
Rated 1 out of 5 stars

Scammers - WATCH OUT!

When you ask for a quote you'll get offers by text and what looks like a mobile number to ring. They don't warn you in the text that the call is not part of your free mobile minutes but actually a premium rate mobile number that will cost you a fortune while you're sat on hold or going through the menus. There is absolutely no warning on the text about the charges of ringing this number which begins "07034" and looks like an ordinary mobile.
If you go on [external reference] com you are given genuine mobile numbers so its easy to think this is the same. It's not!

Don't get stung by the website claiming "Receive no-obligation trade quotes on cheap car parts within minutes via email, text or telephone absolutely FREE" because as soon as you reply their premium phone line cash registers are ringing up the profits!

If you look them up on Companies House, you'll see that they change registered address several times from Warwickshire to Essex to London, The directors and secretaries are appointed then resign the next day. Make of it what you will but to me I can't really give them the benefit of the doubt that there isn't something sinister here.

You'll be seeing them on Watchdog soon!

30 July 2013
Unprompted review
Rated 5 out of 5 stars

After my local garage had my car for over 2 months 'trying to locate spares' one email on 247 spares and my car was back on the road in under one week.

Fabulous response to my request for a full steering rack, with pipes intact.
When the rack arrived, the pipes were missing - one phone call to the yard and they explained that 'the lad' had been told to pack the lot but 'he forgot'.
The very next day the pipes were with me, at no extra cost and my car was repaired and back on the road.
I was sceptical at first, but all my fears were unfounded.
I highly recommend 247 spares - just be exact in what you're requesting and wait for it to arrive.

5 June 2013
Unprompted review
Rated 5 out of 5 stars

what's written on the tin

Filled in my details and part required, sat back as lot's of offers came in. I followed the tips and did not accept the first offer, when i did the part turned up within two days a truly good service.

24 May 2013
Unprompted review
Rated 4 out of 5 stars

Very efficient service with many options for purchase.

A very good service for people wanting to maintain their own car. My only reservation is that there is nothing in emails or on the website to tell you how much it is going to cost to phone the numbers given to you by email to source the parts. Is this legal?

15 May 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look