3000rpm Reviews 

3,540
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

My laptop has had major problems with websites suddenly crashing while browsing, including my e-mail. I have tried following the steps for troubleshooting when prompted, without success so I thought i... See more

Rated 1 out of 5 stars

Poor customer service Attended the store after visiting the website to purchase ink as I am currently working from home as a nurse and this is a priority for me. Was told by a member of your sta... See more

Rated 1 out of 5 stars

I had my daughter's Xbox to fix as there is nowhere in Perth. I handed it in the first time and then got a call a few weeks later, after I had called them as I hadn't heard from them, to say it was fi... See more

Rated 4 out of 5 stars

This business is very efficient and helpful. The staff member grasped the problem immediately and advised that I could upgrade my badly under-memoried laptop but, like me, he wasn't sure whether there... See more

Company details

  1. Computer repair service
  2. Electrical repair shop
  3. Phone repair service

Information provided by various external sources

3000rpm was started way back in 2000 (yes nearly 13 years ago!) Back then it was a one man band working out the back of a van going to computer fairs. Through hard work we have expanded to having a retail shop, a very busy computer repair centre and a large warehouse carring over 2000 different products to cater for our online customers. The success story of 3000rpm would not be possible if we didnt treat our customers with the utmost respect. We go out of our way to explain and help all our customers in making choices in an area which lets be honest can be quite complicated. We would just like to thank all of our customers and staff for helping us along this journey and we will continue to bring big things in the coming years.


Contact info

1.8

Poor

TrustScore 2 out of 5

4k reviews

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1-star

No recent history of asking for reviews

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1.8

All reviews

(3,540)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Old PC repair

Friendly and helpful staff. PC repair completed efficiently. Kept informed of progress etc, by Andy. Thanks very much for a good service.

5 March 2017
Unprompted review
Rated 5 out of 5 stars

3000 rpm dundee

Always a first class and quick service. Very experienced and helpful staff. Would never go anywhere else and would highly recommend them.

1 March 2017
Unprompted review
Rated 5 out of 5 stars

Dell Repair

Excellent service. Efficient reception and also kept up to date with progress.

1 March 2017
Unprompted review
Rated 5 out of 5 stars

Laptop Compromised

First class service received when I thought my laptop had been compromised. Now works better than ever. Back within a few days of handing it in. Excellent service.

23 February 2017
Unprompted review
Rated 5 out of 5 stars

Great Service

Laptop was not working properly. Handed it in for repair and got it back in perfect working order three days later for a really reasonable price. I would recommend 3000rpm to anyone with IT problems.

21 February 2017
Unprompted review
Rated 5 out of 5 stars

Laptop screen replacement

I took in a Dell laptop which had a broken screen. The staff were friendly, professional, efficient and gave me a quote for the work. I was also warned that depending on the level of impact the laptop had received there might be further damage. I received both a phone call and an email within an hour to say that the screen had been replaced at the original quoted figure. The quality of the repair was excellent and I have not had any problems with the laptop since. I am very satisfied with both the service, cost and the quality of the work. Well done.

13 February 2017
Unprompted review
Rated 2 out of 5 stars

Won't be back

I put my laptop in as I was having trouble logging into an external driver. I was advised that my computer was remembering previous passwords in my keychain. I couldn't understand this as I never save passwords but because I'm not that computer savvy, I thought I'd have someone look at it. I was also told that safari could be the problem and to download chrome which I was unable to do. My laptop wasn't printing wirelessly from my printer and I had to return it to the shop which they arranged for a replacement after I said I wasn't willing to drop it off in Perth. I also asked them to wipe all Epson products from the mac so I can start set up afresh. Upon return to the shop, which was only a day when we were quoted two days so points for them there, they said that nothing was wrong with my keychain and they installed chrome. Fantastic! I asked about the clearing of Epson products to be met with a rather rude comment of "it wasn't written on the list" where he held up the piece of paper for me to read. I said I definitely asked for it as I was in the previous day with my printer. He said that all interactions are monitored and recorded to which I told him to go and listen back and he would hear me say it. He didn't. He said that if I wanted the work done, I would need to leave my computer for another day and pay an additional charge. I was already £25 for a check over of barely a year old mac and an install of chrome. The lack of communication between the employees is terrible and effects the customer. To top it off, they make out it's my fault. After being a loyal customer throughout my university days, I will not be back.

13 February 2017
Unprompted review
Rated 5 out of 5 stars

PC Repair

I put my desktop PC into 3000 rpm as it was running really slow. They fixed it and updated it to Windows 10 and also installed Bullguard anti virus . It is now working perfectly.

6 February 2017
Unprompted review
Rated 5 out of 5 stars

Always excellent

I've never had an issue and have been ordering from these guys for over 5 years. Fast delivery and always good prices for CIS. Recommended 100%

29 January 2017
Unprompted review
Rated 3 out of 5 stars

computer

Took my computer in to be sorted, did it really quickly. Only one wee hick up. But was sorted at No extra cost.

28 January 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant company and would recommend to anyone

I have been to 3000rpm a few times now and every time they are very helpful, will give you there option for what is best, no matter the price. They keep you updated with where your order is as well which is great as I am always lost without my laptop

28 July 2016
Unprompted review

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