360 Company Formations Reviews 

437
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user experience for setting up and registering their new businesses quickly. Many people note that the entire online procedure is efficient and straightforward, helping them complete registrations without unnecessary complications. Some reviewers were not happy with communication issues, long waiting periods, and severe delays in processing. Customers experienced significant difficulties reaching support by phone and faced frustratingly slow response times when asking important questions via email. Several users mentioned that nobody answered their calls, leaving them feeling completely ignored during the setup phase.

What people talk about most

Service

People report ambiguous experiences with service, reflecting sharply contrasting opinions among reviewers.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting simple websites and quick... See more

Response time

Customers had negative experiences with response time, frequently reporting extreme delays and communication... See more

Customer communications

Reviewers highlight negative aspects of contact, expressing deep frustration with unreachable phone lines and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

I use 360 formations every time I set up a company. Easy to use, very competitive price wise and always easy to contact with any queries

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. #32 of 32 best companies in Business and IT Consulting agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(437)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I was struggling registering my Ltd company. I went on there help service and they did everything for me in minutes.

22 May 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Neil,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 4 out of 5 stars

Good

The process was not difficult.

3 May 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Abosede,

Thank you for your positive feedback!

Kind regards,

Aaron

Rated 5 out of 5 stars

Fantastic customer service and a quick…

Fantastic customer service and a quick turnaround. The company was registered on the same day.

8 May 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Anthony,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Aaron

Rated 3 out of 5 stars

You wanted my passport photo & proof of…

You wanted my passport photo & proof of who I am, but processed the order which I am grateful for. But why ask for important documentation in the first place.

Best regards,
James

8 May 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi James,

Thank you for your review. We asked for your ID and proof of address as part of our AML requirements.

As time lapsed we were able to verify you via alternative methods.

Kind regards,

Aaron

Rated 5 out of 5 stars

Honest and reliable

They do what they say they will do. And if you need assistance it there.

4 May 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Zach,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Proactive, Matured Approach

Superb, Proactive, Professional Service by Mr Aaron. Highly recommended.

4 May 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Koku,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Company formation

Great service from Aaron Happy to recommend. Thanks

16 April 2023
360 Company Formations logo

Reply from 360 Company Formations

Hello Mahe,

Thank you for the 5 star rating - we really appreciate it!

Kind regards,

Aaron

Rated 5 out of 5 stars

A simple and straightforward company formation

This was simple, straightforward and what helped enormously was the immediate response on chat to answering some of the questions on the form. I felt confident that this company would be responsive. Thank you

26 March 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Kathryn,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

I am very happy

I am very happy because I had quick answers

2 April 2023
360 Company Formations logo

Reply from 360 Company Formations

Hello Ion,

Thank you for the 5 star rating - we really appreciate it!

Kind regards,

Aaron

Rated 5 out of 5 stars

Good service

Thank you for this platform really appreciate it, really easy simple and effective
Franklyn sams

30 March 2023
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hello Franklyn,

Thank you for the 5 star rating - we really appreciate it!

Kind regards,

Aaron

Rated 5 out of 5 stars

Easy process

The process was pretty easy, they make it easy by putting everything that’s needed in one place.

15 March 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Maryam,

Thank you for your positive feedback!

Kind regards,

Aaron

Rated 5 out of 5 stars

Customer Service 10/10

Customer Service 10/10. Thank you Aaron for your time and patience with supporting me with correcting information on my documents. Aaron made this process stress free and was professional, effective and very efficient :-)

13 March 2023
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hi Samina,

Thank your for leaving a 5 star review, it was nice talking to you on the live chat.

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Quick and easy

10 March 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Mark,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Excellent communication

Excellent communication, prompt service. A+++++

3 March 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Baz,

Thank you for your positive feedback!

Kind regards,

Aaron

Rated 5 out of 5 stars

What a par excellent performance and…

What a par excellent performance and service by your company.

Everything was professionally done.

Timescales were spot on and all duties discharged superbly.

28 February 2023
360 Company Formations logo

Reply from 360 Company Formations

Hi Fred,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

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