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Review summary

Created with AI, based on recent reviews

Considering 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and engaging teaching styles, which make the learning experience enjoyable and easy to understand. The courses themselves are frequently described as excellent, thorough, and well-structured, providing valuable information and a smooth user experience. However, some people were dissatisfied with the exam wording, finding it ambiguous and designed to confuse, and a few others mentioned issues with the administrative process, such as delays in processing paperwork or system errors regarding course completion.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently praise instructors for... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the well-explained and... See more

Service

Users describe positive interactions with service. Customers frequently praise the thorough and clear course... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent content and delivery... See more

Product

Consumers generally express satisfaction with the product. Many reviewers found the courses to be good, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve taken first aid and refresher courses over 17 years, I can honestly say Craig has kept me learning! There’s new things I’ve learned and new levels of clarity and confidence I’ve gained through th... See more

Company replied

Rated 5 out of 5 stars

Very thorough course delivery by Silvian Marin, went through all the main points very clearly and very well. As the course was delivered online, it would make it a bit easier if workbook was emailed... See more

Rated 5 out of 5 stars

Completed my 2 days SMSTS refresher course with Sam Hicton and i can only say that the patience and professionalism that he's approached everyone with is more than an asset to this company. Being... See more

Company replied

Rated 5 out of 5 stars

Attended a 3 day FAW course last week. The trainer was Lee Warren and he was outstanding. His background as a first responder filtered through and gave you a perspective that you just don't get from t... See more

Company replied


Company details

  1. Educational institution
  2. Career and Education Provider
  3. Class
  4. Education Centre
  5. Training school

Written by the company

Morson Nexus connects learning, development and workforce strategy to build stronger teams and smarter careers. From entry-level training to reskilling and AI-enabled learning, we close today’s gaps and prepare for tomorrow’s. We make skills strategic. We make development continuous. We make people future ready. As part of Morson Group, Nexus works alongside Morson Praxis (consultancy), Morson Edge (talent) and Morson Vital (deployment) to help businesses grow with confidence and capability. Build the skills that power your future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

A very knowledgeable and creative…

A very knowledgeable and creative tutor. Course was well presented

1 October 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your 5-star review! We’re delighted to hear that the course was well presented and that the tutor was knowledgeable and creative! Congratulations on completing the course!

Rated 4 out of 5 stars

Great Course

Great tutor. Lot of information to take in but explains it and gives good info as you go along

25 September 2025
Unprompted review
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Reply from Morson Nexus

Thanks for the great feedback Lee! We’re glad you found the course clear and informative.

Rated 5 out of 5 stars

Just completed my SMSTS refresher 2 day…

Just completed my SMSTS refresher 2 day course with Karl Wilson from 3g training. The course was delivered via zoom. Karl was a great host and explained everything needed in depth and with clear instruction. I would highly recommend using 3b again for future training. Thanks Karl.

23 September 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you so much for the great feedback! 🎉
We’re really pleased to hear you enjoyed the SMSTS Refresher course and found the delivery clear and engaging.

I’ll be sure to pass your kind words on to Karl – he’ll be delighted to know he made a positive impact. We look forward to welcoming you back to 3B Training for your future courses!

Rated 5 out of 5 stars

Amazing as usual

Amazing as usual - great course provider, well organised and personable. We learned and had a laugh at the same time.

Thank you.

15 September 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your kind words. We’re delighted to hear you found the course well organised, engaging, and enjoyable — that’s exactly what we aim for at 3B Training.

Rated 5 out of 5 stars

I very much enjoyed my training course…

I very much enjoyed my training course with 3B Training at the beginning of the month. It was very informative, provided in a easy real-experience-based way. The course guide Paul Sutton, I believe, made the whole two day course very easy and captivating especially when giving some real life examples from his professional career. He made sure all members of the group were involved in both the current discussed topics as well as some group exercise. Paul made the whole experience a bit more fun which definitely helped to pay attention during two long days in front of the computer. I definitely recommend Paul and 3B Training as a way of obtaining your certificates.

8 September 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your wonderful feedback. We’re thrilled to hear you enjoyed your training with 3B Training and that Paul made the course engaging, informative and enjoyable. We’ll be sure to pass your kind words on to him!

Rated 5 out of 5 stars

Every detail was explained

Every detail was explained, the instructor made it easy to learn

8 September 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your feedback! We’re delighted to hear everything was clearly explained and the instructor made learning easy.

Rated 5 out of 5 stars

SMSTS refresher course…

Have just sat my SMSTS refresher course with David Coleman. A tough gig when its a Zoom course for the trainer but David was very engaging sharing his experience of the industry and great knowledge from previous (anonymous) attendees. Always good to refresh on these critical parts for managing our sites but it was so much better with the discussion and experience sharing, rather than death by powerpoint. A enjoyable 2 days to keep up the enthusiasm for the next 5 years. Thanks David.

19 September 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you so much for sharing your feedback. We’re delighted to hear you enjoyed your SMSTS refresher course with David. It’s great to know his experience and interactive approach helped make the sessions engaging and valuable for you.

We really appreciate your comments and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Great course with an excellent…

Great course with an excellent presentation given

12 September 2025
Unprompted review
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Reply from Morson Nexus

We’re so pleased to hear you had a great experience with our course and presentation. Thank you for sharing your thoughts, we will pass this onto the tutor

Rated 5 out of 5 stars

By far the best delivered Asbestos course I have been on to date.

Having sat so many Asbestos courses over the years, this had to be the best one to date. The trainer kept everyone’s attention through humour and straight talking to the point no fluffing things around. When you have sat as many courses as I have year in year out on asbestos it was a refreshing change to actually be captivated to the very end and not bored. Hats off to the trainer for keeping everyone in the room invested .

5 September 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you so much for your kind words and thoughtful feedback Dominic. We’re delighted to hear that you found the course engaging and refreshing. It’s fantastic to know that the session kept your interest right to the end. Your comments mean a great deal to us and will be shared with the trainer, who will be thrilled to know their efforts made such a positive impact.

Rated 5 out of 5 stars

SMSTS refresher with Dave Hall

Did my SMSTS refresher with Dave Hall. The course material and pace was at a good level.

16 September 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you so much for your 5-star review! We’re delighted to hear you enjoyed your SMSTS Refresher with Dave Hall and found the course material and pace just right. We’ll be sure to pass your kind words on to Dave.

We look forward to welcoming you back on another course in the future!

Rated 5 out of 5 stars

Great Trainer enjoyable course

Great Trainer enjoyable course

16 September 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

We appreciate your positive feedback and are pleased to hear you found the course enjoyable. Your comments will be shared with the trainer.

Rated 4 out of 5 stars

I THINK THE 2 PART COURSE COULD HAVE…

I THINK THE 2 PART COURSE COULD HAVE BEEN CONDENSED INTO A SHORTER COURSE AS ALOT OF THE AFTERNOON WAS COVERED IN THE MORNING SESSION

3 September 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for taking the time to share your feedback. We appreciate your comments regarding the structure. Our aim is to ensure all delegates leave with a solid understanding of the subject, which sometimes means revisiting key areas to reinforce learning. That said, your feedback is really helpful, and we’ll take it on board when reviewing how our courses are delivered in the future. We hope to welcome you back to another course soon.

Rated 5 out of 5 stars

I have just completed an online SMSTS…

I have just completed an online SMSTS course with trainer John Colgan, the course was brilliantly set up and delivered with each day building on the training and education setting you up for the exam, with confidence and knowledge.

1 September 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your fantastic 5-star review! 🌟 We’re so pleased to hear that you enjoyed your online SMSTS course and that John’s delivery helped build your knowledge and confidence throughout. We’ll be sure to share your kind words with him. Congratulations on completing the course, and we wish you every success in applying your new skills!

Rated 5 out of 5 stars

great course and tutor

great course and tutor, told you what you needed to pass.

28 August 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your 5-star review! We’re delighted to hear you found the course valuable and that your tutor gave you the knowledge and support you needed to succeed. Congratulations on completing the course!

Rated 4 out of 5 stars

Credible Trainor

Participants here satisfied on the overall conduct of the course. The trainor made sure this SMSTS course was well delivered and understood.

11 August 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for taking the time to leave us a review! ⭐ We’re pleased to hear that you and the other participants were satisfied with the course and that the trainer ensured everything was well delivered and understood. We really appreciate your feedback and hope to see you on another course in the future.

Rated 5 out of 5 stars

I have done an SMSTS refresher course…

I have done an SMSTS refresher course with Dave Hall tutor, and I found it very well structured and paced. Good stuff!

29 August 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for sharing your 5-star review! We’re delighted to hear you enjoyed your SMSTS Refresher course with Dave and found it well structured and paced. We’ll be sure to pass on your feedback to him. Congratulations on completing the course!

Rated 5 out of 5 stars

SMSTS refresher delivered by Dave hall…

SMSTS refresher delivered by Dave hall was great

29 August 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your 5-star review! We’re so pleased you enjoyed your SMSTS Refresher with Dave – we’ll be sure to share your feedback with him. Congratulations on completing the course!

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