4x4works Reviews 

195
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the high quality of the products, noting that items fit perfectly and are exactly as described. Many people praise the staff for their exceptional knowledge, helpful advice, and polite service, often going the extra mile to ensure correct parts and customer satisfaction. Reviewers frequently commend the fast and efficient delivery, with many orders arriving quickly, often within 24 hours or days after purchase. However, some customers also noted occasional delays in receiving their orders, with a few experiencing issues attributed to the carriers. Additionally, a small number of people mentioned a lack of initial confirmation emails or needing to follow up for tracking information.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many describing items as good... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and quick delivery times, often... See more

Service

Reviewers highlight positive aspects of service, consistently praising its world-class quality and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, product knowledge, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andy is a very knowledgeable guy and a pleasure to deal with. We will continue to use and recommend 4x4 works. Andy wanted to be absolutely sure the lift kit selection was correct for our JDM Mazd... See more

Company replied

Rated 5 out of 5 stars

Hi ! Collection of Drawersystem went smooth at Your Warehouse :-) Today final fitment, Also fitted X-Lifter Suspension system. Really Good Quality of Drawers, Looks fine in the back of my Def... See more

Rated 5 out of 5 stars

Andy has been very helpful on my two orders from you. He replies very fast, also outside normal business hours, and provides precise information and fast handling. I'm very pleased with Your cust... See more

Company replied

Rated 5 out of 5 stars

Such great customer service! I got in contact New Year’s Eve, needing some assistance; frequent email exchange with Andy started New Year’s Day! Several photos later and the correct part was identifi... See more

Company replied


Company details

  1. Car Equipment Accessories Store

Written by the company

Premium quality 4x4 vehicle upgrades for leisure, work and overland. We import specialist products from all over the world. Brands include ARB, Front Runner, Terrain Tamer, Old Man Emu, Kut Snake, Safari Snorkel, Warn, Kaymar, Flashlube, SuperPro and many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(195)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shipping to Latvia, OK

Received items as expected.
Had extra custom fee, but I knew it will be.

*After filling form (VIN number, etc) for compliance, didnt received any confirmation email, that parts actually fit.

23 December 2025
Unprompted review
4x4works logo

Reply from 4x4works

Thank you for your review. We do check all details when processing "guaranteed to fit" orders and we would always reach out if there was a fitment problem or question.

Rated 5 out of 5 stars

Andy at 4x4 works was very helpful

Andy at 4x4 works was very helpful, with no sale pressure. Once ordered 4x4 works were very efficient at processing the order, with the delivery time being quicker than stated. Perfect Thank you Andy and the 4x4 works team

18 December 2025
Unprompted review
4x4works logo

Reply from 4x4works

Thank you Rob for your kind review! Our staff our technically trained and we focus on offering the right advice, not on selling parts unless the customer does need them! As always, if we can help you in any way, do reach out to us anytime.

Rated 5 out of 5 stars

Great customer service

Great customer service and a great range of products.

15 December 2025
Unprompted review
4x4works logo

Reply from 4x4works

Thank you for your kind review! We do have a big range with over 100 premium 4WD brands from around the world.

Rated 5 out of 5 stars

Very good quality clutch and flywheel

Very good quality clutch and flywheel
Very helpful on the phone ,good delivery time and very well packed

20 November 2025
Unprompted review
4x4works logo

Reply from 4x4works

Thank you for your kind review. Our clutch kits are heavy duty and are very popular for both commercial and domestic users.

Rated 5 out of 5 stars

I am very happy with the level of…

I am very happy with the level of service and information sent. Andy is extremely responsive to queries. I am looking forward to testing out the Terrain Tamers on my Shogun.

However it did take 25 days to receive the goods and multiple emails to receive the tracking numbers.

As a result I've not yet had a chance to test the product which I am sure will be great.

Many thanks

30 November 2025
Unprompted review
4x4works logo

Reply from 4x4works

Thanks for your kind review! As always, if we can help you in any way, do reach out to us.

Rated 5 out of 5 stars

Excellent prices on well known…

Excellent prices on well known products. Website is very easy to use. Prompt delivery and highly recommended.

18 November 2025
Unprompted review
4x4works logo

Reply from 4x4works

Thank you Michael for your kind review! It is our pleasure to help you anytime.

Rated 5 out of 5 stars

Super helpful staff

Excellent customer service when dealing with enquiries and orders.
Always kept informed and always did their best to help.
Will definitely be using again for 4x4 parts.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Superb company ,great…

Superb company ,great communication,haven't had the time or the weather the fit the suspension upgrade yet ,but everything looks in good order and quality parts and I'm sure if I have any problems Andy will sort it out .
5 stars from me,many thanks

28 October 2025
Unprompted review
Rated 4 out of 5 stars

100% recommended, amazing service

Amazing customer service,

I ordered a fair amount of parts for my ranger That had to come from different locations around the world. The communication skills from Andy was impeccable, constant updates and always there to answer any questions I had regarding my order.

All parts fit exactly as stated without a flaw. This wouldn’t have been possible if it wasn’t for the team at 4x4 works pre sales advice and knowledge.

Would have been 5* but my only nit pick is that the specific torsion bars I ordered were not in stock and had to come from Australia with an extended delivery time which I wish was stated on the website, but again Andy sorted out an alternative and got me back on the road.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

The first place Id always come back too!

My items arrived today, I haven yet opened them but I don't need to in order to be able to give a great review because everything up to this point has been a great experience of service.

I personally have been doing loads of research trying to get answers to allow me to purchase the perfect roof rack for my rig. Ive even gone directly to the brands themselves, and its only 4x4 works that has been extremely helpful and given me the confidence in my purchase.

Without even having the confirmation that id use them for this purchase, they still continued to offer advice and get the information I needed and didn't ignore any of my multiple emails.

I will certainly be coming to 4x4 works first for any thing 4x4 related that Im looking for!

Im excited to get this product installed, and know I can reach out to 4x4works if I have any issues, with confidence I will be helped.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Marvellous little device!whole experience

The whole experience, advice, delivery, fitting information and an exact description of how it would benefit my car.
The throttle controller for a device that has no reprogramming function is in fact remarkable and has revolutionised the total driving experience of my jimny. Yes, I would tolerate its inadequacy as I need this style and size of vehicle but I would suggest that someone who was disappointed with the car and its drive might not… this device makes it a totally different car to drive. If you have a jimny just fit one, you really will not regret it!

16 October 2025
Unprompted review

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