Absolutely awful customer service - would not respond to messages until threatened them with opening a dispute case on Paypal. Use the returns service they recommend and insist you use - only... See more
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See what reviewers are saying
Hey, never purchased anything from you before & just want to say what an absolute pleasure it’s been. Found you via Google shopping searching for snake swoosh AF1’s ... (my BF loved them so much he go... See more
Great customer service outta the UK had issues ordering , problems were noticed by customer service to not convert euros to US dollar but that wasn't the issue . My bank stopped transaction because o... See more
Company replied
Just bought new pair of sneakers of u guys found ure website by accident looking for puma jamming got them within 2 days and got for £70.00 cheaper than anywhere else, look forward to using u again i... See more
Company details
Information provided by various external sources
5 Pointz was founded in 2004 in Bristol (UK) as a bricks and mortar store with our online store launching shortly afterwards. We supply a large range from top Streetwear and Sportswear brands from around the world including: Nike, Nike Air Jordan, Reebok, Adidas Originals, Puma, Huf, Champion, Nanamica, Wood Wood, Saucony, Columbia, Napapijri, Carhartt, and much more.
Contact info
18 Nelson Street, BS1 2LE, Bristol, United States
- 011 7945 0555
- info@5pointz.co.uk
- www.5pointz.co.uk
4.1
Great
867 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
good value and service
14 March 2017
Unprompted review
Stain/mark on The Hundreds X Doom T shirt
I ordered The Hundreds X Doom t shirt and was so glad to find that this shop still had some in stock. And they delivered relatively fast. However I was majorly dissapointed when I opened my t shirt it had a couple stains/marks on : (. I had to send it back and now waiting on my refund. Such a shame next time check all stock before sending out.
8 March 2017
Unprompted review
Wrong product in the wrong size
I ordered the DOOM x the hundreds L/S tee and ordered it with saturday delivery. It did arrive on saturday but it was short sleeve, size medium when i ordered XL and still had the security tag on. Although the people in store were nice they didn't help a massive amount. I still have to send it back to get a refund and am not guaranteed the product i originally ordered. This would of been a 1 star review if the dude on the phone hadn't been such a nice guy.
5 March 2017
Unprompted review
Very fast ship and good products.
Great service, thanks a lot! :) I highly recommend it!^^
2 March 2017
Unprompted review
Amazing
Love this shop!! Cannot recommend highly enough. Online delivery fast and efficient.
1 March 2017
Unprompted review
Reply from 5 Pointz
Hi Emma! Thanks for your review, much appreciated! Was there anything we got wrong, as you gave us a 2 star rating?
Thanks,
Loma
Hoody
Quick delivery and quality products and getting products on sale is always good
27 February 2017
Unprompted review
Reply from 5 Pointz
Thanks for your kind review! Glad you had a good experience with us.
Thanks,
Loma
Reply from 5 Pointz
Thanks Thomas!
So on point.
I got my order so quickly and when there was a little confusion you lot where so helpful. :)
22 February 2017
Unprompted review
Reply from 5 Pointz
Hi Joseph, glad we could help! Thanks for your review.
Highly recommend this company
Fantastic range of clothing at competitive prices
18 February 2017
Unprompted review
Reply from 5 Pointz
We aim to please! Thanks Neville.
Reply from 5 Pointz
Thank you!
Great service
Ive recently purchased an item online and the transaction was smooth . I regularly purchase items online and when i have the chance to pop in store the store has great atmosphere and staff are always welcoming.
17 February 2017
Unprompted review
Reply from 5 Pointz
Thank you! I've let the store staff know about your review :)
Great company for kicks etc
Always have good offers on, very speedy standard delivery service, would recommend to any sneaker head
15 February 2017
Unprompted review
Amazing! Lush service, so friendly!
So good, emailed them got a reply the next day! Amazing customer service! Love, love, love!
14 February 2017
Unprompted review
Great service
Ordered trainers online, shipped out same day by next working day Interlink well packed. No hesitation to buy from you again.
13 February 2017
Unprompted review
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