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See what reviewers are saying

Rated 1 out of 5 stars

Been in a fight to get a refund for 2 months now. The company charged for an additional month on my account despite canceling weeks in advance. Company never responds to emails, and there seems to be... See more

Rated 2 out of 5 stars

7 Cups is no longer reliable for LGBTQ+/MOGII persons, as the platform discontinued their 24/7 chatroom support, no longer include/mention LGBTQ+/MOGII (option) in their surveys/feedback(options).... See more

Rated 1 out of 5 stars

Scammy! Please stay away I went to check out the website after a Google/ChatGPT search and they somehow managed to loop me into a subscription and change my card 12.99 despite never having used... See more

Company replied

Rated 5 out of 5 stars

As a listener and recent internship graduate, 7 Cups has brought such a meaningful impact to my life. I love the community, the mission, the solid but empathetic grip we are taught to have over each s... See more

Company details

  1. Mental Health Services
  2. Psychologist
  3. Psychotherapist

Written by the company

7 Cups offers a free and anonymous way to connect with trained listeners anytime, anywhere. Feeling overwhelmed, stressed, or just need someone to talk to? 7 Cups provides a safe, confidential, and easily accessible space to share what's on your mind. It's a great resource for everyday struggles and a helpful first step for anyone exploring mental wellness. The 24/7 availability and mobile-friendly platform make it easy to get support when you need it most.


Contact info

  • Camino Real South 1040, 23456, Virginia Beach, United States

  • www.7cups.com

3.0

Average

TrustScore 3 out of 5

694 reviews

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Replied to 18% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Best mental health volunteering site

Such a wonderful site - as an Active Listener on here, the amazing resources for learning and the kind and thoughtful mentorship from the community has allowed me to really flex my empathy muscles. I am even cos dieting a future in mental health now! The platform helped you volunteer and help other people while upskilling yourself constantly, and there are so many new ways to grow and learn with the Training module in the platform. I am genuinely so grateful to have found 7 cups. It really had changed the trajectory of my life in some ways.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

It was a really great experience

It was a really great experience. I would say hats off to the members who were with me all throughout this journey; they are some of the most caring people I have met!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

So glad to join 7cups.

So glad to join 7cups.
It is really an inclusive and comfortable community, I've learnt a lot there as a listener

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Best site I’ve ever come across

Best site I’ve ever come across. It saved my life and I want to help others by being a listener like I have done for the last several years. I haven’t looked back since I joined in 2015

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Valuable volunteering experience.

This is a review for 7 Cups of Tea from the perspective of a Verified Listener.

Psychology remains one of the most popular majors for university students. It sounds so easy. Listen to someone who is struggling with their mental health, and suggest ways that they might be able to improve themselves. Helping others makes us feel good about ourselves. What better way to do that than with a career in mental health?

There is a reason why volunteer work will look good on a grad school application and a CV. It shows initiative and motivation. Some of the stories I have heard have rattled me to the point where I needed to lay down after my session with the member concluded. I am not alone in that regard. Would you like to do that for eight hours a day or more? As a career? This is a great place to find the answer to that question.

7 Cups urges Listeners not to give advice. Instead, we must ask members open-ended questions. Suggestions are allowed, but it ultimately is the task of the member to figure out their own path forward. This is a solid approach. Despite all that has happened, what will you do now? That question carries a lot of power.

It is very easy to find stories of members who have had negative experiences on 7 Cups. Paradise is never without its problems. Poor Listeners are indeed a thing. But there’s more than one Listener available, and sometimes it will take a few tries to find someone to truly connect with.

The issues we as a society face today are not so different from the challenges we have always struggled to overcome. Many desire the same outcomes. Financial stability. Love. Social connections. All are difficult to attain, and do not guarantee happiness.
Those in need of a little encouragement often find themselves isolated, and might turn to vices if left unheard.

Nobody should have to struggle alone, or feel that they are not allowed to talk about their problems. So long as they are willing to face the terrifying prospect of change, perhaps all they need to find the answers within themselves is the goodwill of an anonymous stranger.

Communication. Cooperation. Dedication. Were there more of that, life might just be a little easier for everyone. For now, there is thankfully one place to find it, and that is on 7 Cups of Tea.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing app

Amazing app, really helpful. Provides space for you to vent out, and be yourself.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic site, love how I can help others

I have been a listener for a year and a half and have enjoyed helping others. Although it is a bit intimidating at the beginning, the training does help to get one started. I have particularly enjoyed how Active Listening has become a part of my everyday life, and how talking to so many members has changed many of my ideas about life.

Highly recommend becoming a listener. I have very limited experience on the other side of the table as a member, but many of the members I speak are very happy with the site too. So, whether you have issues you want to talk about or you want to help others with issues, 7Cups is a fantastic idea to try.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

To be honest

To be honest, this was one of the best things I could say that has helped many and can continue to help many. Initially, many may not fully grasp the essence of being a listener or a member. This platform is not your typical social media site; it's a place to offer social support. The identities of listeners and members remain anonymous. It's crucial to exercise caution here, as with any social platform. However, it's important to highlight this aspect. This platform serves as a space to express emotions, share feelings, and seek support for depression and stress. You can freely discuss your challenges and receive understanding. There are listeners available who are willing to lend an ear, a gesture not always easy to find elsewhere. The most beautiful part is that here you can express sadness, depression, stress, anxiety, and more honestly and without fear. Your identity remains protected, making it the best place to be genuine and accepted. It's a safe space to vent your feelings truthfully. I hope this continues to help many people and receives positive feedback. Thank you. Stay safe. Stay happy. Sending kindness and warmth to you and everyone. Take care.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

A great opportunity to get support without spending any money. I've tried many different sites, and 7 cups stuck with me.

Since then, I became a listener, completed various trainings and tests, and helped others. It's a rewarding journey which I can absolutely recommend looking into.

The only negative aspects are that listeners are able to take requests after very limited training, and that some members can be difficult to deal with.

But, overall, certainly worthwhile. I'm thankful for our wonderful community <3

26 March 2024
Unprompted review
Rated 5 out of 5 stars

A free resource that changes lives for the better!

7Cups has been a great resource for so many people in their deepest times of need. Whether as a Listener or a Member, there is a large community of caring individuals who come together as one for the same purpose. Positive mental, behavioral, and personal wellness. Thank you 7 Cups!

12 March 2024
Unprompted review
Rated 4 out of 5 stars

A great platform for people who want to lighten their burden by letting it all out.

I joined the app as a member sometime ago and i just wanted someone to listen. Soon i applied for being a listener and it has been a great experience. Being there for people and helping them just by listening to their vents makes me feel good about myself as a human being. And whenever i feel overwhelmed by my thoughts and feelings i share it with other listeners and i feel tons better.

4 March 2024
Unprompted review
Rated 4 out of 5 stars

Psychology Student Experience

As a psychology student, 7Cups was an excellent opportunity for me to actually experience the field of mental health and to be able to contribute to it. Would surely recommend it regardless of whether you are a psych grad or not.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

A complete well-being package

I found "7 Cups" systematic and fruitful. It has everything for my day-to-day needs, be it mindfulness, venting, or learning about mental health for self-care. It has become my companion and I would recommend this for anyone serious about their well-being. 5 star from my side.

24 June 2023
Unprompted review
Rated 5 out of 5 stars

Support at an arm's reach

I've used 7 Cups as both a member and listener, and it was in fact the unconditional support that I received as a member with severe anxiety that inspired me to pass on the kindness that was given to me on 7 Cups by becoming a listener myself. Being able to have a supportive human connection in the comfort of your own home is truly invaluable and is something I will never again take for granted with 7 Cups of Tea.

17 February 2024
Unprompted review

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