800flower Reviews 

1,966
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Always wonderfully helpful and reactive to last minute requests, such as a date change. I live in Portugal and 800flower.ae will always be the first florist I go to for my overseas orders. Well done... See more

Rated 5 out of 5 stars

A beautiful bouquet arrived right on time. The flowers were beautiful and fresh, simply perfect. The bouquets were true to size, and you can choose the size that suits you. The selection was so vast a... See more

Rated 5 out of 5 stars

I’ve used 800flower numerous times now and I’ve never been disappointed. My sister lives in Dubai and loves receiving flowers. I’ve never had any issue sending them through this company’s website.... See more

Rated 5 out of 5 stars

I had the most delightful experience with this flower shop! Their blooms are not just beautiful, but they also exude a fresh, fragrant charm that brightens any occasion. The staff's knowledge and frie... See more

Company details

  1. Flower market

Information provided by various external sources

Order Fresh Flower arrangements Online for any occasion. Enjoy the same day Delivery to Dubai, Abu Dhabi and anywhere in the UAE.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(1,966)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A lovely bouquet

A lovely bouquet - though addition of some white gypsophylia would have enhanced the presentation. Thankyou.

27 February 2023
Rated 1 out of 5 stars

Probably my worst customer experience ever

Where to begin with this awful company? They have a system error that mixes addresses between orders creating an unholy mess. I contacted the customer service team to talk them through the errors which occurred and were advised that this was rectified.

I checked the website a few days later and the changes had not been done, so I contacted them again, no response, contacted them again, and someone called me back and apologised and asked me for the changes, which I gave AGAIN. Was told it would be done, again I checked and there were still mistakes. I contacted them again, no response for two days. I contact them again. Finally, they get things right I hope.

At every stage, I am assured that the company cares about its customers, but it's completely hollow, the service is literally the worst I have ever received and I would seriously advise any potential customers to seek these services elsewhere. Six times I had to give the details to the customer service team. Seriously, ordering flowers should not be this stressful.

*****UPDATE*****
After all of that, the flowers arrived with mixed-up addresses, the wrong greeting card was attached, addressed to the wrong person, and the packaging was all ripped, it looked attrocious. I wish I could show photos.

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service but ver expensive

Excellent service but very expensive.
I paid $63 for a tinny dozen of small roses and a tinny box of chocolate that has 4 pieces.
The roses weren’t even arranged in a bouquet
They look tinny and barely there

30 November 2022
Rated 3 out of 5 stars

The flowers looked like they’d been…

The flowers looked like they’d been through a bad transport or kept in a very small box. Some roses had yellowed petals and overall the bouquet didn’t look as fresh as I expected. I was disappointed because they usually look amazing.

7 November 2022

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