Eight Yards Reviews 

365
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, attentive, and going above and beyond to help, making interactions pleasant and the overall process easy. Many people found the service excellent, appreciating the seamless experience from initial fitting to pick-up and return. Reviewers frequently commend the excellent quality of the products, including kilts, outfits, and accessories, noting their beautiful condition and material. People are also impressed by the fast and prompt delivery service, often receiving orders quickly and accurately, even for last-minute requests or international shipping.

What people talk about most

Product

Consumers find product quality to be largely positive, with many praising the excellent fit, great look, and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the fantastic quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and speedy... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness and knowledge.... See more

Service

Reviewers highlight positive aspects of service, with many describing it as very good and excellent.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was treated really well by the team at Musselburgh and welcomed as a valued customer. Kevin is extremely knowledgeable and it's why I am a regular returning customer. Have hired, purchased an outfit a... See more

Rated 5 out of 5 stars

What a beautiful shop! We loved the atmosphere and how attentive your people were. Thank you for the insights into how to wear a kilt and the fast delivery. The experience was so good.. I ordered anot... See more

Rated 5 out of 5 stars

Hired a kilt outfit for my daughters wedding from the Dalkeith branch. Everything form initial meeting/fitting appointment to picking up the kilt and then returning after the wedding was so easy. F... See more

Rated 5 out of 5 stars

We were recommended Eight Yards for kilt hire for a wedding. The staff were fantastic on the phone prior to ordering and when we went to pick up the hire. The kilts and whole outfit were beautiful q... See more


Company details

  1. #49 of 74 best companies in Clothing supplier

Information provided by various external sources

From Autumn 2017 The Kilt Store and Kilt Hire Co will be known as Eight Yards. We will describe ourselves as providers of Scottish Menswear. To do this we need to set ourselves apart from the more throwaway, lesser quality offers that now crowd our market. And we need to continue to attract new, loyal customers across generations. Having lifelong customers is really important for keeping our business strong. We already value the craft that goes into the menswear we sell and we work hard to make sure that our style and range is modern and relevant. Our new name and brand builds on these great qualities, allowing us to extend beyond kilt hire, to communicate more of our personality, the range we offer and the value of the service we provide. The descriptor Scottish Menswear. Explains what we do and includes our core business of Kilt sales and hire, without excluding the rest of our range. We are Eight Yards. We have created Eight Yards for men of all ages who appreciate quality, tradition and craft. Like us, our customers refuse to be stuck in the past. Instead we choose to wear modern Scottish menswear with timeless, sartorial style. L I FELONG CUSTOMERS For reputation and longevity CRAF T For quality and timeless value. MODERNI TY For style and business strength ST YLE In what we bring and how we deliver it Wear with pride Our customers look to us for guidance on what to wear — and how to wear it. Our staff are the epitome of our brand come to life. If you’ve suggestions for improvements to uniforms, a little twist or tweak to add that shows how we’re leaders of the style game, go for it. We ask only that you dress to impress — and wear with pride.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(365)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came over from New Zealand for a…

Came over from New Zealand for a wedding and the staff at 8yards made the hire process super easy! The flexibility to also return the hire to a closer shop than where I picked it up from was also super convenient! Would use 8yards again 100%

16 May 2025
Rated 5 out of 5 stars

Last minute kilt sock problem solved

My son had hired me a kilt outfit for his wedding from another large kilt hire company. However the kilt socks supplied with the hire were poor quality and way too small for my extra large calves. I panicked and searched the internet. Then I found and phoned 8 Yards Kilts 2 minutes after they opened and a very helpful assistant called Hollie checked stock for me and even measured the socks and let me know that they had a pair in stock in the correct colour and would put them aside for me. 15 minutes later I had the socks purchased and was on my way home. VERY RELIEVED. A great place and thank you especially to Hollie who literally saved the day. Old fashioned great service.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Nae fuss, nae bother

Nae fuss, nae bother, in true Scottish tradition- just a kilt that was perfect for the job.
Staff helpful and efficient with a sense of humour.

12 May 2025
Rated 5 out of 5 stars

Eight Yards is the best!

We had a great experience with Eight Yards for our wedding. From start to finish, their team was friendly, knowledgeable, and incredibly helpful. They made the entire process easy.

The kilts looked absolutely amazing, and the quality was outstanding. We received so many compliments from our guests—people were genuinely impressed by how sharp and well put-together everything looked. It really added something special to the atmosphere of the day and our guests loved them, especially as most of the guests were from the U.S.

Eight Yards helped us feel confident, comfortable, and proud to wear traditional Highlandwear, and we couldn’t be happier with how it all turned out. If you're looking for top-notch kilts and a team that truly knows their craft, we’d definitely recommend Eight Yards!

2 May 2025
Rated 5 out of 5 stars

Excellent service

Hired a kilt & Prince Charlie jacket/waistcoat for a wedding. Delighted with the quality of the garments and the level of service at the Haymarket shop. I tried another kilt hire business in Edinburgh before going to 8 Yards, but 8 Yards were by far the more professional business. If you're fairly serious about getting decent kilt gear then give this place a try.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

A staff member of yours noted that I…

A staff member of yours noted that I had picked the wrong colours for the kilt/tie etc. She sent me recommendations and rebooked my order which was really helpful and appriciated. When I went to pick it up there was a mistale on my order and it was booked on the wrong day, possibly by me. The guy in the shop in Musselburgh was super helpful, solution focused and went above and beyond to organise the kilt that day to make sure I had it for the wedding on Saturday. Would definetly use you again because of that guy. He was great.

18 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look