Eight Yards Reviews 

365
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, attentive, and going above and beyond to help, making interactions pleasant and the overall process easy. Many people found the service excellent, appreciating the seamless experience from initial fitting to pick-up and return. Reviewers frequently commend the excellent quality of the products, including kilts, outfits, and accessories, noting their beautiful condition and material. People are also impressed by the fast and prompt delivery service, often receiving orders quickly and accurately, even for last-minute requests or international shipping.

What people talk about most

Product

Consumers find product quality to be largely positive, with many praising the excellent fit, great look, and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the fantastic quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and speedy... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness and knowledge.... See more

Service

Reviewers highlight positive aspects of service, with many describing it as very good and excellent.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was treated really well by the team at Musselburgh and welcomed as a valued customer. Kevin is extremely knowledgeable and it's why I am a regular returning customer. Have hired, purchased an outfit a... See more

Rated 5 out of 5 stars

What a beautiful shop! We loved the atmosphere and how attentive your people were. Thank you for the insights into how to wear a kilt and the fast delivery. The experience was so good.. I ordered anot... See more

Rated 5 out of 5 stars

Hired a kilt outfit for my daughters wedding from the Dalkeith branch. Everything form initial meeting/fitting appointment to picking up the kilt and then returning after the wedding was so easy. F... See more

Rated 5 out of 5 stars

We were recommended Eight Yards for kilt hire for a wedding. The staff were fantastic on the phone prior to ordering and when we went to pick up the hire. The kilts and whole outfit were beautiful q... See more


Company details

  1. #49 of 74 best companies in Clothing supplier

Information provided by various external sources

From Autumn 2017 The Kilt Store and Kilt Hire Co will be known as Eight Yards. We will describe ourselves as providers of Scottish Menswear. To do this we need to set ourselves apart from the more throwaway, lesser quality offers that now crowd our market. And we need to continue to attract new, loyal customers across generations. Having lifelong customers is really important for keeping our business strong. We already value the craft that goes into the menswear we sell and we work hard to make sure that our style and range is modern and relevant. Our new name and brand builds on these great qualities, allowing us to extend beyond kilt hire, to communicate more of our personality, the range we offer and the value of the service we provide. The descriptor Scottish Menswear. Explains what we do and includes our core business of Kilt sales and hire, without excluding the rest of our range. We are Eight Yards. We have created Eight Yards for men of all ages who appreciate quality, tradition and craft. Like us, our customers refuse to be stuck in the past. Instead we choose to wear modern Scottish menswear with timeless, sartorial style. L I FELONG CUSTOMERS For reputation and longevity CRAF T For quality and timeless value. MODERNI TY For style and business strength ST YLE In what we bring and how we deliver it Wear with pride Our customers look to us for guidance on what to wear — and how to wear it. Our staff are the epitome of our brand come to life. If you’ve suggestions for improvements to uniforms, a little twist or tweak to add that shows how we’re leaders of the style game, go for it. We ask only that you dress to impress — and wear with pride.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

365 reviews

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4.6

All reviews

(365)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonder service

Wonder service, can’t thank yous enough for making my wedding a very memorable event. I highly recommend them for the best kilts in Edinburgh.

20 August 2024
Rated 5 out of 5 stars

Saved the day

I had hired through another company, and they had let me down and sent the wrong jacket, so two hours to the wedding I was frantically looking for a solution! The staff in Eight Yards Edinburgh were really helpful and friendly, found a perfect replacement in minutes and I was on time to my event with a complete outfit! Quality and price were better too!

Disclaimer: they did tell me I was lucky they had my size available at such short notice as they would normally need time to ship from the warehouse.

28 September 2024
Unprompted review
Rated 5 out of 5 stars

10 out of 10

Very helpful and knowledgeable staff, I have had a lot of kilt hires over the year's from a few different outlets. I have to say this was the best quality and overall experience I have had from any of them. A big thank you to the Eight Yards team.

27 August 2024
Rated 5 out of 5 stars

Great service.

Great service. Nice gentlemen who I dealt with knew straight away the measurements I logged where incorrect and remedied my mistakes immediately on collection. Top service.

6 August 2024
Rated 5 out of 5 stars

What a wonderful experience

What a wonderful experience, thanks Holly, she took care of making sure we had the right fit.

Don’t be fooled by the exterior of the building, trust Waze to get you there.

We hope our return package by post was returned promptly, we used the prepackaged label and just had to pay for packing tape, as again Team Holly had already proved a box.

Thanks thanks, John looked amazing and the part in our first glorious Scottish wedding.

27 July 2024

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