Every just worked as it should! Items in stock, easy to access check out, and easy payment method. Only slight problem was the weather on day of delivery. Heat caused some slight seepage from undama... See more
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About Abbey Whisky
Information provided by various external sources
Abbey prides itself on providing its customers with the highest level of customer service, striking the perfect balance of personal touch and professionalism. This personal approach has helped Abbey establish a very strong and loyal International customer base.
Customer experience is of the upmost importance to Abbey and this is reflected in the exceptional customer service received at every stage of the customer journey, beginning at the enquiry stage, through secure transaction to the safe, fully trackable and efficient delivery of goods. This service is demonstrated in the excellent customer reviews posted by customers on the independent review site Trust Pilot.
We have designed the website with the customer experience in mind. We offer a freephone number for our customers to get in touch and pride ourselves in responding to whisky enquiries within a very short time frame. Category filters are in place to refine whisky searches and ensure easy navigation around the store. Customers can also ensure they find that special scotch gift by using our Birthday & Celebration page. Customer interaction and discussion is encouraged via our on-site whisky blog, customers can also give their opinions on the products that we stock via our customer reviews section found under every malt whisky that we stock.
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Always a pleasure doing business with…
Always a pleasure doing business with abbey whiskey. Great products and service. M
Great selection
Great selection, competitive price, secure and prompt delivery
Great customer service
Great customer service, comperetive pricing and speedy efficient delivery. Will certainly look to purchase from Abbey again.
Excellent
Great service, everything went smoothly from ordering to delivery, would happily use Abbey Whisky again.
One of the best whisky suppliers
Excellent service as ever. Have ordered from Abbey Whisky many times, as they have a great and ever changing variety of integrity whiskies at good prices. This is backed up with prompt delivery (this time at Xmas time) using DPD.
They remain one of my go to whisky sources.
Top customer service!
After a problem with the courier firm my package returned to Abbey Whisky. The team were quick to respond to my email and get it to me asap even checking I had it once it arrived. Top customer service and even better Whisky!
Fantastic service and great…
Fantastic service and great communication from Mike at Abbey Whisky. Can’t wait to give it to my dad for his 70th. Thank you!
excellent value and fast delivery
Tried the Wormtub batch 5 at a recent whisky tasting event and fell in love with it. Managed to find it available at Abbey Whisky, slightly cheaper than elsewhere else and it was delivered in just 2 days.
Excellent site
This was my first time purchasing through Abbey Whisky having found the company through a Google search. After checking their Trustpilot reviews I felt confident ordering and was absolutely pleased with the service. Great communication, speedy delivery, item was exactly as described and was packaged very well for secure shipping. Definitely deserves its 5* rating and I would purchase from them again.
Made a mistake with my order but after…
Made a mistake with my order but after a phone call the day after, it was all sorted without any fuss. A great range of whiskies from a family run business.
Great range of whisky and super fast…
Great range of whisky and super fast despatch. I usually get my orders the next day and they’re always packed very well. Never had anything but a great experience.
Great and speedy service
Great and speedy service. Wonderful product. Recommended online retailer.
Arrived so quickly
Arrived so quickly, literally overnight. Great product and great value too.
I like Abbey Whisky because they…
I like Abbey Whisky mainly because they had stock of a couple of hard-to-find whisky I was after. The online purchase experience was very good - easy and efficient - and prices were also competitive.
Q Doorly’s 5 yr old Barbados Rum
I was searching for Doorlys 5 yr old Barbados rum and found it at good price, ordered it , was kept informed on delivery and it arrived as promised , so well packaged, I will definitely be ordering again.
Very fast service and the bottle had…
Very fast service and the bottle had been stored perfectly, cork was completely intact when removed on a high ABV bottle that was bottled over 10 years ago.
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