The BEST EVER. I've been using abbott lyon for years! I've never had a problem at all with my jewellery. It's absolutely beautiful, amazing quality and unlike other places it lasts! There is something... See more
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Company details
- #237 of 292 best companies in Jewellery shop
- #107 of 132 best companies in Watch shop
Written by the company
Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.
Contact info
BA1, Bath, United Kingdom
- www.abbottlyon.com
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Replied to 99% of negative reviews
Typically replies within 48 hours
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I love using Abbott Lyon
I love using Abbott Lyon! Mostly recently received the drop heart earrings and I always get so many compliments!
Absolutely love every single one of my…
Absolutely love every single one of my pieces from Abbott Lyon! I love the fact you can personalise pieces and the quality is so good! Will definitely be coming back for many more! Thanks Abbott Lyon x
Amazing customer service
Amazing customer service, really polite and resolved my issue within 48 hours. Santana was the customer service assistant and is a credit to the business! 😁
Amazing customer service
Amazing customer service and even better jewellery I have had my necklace for two years. I’ve not taken it off and it is like new highly recommend thank you.
Amazing experience the products are…
Amazing experience the products are 10.10
I wear my jewellery everyday
I wear my jewellery everyday, it doesn’t discolour or look dull. My little girl also wears the mini necklace which is absolutely loves!
great customer service
the products look amazing and the quality is great. My wife only buys from here now. Also, there was one issue, that customer service ressolved straight away. Nothing negative to say about this company. It is run very well. Keep it up :)
Exceptional Customer Service!
Bought many times from this company. Love their jewellery!
Unfortunately, one of my items broke within a month. But their customer service team are exceptional! Had the issue resolved within 24 hours and received a new one. Thank you!
Such an amazing company and the…
Such an amazing company and the products are unreal! Such good quality and I love the fact you can personalise them! Customer service is great too!
Abbott Lyon jewellery is great quality!!
Abbott Lyon jewellery is great quality, affordable and looks expensive. I’ve had multiple pieces from here and they’ve lasted ages and are still in great condition. Abbott Lyon jewellery makes an outfit as well.
Gifting to a friend who is AL obsessed…
I bought a bracelet and ring for my friend who absolutely loves her new Abbott Lyon pieces, she wears them every day and doesn't take them off and the quality is great! Delivery was quick and whole process was seamless.
I get so many compliments on my watch…
I get so many compliments on my watch of how luxury and expensive it looks!
Such a con
Such a con, just ordered. It did not say how long delivery would take, now sent an email
Saying it will take 2 months. This breaches Uk consumer law, do not order from them, I’m doing a charge back. Unbelievable total con.

Reply from Abbott Lyon
I love shopping on Abbot Lyon
I love shopping on Abbot Lyon! Such an easy website to navigate and the jewellery is such high quality. I have pieces that I have worn daily (including in the shower) for over a year and they haven’t tarnished at all or lost quality. I will forever be buying!
Abbott Lyon Jewellery are so beautiful
Abbott Lyon Jewellery are so beautiful, I have ordered for myself, my daughters and got my aunt to purchase as well, there's just something special about Abbott Lyon
My necklace is still going strong over…
My necklace is still going strong over a year later not turned green!
Amazing quality pieces and so unique…
Amazing quality pieces and so unique you won't find elsewhere. I'm really loving how it doent tarnish and such gorgeous pieces can be a gift to yourself or your loved ones.
An earring I bought broke
An earring I bought broke. I started a live chat and explained. I was quickly transferred to a live agent and after a brief description, order number confirmation and a photo I was immediately given credit for the full amount paid. Excellent customer service from Siphamandla with Abbot Lyon. It’s the first time I’ve had an issue with any of their pieces and it’s was handled amazingly well!
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