ABC Medical Reviews 

3,571
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,003 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall quality and reliability of the service. Customers frequently mention that the support staff is exceptionally helpful, kind, and professional when handling phone calls and organizing new medical supply systems. People also appreciate the prompt shipping, noting that their packages usually arrive quickly, accurately, and in great condition without any delays. However, some people mentioned frustrating issues with delivery errors, such as packages being sent to the wrong address or mishandled by couriers. A few consumers also experienced occasional communication challenges regarding refill schedules, order changes, or waiting until the official ship date for extra supplies.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive on... See more

Order

Reviewers mention positive feedback about order accuracy, noting that items arrive on time and in good... See more

Staff

People report positive experiences with staff, frequently noting that representatives are extremely helpful,... See more

Service

Customers had positive experiences with service, frequently praising prompt shipping, courteous staff, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that speaking to a representative on the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The employee that spoke with me on the phone was very attentive and made sure that I had a supply of my order as soon as possible to ensure that I didn’t go without. He made sure that my order was e... See more

Company replied

Rated 5 out of 5 stars

Customer service staff is first grade. Not only checking to see how I was feeling but if there were any changes in my health. Always ship my order on time & send me tracking information to follow

Company replied

Rated 5 out of 5 stars

The speed of delivery is appreciated. However, the packaging is not what it used to be. I used to receive my supplies in a sturdier box that they fit into perfectly. Now, the box is flimsy and some of... See more

Company replied

Rated 5 out of 5 stars

My only concern is sometimes the outside boxes the products are shipped in are damaged and partially unsealed. I’m sure this is more a delivery company issue. Otherwise I’m very satisfied with the qua... See more

Company replied


Company details

  1. Medical supply store

Written by the company

A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!


Contact info

  • 1660 SW Saint Lucie West Blvd, 34986, Port Saint Lucie, United States

  • www.abc-med.com

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(3,571)

977 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very conscientious and caring

The staff is always patient and corresponded with me about issues with the doctor, always insuring we had what we needed. Would always recommend abc

20 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Mireille,
Thank you for your wonderful 5-star review! We're delighted to hear that our team has been patient and supportive while helping navigate any issues with your doctor and ensuring you always have the supplies you need. Providing dependable service and clear communication is our top priority. We truly appreciate your recommendation and your trust in ABC Medical. Thank you for your kind words and continued support!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

Quick and easy

Order time and delivery service was great

24 July 2026
ABC Medical logo

Reply from ABC Medical

Hello James,
Thank you for your 5-star review! We're delighted to hear that both the ordering process and delivery service met your expectations. Our goal is to provide a seamless experience from start to finish, and we're glad we could do that for you. Thank you for choosing ABC Medical we truly appreciate your trust and support!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

Expeditious!

16 June 2026
ABC Medical logo

Reply from ABC Medical

Hello James,
Thank you for your 5-star review! We're thrilled to hear that you had such a positive experience. Providing fast, efficient service and making the process as smooth as possible for our customers is always our goal. We truly appreciate your feedback and your trust in ABC Medical. Thank you for choosing us!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

Very helpful and knowledgeable…

Very helpful and knowledgeable representatives. Product has been very helpful.

21 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Marcos,
Thank you for your 5-star review! We're so pleased to hear that our representatives have been helpful and knowledgeable and that the product has been beneficial for your needs. Providing expert guidance and quality products that make a positive difference for our customers is what we strive for every day. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

Delivery good

16 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Centa,
Thank you for your 5-star review! We're happy to hear that your delivery experience was a good one. Providing timely, reliable service is important to us, and we appreciate you taking the time to share your feedback. Thank you for choosing ABC Medical, we look forward to continuing to serve your healthcare needs!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

Great supplier

22 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Joseph,
Thank you for your 5-star review! We're honored to be your supplier and grateful for your trust in ABC Medical. Our team is committed to providing quality products, reliable service, and a positive experience every step of the way. We truly appreciate your kind words and look forward to continuing to serve your healthcare needs!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

My order came within one day

My order came within one day. Customer service is always excellent. I would t het my supplies from anyone else.

21 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Linda,
Thank you for your wonderful 5-star review! We're thrilled to hear that your order arrived within just one day and that you've consistently received excellent customer service. Knowing that you trust us for your supply needs and wouldn't choose anyone else means the world to our team. Thank you for your loyalty, kind words, and continued confidence in ABC Medical. We truly appreciate the opportunity to serve you!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

The staff is always very helpful and…

The staff is always very helpful and kind. Delivery is always very quick. Prices are high, but probably competitive with the market.

20 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Michele,
Thank you for your 5-star review! We're delighted to hear that you've experienced helpful and kind service from our team and that your deliveries arrive quickly. Providing exceptional customer care and reliable service is always our goal. We also appreciate your honest feedback regarding pricing and are grateful for your recognition of the value we strive to provide. Thank you for choosing ABC Medical we truly appreciate your trust and support!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

Always accomodating with dates and…

Always accomodating with dates and always respectful to customer

14 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Rosemary,
Thank you for your 5-star review! We're delighted to hear that we've been able to accommodate your scheduling needs while providing the respectful, personalized service you deserve. Our team is committed to making every experience as convenient and positive as possible. Thank you for choosing ABC Medical we truly appreciate your trust and look forward to continuing to serve you!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

Customer service was outstanding.

Customer service was outstanding.
Delivery was fast.

3 September 2025
ABC Medical logo

Reply from ABC Medical

Hello Scott,
Thank you for your 5-star review! We're thrilled to hear that you had an outstanding customer service experience. Providing knowledgeable, caring, and responsive support is our top priority, and it's wonderful to know our team made a positive impact. Thank you for choosing ABC Medical, we truly appreciate your trust and look forward to continuing to serve your healthcare needs!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

THE PEOPLE ON THE PHONE AND HOW FAST MY…

THE PEOPLE ON THE PHONE AND HOW FAST MY CATHETER ARRIVED. THANK YOU!!!

21 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Gerald,
Thank you for your wonderful 5-star review! We're delighted to hear that you had a great experience with our team and that your catheter order arrived so quickly. Providing friendly, helpful service over the phone and ensuring timely delivery of essential supplies are top priorities for us. Thank you for your kind words and for trusting ABC Medical with your healthcare needs. We truly appreciate your support!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

I have not been a customer for very…

I have not been a customer for very long but in every way I have been met with kindness, knowledge, and quick service. You all are great!

21 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Tanya,
Thank you for your wonderful 5-star review! We're honored to hear that, even as a newer customer, you've been met with kindness, knowledgeable support, and quick service every step of the way. Our team is dedicated to providing a positive experience and ensuring our customers receive the care and assistance they need. Thank you for your kind words and for choosing ABC Medical, we truly appreciate your trust and look forward to serving you for years to come!

ABC Home Medical Supplies

Rated 5 out of 5 stars

My contact with ABC Medical was…

My contact with ABC Medical was pleasant and thorough during our entire conversation.

21 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Richard,
Thank you for your 5-star review! We're delighted to hear that your experience with ABC Medical was pleasant and thorough from start to finish. Our team is committed to providing attentive, knowledgeable service and ensuring all of your questions are answered with care. We truly appreciate your kind words and the trust you've placed in us. Thank you for choosing ABC Medical, we look forward to continuing to serve your healthcare needs!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

I asked for my order to come after…

I asked for my order to come after 7/17, the records showed the order was input on the 17, delivery was on the 19! Perfect! Thank you!

18 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Dee,
Thank you for your 5-star review! We're delighted to hear that your order arrived exactly when you requested. We understand how important timing can be, and we're glad we were able to deliver your supplies promptly and according to your needs. Thank you for your kind words and for trusting ABC Medical. We truly appreciate your support and look forward to serving you again!

ABC Home Medical Supply Team

Rated 4 out of 5 stars

ABC sent me the wrong catheters but…

ABC sent me the wrong catheters but have worked efficiently to correct their mistake.

17 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Tom,
Thank you for your feedback. We sincerely apologize that you initially received the wrong catheters and understand the inconvenience that may have caused. Providing accurate orders is very important to us, and we regret that we fell short of your expectations. We truly appreciate your recognition of our team's efforts to correct the issue efficiently. When challenges arise, we are committed to responding quickly and working diligently to make things right for our customers. Thank you for your patience, understanding, and continued trust in ABC.

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Great easy to order

Great easy to order

16 July 2026
ABC Medical logo

Reply from ABC Medical

Hello John,
Thank you for your 5-star review! We're so glad to hear that ordering was easy and convenient for you. Making the reorder process simple and hassle-free is one of our top priorities. We truly appreciate your kind feedback and your trust in ABC Medical. Thank you for choosing us, we look forward to continuing to serve your healthcare needs!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

quality produces

quality produces, excellent servicing staff, orders are always correct, and timely delivery of the produces

10 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Maria,
Thank you for your wonderful 5-star review! We're delighted to hear that you've been pleased with the quality of our products, the excellent service provided by our team, and the accuracy of your orders. It's especially rewarding to know that your supplies are consistently delivered on time. Thank you for your trust in ABC Medical and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to serve your healthcare needs!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Efficient

Efficient, speedy delivery, wonderful helpful staff

17 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Robert,
Thank you for your wonderful 5-star review! We're delighted to hear that you've experienced efficient service, speedy delivery, and helpful support from our team. Providing reliable products with exceptional customer care is our goal, and it's rewarding to know we've met your expectations. Thank you for your kind words and for choosing ABC Medical. We truly appreciate your trust and look forward to serving you again!

ABC Home Medical Supplies Team

Rated 5 out of 5 stars

Quick

Quick, accurate service and delivery.

17 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Steve,
Thank you for your wonderful 5-star review! We're delighted to hear that you've experienced efficient service, speedy delivery, and helpful support from our team. Providing reliable products with exceptional customer care is our goal, and it's rewarding to know we've met your expectations. Thank you for your kind words and for choosing ABC Medical. We truly appreciate your trust and look forward to serving you again!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

They always call and check to see how…

They always call and check to see how many catheters I have on hand and when I need more they ship more out promptly.

9 July 2026
ABC Medical logo

Reply from ABC Medical

Hello Richard,
Thank you for your 5-star review! We're glad to hear that our team regularly checks in to make sure you have the catheter supplies you need and that your orders are shipped promptly when it's time for a refill. Providing reliable, proactive service so you never run out of essential supplies is very important to us. Thank you for trusting ABC Medical with your care we truly appreciate your support and kind feedback!

ABC Home Medical Supply Team

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