Abc Gone Ltd Reviews 577

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth resolution of issues, which contributes to a stress-free experience. However, some people were dissatisfied with the company's accountability, mentioning that they felt issues were not addressed and that the company blamed landlords for problems. A few other people also felt that the company was negligent and unresponsive to complaints.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently highlight the... See more

Response time

Consumers generally find the response times to be positive. Many reviewers highlight quick answers and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie has been incredibly helpful ever since we moved into the property. Every time I’ve reported an issue, she’s responded quickly and made sure it was resolved without delay. We did have a tough per... See more

Rated 5 out of 5 stars

I’ve had a great experience renting my flat thanks to Zivile. She has always been very helpful, kind, and quick to respond whenever I had questions or needed assistance. It’s not easy to find someone... See more

Rated 5 out of 5 stars

Thank you so much letting manager ZIVILE. Pleasant and responsive and quick to respond to problems that arise. Broken washing machine in the apartment, urgent arrival of an engineer, diagnosis of... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Wiktoria Kocieda, and I must say she is absolutely excellent at her job. Calm, well-mannered, and extremely friendly, Wiktoria patiently waited for me and showe... See more


Company details

  1. Estate Agents

Written by the company

Whether you're looking to buy, sell, let, or rent; we believe that we'll be able to aid you through every twist and turn of the process.


Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Jordan is a great person

Jordan is a great person. I am still in search of a property in e12 Manor Park and I wish I good get some thing by this service. As I believe these people are trustworthy.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Jordan was a great person that…

Jordan was a great person that presented us the house, she was an extraordinary person who showed me the surroundings of the house with great love, answered all our questions and thanks to her the view of this house was very pleasant.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Great all round experience!

Finding and moving home has been a great experience thanks to ABCgone. Brian has been a very efficient, communicative and genuine agent to work with. My move in time frame was a fast one but he accommodated and did everything he could to make sure the process ran quickly and correctly. Reliable, kind, helpful and efficient! Thank you Brian, Jordan and Candice!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Best service

Still, I remember when I first met with Beth at a property viewing one and a half years ago. She was full of smiles and very polite, friendly, and professional. She helps us with the process. It was a great experience with ABC Gone Agency. I would recommend their company which wants to rent a hustle-free property. Another good experience was on property inspection with Beth. My property needed some repairs and she helped to fix it as promised. Thank you so much for your help, Beth. You are the best 👍

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Sian

Sian is a great property manager, with a high level of professional ethics and efficiency. I also would like to mention that Sian has a lovely personal qualities such as kindness, politeness and ability to step in to others shoe! She helped me to resolve my own issues I had, without judgement and lots of compaction! So thank you so much for you help Sian! Stay brilliant in what you do!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Lovely experience with Beth

I have always found Beth to be a pleasant agent for ABC, she was super friendly and professional when she came for a property inspection. Thank Beth.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I recently had a viewing with Abc gone for a studio flat in leyton. The lovely lady Jordan showed around the property and was very patient and helpful with all my questions.
Highly recommend Jordan and Abc gone Ltd.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Very nice agent

Very nice agent, jordan, hope to find my home frome her. Looking foward to here frome her soon☘️

2 July 2024
Unprompted review
Rated 5 out of 5 stars

I recently Had a viewing with ABC gone…

I recently Had a viewing with ABC gone and I was quite impressed with the overall experience. The agent (Jordan) was very friendly and professional and were patient with all my questions, I would highly recommend them to anyone 😊

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Great management by ABC Gone/Candice

My apartment has been managed by ABC Gone for 2 years. Sigita is also great to work with . She has been very helpful. In recent times, Candice has been in touch with us about the renewal of the tenancy and marketing of the unit. Candice is extremely prompt with her responses, amazing with her detailing and in explaining the needful and the next steps. She is very communicative and gets things done with timeliness. I am very impressed and satisfied with ABC Gone management style and Candice taking care of the essentials and landlords like me can’t keep a constant eye on day to day matters pertaining to my apartment in London.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

High reviews for Jordan - she’s amazing

Jordan has been such amazing help! She is so professional and friendly, she replies to my messages so fast and keeps me in the loop about everything, she helped my dad get a viewing and secure a flat within under a week! She’s been so so helpful and patient with the whole application process, has helped me and my family and put us at ease. Gave us all relevant information and is just an amazing estate agent, thank you so much for your help Jordan!

25 June 2024
Unprompted review

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