abc ivf - Cardiff Reviews 16

TrustScore 4.5 out of 5

4.3

Cyncoed Medical Centre, Dartington Drive, CF23 8SQ Cardiff, Wales, GB


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Rated 5 out of 5 stars

My treatment at ABC Cardiff was incredible! The nurses were all so caring and supportive, especially Jen who saw me through most of my procedures and scans. She was reassuring, honest and kind and mad... See more

Company replied

Rated 5 out of 5 stars

I wouldn’t have my beautiful boy with me without yall. TTC and fertility journey can be very difficult and overwhelming! with the entire support my Family got from ABC it was an amazing one and we ar... See more

Rated 3 out of 5 stars

Debra and Emily are brilliant and provide a friendly and helpful manner and service. Sadly the overarching processes at the clinic are a disappointment. I have had 3 unsuccessful rounds now, on the la... See more

Company replied

Rated 5 out of 5 stars

Thank you to everyone at the ABC ivf clinic Cardiff (especially Debbie). We highly recommend this clinic. The whole ivf process was quick, even though we did have some set backs along the way, we star... See more

Company replied


Company details

  1. #7 of 9 best companies in Fertility clinic
  2. #3 of 6 best companies in Fertility Doctor

Written by the company

We offer the UK's lowest cost IVF treatment. We have excellent success rates, well above the UK average & still deliver quality, affordable fertility treatment.


Contact info

  • Cyncoed Medical Centre, Dartington Drive, CF23 8SQ, Cardiff, Wales, United Kingdom

  • 029 2274 1170

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Good

The experience could be more tailored to individuals, particularly in regard to FET. However, nurses were all amazing and communication throughout was great.

8 April 2025
Rated 5 out of 5 stars

I wouldn’t have my beautiful boy with…

I wouldn’t have my beautiful boy with me without yall. TTC and fertility journey can be very difficult and overwhelming! with the entire support my Family got from ABC it was an amazing one and we are so glad to have come across the company. A very big thank you to the entire team of ABC. Our dreams of becoming a parent became easier because of you. Forever Grateful. Absolutely recommend xx

8 August 2024
Rated 5 out of 5 stars

Supportive and kind nurses

My treatment at ABC Cardiff was incredible! The nurses were all so caring and supportive, especially Jen who saw me through most of my procedures and scans. She was reassuring, honest and kind and made the journey so much easier to go through. No question was ever too silly or unimportant and she put me and my husband at ease through every stress and worry. Thank you so much to the whole team at Cardiff and Bristol for their amazing support!

3 May 2025
Unprompted review
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Allie, thank you for sharing your lovely review. We are so glad to hear that you felt supported and cared for throughout your treatment, and we are delighted to have been on this journey with you.
Best wishes,
abc x

Rated 5 out of 5 stars

Chose to go down the route of solo mum…

Chose to go down the route of solo mum by choice and I’m extremely happy with the service from Cardiff/bristol clincs,had two rounds of ivf & now have a little miracle baby boy born 30/12/23 can’t thank Emily & debs enough for they’re support,so welcoming,friendly and professional,over the moon to have my little baby now,I shall be back for a sibling for the future for definite,thanks so much, Georgia

24 April 2023
Unprompted review
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Georgia,

Thank you for taking the time to share your experience and your lovely review. Congratulations from our team! We're so glad we were able to support you in your journey.

We wish you all the best!

With love.

abc IVF


Rated 5 out of 5 stars

The staff at both Cardiff and Bristol…

The staff at both Cardiff and Bristol clinic were very professional during my ivf cycle. They couldn’t do enough and if ever you had any concerns or worries they was only a phone call away. We was kept up to date with our treatment and everything. We knew what the plan was going forward and it was all explained in detail. I personally can’t thank Debbie enough from the Cardiff clinic for all that she done for us. Just one example I had an injection that was faulty and didn’t work and she came out of her way to meet me with a replacement one out of her work hours. It all went smoothly, and we was every happy with the process of all even more so it worked first time. Our little girl is now 9 months old.

30 August 2022
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Samantha,

Congratulations! Thank you so much for taking the time to leave a review and sharing your journey. We're so happy we were able to support you.

Wishing you all the best,
abc ivf

Rated 3 out of 5 stars

Good staff, bad processes

Debra and Emily are brilliant and provide a friendly and helpful manner and service. Sadly the overarching processes at the clinic are a disappointment. I have had 3 unsuccessful rounds now, on the last one, following my negative pregnancy test, I had a positive test a week later. I had stopped taking my hormones and this could have jeopardised the pregnancy.

4 June 2023
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Chloe,

We are so sorry to hear your treatment was unsuccessful, we can assure you we take every precaution to ensure you are offered the absolutely best quality of care. I'm sorry you felt this might not have happened for you. I have spoken to the clinic who will be in touch to discuss things further.

We wish you all the best,
Abc ivf

Rated 5 out of 5 stars

Great experience

Such a positive experience from start to finish. Very reasonably priced and great service. I overstimulated which wasn’t the best experience however ABC were great at both Cardiff and Bristol and very supportive. Any questions I had they would reply very quickly. I also asked for a video of our ICSI procedure which Bristol were happy to provide.

Our only surviving embryo was a success first time and we are delighted to have a lovely 3 week old little girl Marnie. Couldn’t have been achieved without ABC. Watch this space for a sibling in a few years!

28 November 2022
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Reply from abc ivf - Cardiff

Hi Cerys,

Congratulations! This is wonderful news! Thank you so much for such a lovely review and we're so happy we were able to support you. Sending much love to you and your family.

Best wishes, abc ivf

Rated 5 out of 5 stars

5 star experience

Started our IVF journey in July. Fantastic team at ABC Cardiff. Very helpful, professional service and speedy appointments. Any help or advice I needed I had a reply the same day. So glad we picked ABC. And also our first time trying for IVF and we are now 9 weeks pregnant. Thank you all involved you have made our dream come true.

20 July 2022
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Sadie,

Thank you so much for such a lovely review about our Cardiff clinic! We're so happy we were able to support you!

Best wishes, abc ivf

Rated 5 out of 5 stars

Highly recommend abc

Highly recommend abc! Definitely the cheapest around!
I rang up in may for an appointment with a nurse in may had my medication in August along with my egg retrieval and an embryo implanted on the 1st if September! We were lucky enough to convince a healthy baby girl and gave birth in July! Nurse Debbie was lovely along with all the staff at the abc in bristol! Always felt in good hands :)

26 August 2022
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Samantha,

Congratulations! We are over the moon to hear you now have a little girl! Thank you so much for such a lovely review! Sending much love to you and your family.

Best wishes, abc ivf

Rated 5 out of 5 stars

After many years of ivf and failed…

After many years of ivf and failed cycles we finally got out miracle using abc! We are so happy and will forever be grateful for the clinic. All staff and drs were lovely and welcoming in Bristol and Cardiff clinics.

We have seen Debbie the nurse in the Cardiff clinic alot as well and she was the best nurse ever! So attentive, caring and understanding, we couldn't have asked for better. Even after we had our little boy she still contacted us to see how things were and as we didn't find out what we were having at the time she was very excited to find out we had a boy!
We will definitely be going back in the future if needed for our little frozen emby that's awaiting us, when we are ready to possibly give our boy a sibling! And we hope Debbie is still there when we do!

16 July 2022
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Heidi,

Congratulations! This is wonderful news! Thank you so much for such a lovel review! We're so happy we were able to support you. Sending much love to you and your little family.

Best wishes, abc ivf

Rated 5 out of 5 stars

Thank you to everyone at the ABC ivf…

Thank you to everyone at the ABC ivf clinic Cardiff (especially Debbie). We highly recommend this clinic. The whole ivf process was quick, even though we did have some set backs along the way, we started the process at the end of July and had our positive pregnancy test on the 18th August. The pregnancy itself wasn’t easy but our little miracle Halo was born on the 11th April 2022. She really is worth every penny spent

27 May 2022
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Chelsey,

Congratulations! Thank you so much for such a lovel review! We're so happy we were able to support you. Sending much love to you and your little family.

Best wishes, abc ivf

Rated 5 out of 5 stars

Can't thank ABC Cardiff enough

I'm sat here with my 8 week old baby all thanks to ABC. My husband and I had been trying for 5 years, had paid for tests privately prior to finding out about ABC and were told we had unexplained infertility. We were actually saving for IVF with another clinic when my friend sent me a link to ABC which was cheap enough for us to book there and then.

Debbie Jeffries was my fertlity nurse in Cardiff - the kindest, most honest and caring nurse I could wish for. We laughed so much and I believe her friendly personality putting me at ease was the reason why IVF worked for us and first time too.

Egg collection and transfer was in Bristol. Dr Spyrros and the lovely staff in reception and theatre were so kind and understanding. We had 10 eggs collected, 3 made it to day 5. Due to increased oestrogen levels I had to have a frozen transfer, it cost 1050 more for this but I'm so glad as I developed mild OHSS and I don't think the embryo would have had best chance if transfered at this point as even though only mild OHSS I was quite poorly for three days. We paid an extra 1000 for freezing, but this wasn't an extra cost as we had planned to freeze extras and had paid this anyway.

The Bristol clinic called to check how I was following removal, and Debbie phoned myself and my husband regularly to check on my recovery and booked me in to scan me.

8 weeks after egg removal (after my second 'bleed') I had the frozen embryo transfer. This was successful and I still have two frozen embryos waiting. When I emailed Debbie to say I was pregnant I had the most lovely reply. We then paid for the extra meds which we were prepared for as it is on the website and Debbie had explained this to us in our treatment consultation (this is also the case in other fertlity clinics).

I without a doubt would recommend ABC to anyone with fertility issues. I was 37 going to them. I visited their website for the first time and booked appointments online in December 2020 for January 2021 where I had follicle, womb scan etc and online treatment appointment. (My husband already had sperm check from previous clinic and I had AMH levels and results from dye test and xray).March 1st I was having egg removal. I had FET end of April, May I had my positive pregnancy test result Just to give an idea of how quick the process can be if you want it. Would highly recommend ABC to anyone. They're honest and genuinely care.

27 February 2022
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi,

Thank you so much for such a lovel review! We're so happy we were able to support you on your journey and provide youwith all the information you needed. Sending much love to you and your little family.

Best wishes, abc ivf

Rated 5 out of 5 stars

Professional treatment received from…

Professional treatment received from start to finish, always there to answer any questions needed and to make the journey as plan sailing as possible. Highly recommended. Thank you

26 November 2021
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi,
Thank you so much for your lovely feedback and kind words about our staff! We are so happy we were able to support you.

We are wishing you all the best.
abc x

Rated 5 out of 5 stars

AMAZING!!!!!!

We have been trying to conceive for the past 3 year, we had a diagnosis of unexplained infertility. Once we made the decision to go private I immediately started searched online and came across abc fertility. I made an appointment via telephone with the Cardiff branch, I immediately felt at ease from the very first contact, something I had not felt from other clinics. Communication was amazing throughout the service and all staff were extremely accommodating.
All staff at the Cardiff and Bristol branch (where I had the egg collection) were so friendly and helpful.
Unfortunately, the ET was unsuccessful due to structural issues. This was extremely upsetting, although I could not thank Dr Rostom enough. He identified how it had made me feel and went over and above to offer help, support and guidance. All staff were also extremely kind and caring and the aftercare I received was fantastic.
Thankfully I have managed to have an operation to address the problem and I’m hoping to return to the clinic very soon to continue with FET.
I highly recommend ABC fertility, I could not have asked for a better clinic to help us on our journey. Thank you 😊

28 August 2021
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Rhiannon,
Thank you so much for your lovely feedback, and we are sorry to hear that the treatment was unsuccessful but so happy we were able to support you. We are wishing you all the best and are looking forward to continuing to support you on your fertility journey.
abc x

Rated 5 out of 5 stars

Amazing company to go through

Amazing company to go through a tough time with , amazing staff friendly and calming .
Everything is explained in full detail every step of the way.

23 July 2021
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Katie,
Thank you so much for your lovely feedback, and we are so happy we were able to support you on your journey. We are wishing you all the best,
abc x

Rated 5 out of 5 stars

Highly recommended 👌

Myself and my partner Danny contacted ABCIVF and were immediately impressed by the professionalism and empathy.
From day 1, all staff were great! We dealt mostly with our fertility nurse Debbie based in Cardiff and she is the most amazing person ever!
After all tests and egg collection, we had 2 viable embryos.
We were able to go ahead with a fresh embryo transfer and had the other frozen.
Unfortunately, this cycle was not successful but I have every faith that when we are ready to proceed with our frozen embryo, that it will work.
We highly recommend AbcIvf.
The aftercare has also been amazing and the support offered is incredible!

Hope to see you all again soon guys!

9 July 2021
abc ivf - Cardiff logo

Reply from abc ivf - Cardiff

Hi Jade,
Thank you so much for your lovely feedback, and we are so happy we were able to support you on your journey. We are wishing you all the best
abc x

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