abc ivf - Wimbledon Reviews 49

TrustScore 4.5 out of 5

4.5

St George's House, 3-5 Pepys Road, SW20 8ZU London, England, GB


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Rated 5 out of 5 stars

Everyone that works in this clinic, were amazing with me and my partner. We felt welcome always, ans well looked after in every visit. I highly recommend.

Company replied

Rated 5 out of 5 stars

Great experience. Edyta our fertility midwife was brilliant, she put us at ease right away and kept in touch throughout our treatment. When we went for egg collection, we were met by Dr Rostom... See more

Rated 1 out of 5 stars

This clinic deserves zero stars because my wife had problems the day after the test tube was done. The doctor in the clinic didn't dare to give me any report, shirking responsibility and delaying the... See more

Company replied

Rated 5 out of 5 stars

Me and my husband attended Wimbledon ABC ivf about 2 years ago now . The staff here are very friendly, attentive , understanding and sympathic in their approach. We was made to feel that we cou... See more

Company replied


Company details

  1. #6 of 8 best companies in Fertility clinic
  2. #3 of 6 best companies in Fertility Doctor

Written by the company

We offer the UK's lowest cost IVF treatment. We have excellent success rates, well above the UK average & still deliver quality, affordable fertility treatment.


Contact info

  • St George's House, 3-5 Pepys Road, SW20 8ZU, London, England, United Kingdom

  • 0203 319 9487

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

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Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent

Everyone that works in this clinic, were amazing with me and my partner. We felt welcome always, ans well looked after in every visit. I highly recommend.

19 January 2026
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi Andrea,
Thank you for taking the time to share your experience. We're so glad you felt supported by our team through this journey.
Wishing you all the very best,
CREATE Fertility

Rated 3 out of 5 stars

Good clinicians but admin team /system needs improvement


I had a consultation with both abcivf and create fertility. Abcivf only accepts patients within certain parameters and is overseen by a fertility midwife.
Create fertility is overseen by a fertility doctor.

I felt more comfortable with the fertility midwife and the cost was also more affordable for me so proceeded with abcivf.

Throughout the treatment, I am very grateful to my fertility midwife Tanya at the Wimbledon clinic for her care. She was patient with any concerns and questions I had, compassionate and most importantly was honest about my options. The nurses have also been competent and professional.

I was very stressed during the treatments mainly due to scheduling issues because my work is client facing and requires my physical presence. For me, my period is considered irregular and so it is not possible to plan my appointments ahead, which are all dependent on days of the menstrual cycle.

In this regard, I think more prior knowledge about scheduling could have really helped me. Although schedules may change, I hope sharing my experience could help some people .

Initial Intravginal ultrasound scan - AM/PM availability , able to book online

Consultation - with fertility doctor or fertility midwife- zoom call/ phone call

Treatment consultation - with fertility nurse zoom call/ phone call

intravaginal ultrasound Scans - to monitor the development of the follicles and uterine lining. always mornings
if needed, Tanya kindly offered to see me at 8:30am.
If required due to treatment needs - may have scan on Saturday (unable to book, they will offer a specific timeslot determined by availability of the fertility doctor)

Egg collection - the date for this is determined by the development of the follicles. I unfortunately got sent to another clinic without any choice. I was initially told that my frozen embryo transfer would have to be at the other clinic as that is where my embryo was stored. I explained that it was not my choice to have the egg collection at the other clinic and the clinic then arranged the transfer to my original clinic.

Frozen Embryo transfer - I was not suitable for fresh embryo transfer and required frozen embryo transfer. The date for this is determined by the development of the uterine lining.

With regards to admin, it can get frustrating. It is sometimes necessary to follow up on emails. For example, I had sent a semen analysis to their email, to which I received a reply stating the document had been added to their system. But when I attended an appointment with the fertility midwife it was not available in their system.

Emails were also not available in a thread, if you reply to their emails, their replies are always a new email . Looking for specific emails to refer back to was a bit troublesome.

It is also not possible to call the clinic directly. Their number is like a central hotline and messages get passed on before receiving a call back. Sometimes this leads to delays as it was not always possible for me to pick up calls during work hours. It is also not possible to book a treatment scan or treatment consultation over the phone. It was very frustrating to have waited over 30 minutes on the line (common waiting time on their phone line), only to be forwarded to another staff member then again to another staff member, and in the end told that I cannot make such booking on the phone and must wait for my patient coordinator, who only works on certain days and despite two prior emails asking for dates still hasn’t given me dates, to reply back to me. So be prepared to have a lot of waiting time and back and forth to get the appointments made.

Patient no. CH117413

29 January 2025
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi,
Thank you so much for your feedback. I am very pleased to hear that you were happy with your fertility midwife and that you felt she was patient and supportive with all your concerns and questions.

That said, we are sorry that you had concerns, or were disappointed with other areas of your experience. Please note that, as a business, appointment times need to be earlier in the day to ensure timely blood results, and scan dates are determined by aligning with your natural cycle. We also aim for all nurses to provide an idea of scheduling during treatment consultations, and we apologise if this was not clearly explained to help you plan your appointments.

We strive to reply to emails within 48 hours so we are sorry this did not happen and recognise that there have been shortfalls in the communication, and as a result, have updated our processes. Patients will now have more direct contact with their patient coordinator and direct lines to the clinic, helping to prevent any miscommunication going forward.

Thank you again for sharing your experience. Your feedback is invaluable in helping us continue to improve our services.

abc ivf

Rated 5 out of 5 stars

Caring, knowledgable and kind staff

Everyone I came into contact with were helpful, professional and put me at ease. The nurses were friendly, patient and knowledgeable. The doctor who performed my frozen embryo transfer explained every step of the process, ensured I understood everything and lifted our spirits. Fantastic experience at a difficult time.

10 November 2025
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi Iysha,
Thank you so much for sharing your experience with our Wimbledon team. We’re glad that you chose us to be part of your journey and thrilled to hear you felt cared for and supported throughout.
Wishing you the very best!
abc ivf x

Rated 5 out of 5 stars

Great experience

Great experience. Edyta our fertility midwife was brilliant, she put us at ease right away and kept in touch throughout our treatment.
When we went for egg collection, we were met by Dr Rostom before the procedure and had a long general conversation which really made us feel comfortable. All the team were really helpful and attentive and couldn’t do enough for you.

We would definitely recommend this clinic.

Ross & Molly 😊

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing care from day one!

From the start everyone has been so lovely. Very welcoming and the care is simply amazing. There aren't enough words to say how grateful we are to ABC for all of the support and reassurances during what can be quite a stressful process. Would highly recommend

9 July 2025
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi Caroline, thank you for your lovely feedback. We are delighted to have been there to support you on your journey.
Best wishes,
abc ivf

Rated 5 out of 5 stars

The process was smooth from start to…

The process was smooth from start to finish and the staff are very professional. I had success with my IVF through their help and I couldn’t be happier.

11 May 2025
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Thank you for your lovely review and we are delighted to have helped you on your journey.

Rated 5 out of 5 stars

Egg collection process

Egg collection process - Overall it was a very pleasant experience. I was initially anxious as I’ve never had a procedure/surgery before but all the staff we (my husband and I) encountered were so lovely and welcoming. Ladies please fear not, the procedure is very quick and pain free, within 20mins it was all over. I’d like to especially thank the Doctor (Dr R) and the nurses for their care thus far on this journey.
I’d also like to give a SPECIAL shoutout to Tanya, she’s an amazing woman! Excellent at her job, and very compassionate. Thank you ABC ….x

7 February 2025
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Thanks for much for your positive feedback of our clinic in Wimbledon. We are delighted to have been on this journey with you and we are glad your felt supported throughout.
Best wishes,
abc x

Rated 5 out of 5 stars

Great experience

All the staff were friendly, informative and patient. They kept us informed throughout the process and we knew every stage.

27 January 2025
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi Elizabeth,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey.

Wishing you all the best in your next steps,

abc ivf

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, made our dream come true.

14 June 2024
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi Samuel,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

Great clinic, amazing team, would highly recommend

The care I received at Wimbledon far exceeded my expectations. The staff were compassionate, skilled, and went above and beyond. A special thanks to Tanya, who even came down to the theatre to check that everything had gone well. All the staff are genuinely invested in achieving a positive outcome. I was a challenging case, but after having a chat with the surgeon beforehand, I felt reassured that he would achieve the outcome we hoped for — and he did! I would recommend this clinic to my friends and family without hesitation. Coming from a medical background myself, I know that all procedures carry risks that sometimes cannot be avoided, but I can confidently say that at this clinic, they have a brilliant team, and you will be well looked after, just like I was.

18 October 2024
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

The clinic has amazing staff who are…

The clinic has amazing staff who are dedicated, attentive, and professional.
Everyone we dealt with was sensitive and highly experienced.

18 October 2024
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi Ali,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Rated 4 out of 5 stars

Lovely and supportive staff that made…

Lovely and supportive staff that made the process really easy. Nice clinic space. Very enthusiastic and caring Clinical lead Consultant.

30 September 2024
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi Kate,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Rated 1 out of 5 stars

This clinic deserves zero stars because…

This clinic deserves zero stars because my wife had problems the day after the test tube was done. The doctor in the clinic didn't dare to give me any report, shirking responsibility and delaying the time. I have formally reported to the medical committee and sued in court. It is extremely irresponsible.

30 July 2024
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hello Frank,

We're sorry to hear that you have been unhappy with your experience with us. Unfortunately without further information we are unable to locate you in our system to provide an explanation of your treatment outcome or resolve any issues you may have had. We would sincerely like to offer further support in this matter.

Please contact our team at support@abcivf.co.uk


Wishing you all the best,

abc ivf

Rated 5 out of 5 stars

Great care from the whole team

My nurse Tanya has been very lovely and explained everything along the way, she’s overseen the treatment really well. Communication with the rest of the admin team has been timely and very good. At egg collection the medical team were incredibly lovely and caring and did everything to help me as I was quite ropey.

7 August 2024
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi Jenny,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

My journey with abc ivf Wimbledon…

My journey with abc ivf Wimbledon started with a general health check for having a baby in the future! I had Tanya from the very beginning who has just been amazing. Late last year we decided to have the egg retrieval and embryos made! Each member of staff from nurses, doctors, front of house were all amazing, made me feel at ease and were all so familiar with me and partner and very caring! Salina and Rashida also looked after me, every phone call and email answered so promptly and my mind always put at ease! I had my transfer recently which had resulted in a pregnancy and we are just over the moon!
Tanya was always so thorough and always gave the best advice and care but all in all if you want to start your journey, look no further than abc ivf!
Thank you to all the staff from the bottom of my heart x x

26 June 2024
Unprompted review
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hello Carolyn,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

Is been roller coasters journey with a…

Is been roller coasters journey with a lot of tears for us the nurses and doctors are give us a very lovely experience from the start to the end,
I have 2 fails transfers it’s very hard for us to expect it and almost giving up but mrs Lucinda give us advice to try another one and I’m glad she did it and now we have our lovely and beautiful baby girl ever, my advice for the girls are struggling with fertility just never give up keep doing it.. thank you for abc Wimbledon stuff xxx

11 May 2023
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hello,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey. Congratulations on behalf of our team!

We wish you all the best,

Rated 5 out of 5 stars

God used ABCIVF to bless us with a son

By God's amazing grace we have have a son and we couldn't have done it without the support if ABC IVF. Thank you ABC.

23 August 2023
abc ivf - Wimbledon logo

Reply from abc ivf - Wimbledon

Hi,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best,

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