A Beautiful Sign Limited Reviews 

1,124
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 654 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful design and excellent quality, often exceeding expectations. Many people highlight the fast delivery and prompt service, with orders frequently arriving sooner than anticipated. Reviewers also appreciate the responsive communication and helpfulness in resolving issues, including sending replacements for damaged items. However, some customers also noted issues with delivery, reporting that their orders occasionally did not arrive or were lost in transit. A few other people also felt that the product received differed from their expectations, citing discrepancies in color, design, or unexpected installation features like pre-drilled holes.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing delight with the quality... See more

Quality

Reviewers mention positive feedback about quality, often highlighting that products are beautifully made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the super fast and... See more

Order

Customers had positive experiences with order, with many expressing delight and satisfaction with their... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and amazing from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly couldn’t rate these guys enough what a fabulous little shop to deal with! I ordered some photo frames for my grandson fir his mum and dad for Christmas and when they arrived they had been d... See more

Company replied

Rated 5 out of 5 stars

Great communication and very willing to help when I wasn’t sure what font to use! The colour was absolutely perfect and I didn’t think I’d ever match the nursery. The shipping was super fast and the t... See more

Company replied

Rated 5 out of 5 stars

can not recommend this company enough! Nothing is ever to much trouble will change anything until your happy send you previews and messages until happy, communication with this company is 2nd to none!... See more

Company replied

Rated 5 out of 5 stars

I placed an order for five wooden name signs for my kids, nieces, and nephews as part of their Eid gifts. I was a bit worried they wouldn’t arrive in time, but I received a response straight away an... See more

Company replied


Company details

  1. #23 of 25 best companies in Art Handcraft
  2. #151 of 213 best companies in Decoration and Interior Design Store
  3. #271 of 375 best companies in Gift shop
  4. #60 of 69 best companies in Prints and signs store

Written by the company

Since 2013, our team at A Beautiful Sign has been dedicated to creating a unique and heartfelt collection of personalised gifts, lovingly designed and crafted from our workshop in Cheshire. What started as a small creative idea has grown into a thriving family-run business, trusted by thousands of customers across the UK who come to us when they want something thoughtful, meaningful, and completely personal. We now offer a carefully developed range of over 600 beautiful products, each designed to help celebrate life’s most important moments. From birthdays and weddings to christenings, baby showers, anniversaries, or simply a little something “just because,” we’re proud to provide gifts that truly make people smile. Every order is made with care and attention, ensuring that each item is not only of the highest quality but also tailored to reflect the individual receiving it. We believe the little details matter. That’s why we go the extra mile to ensure our products feel as personal as the occasions they’re made for. Whether it’s a custom keepsake, a nursery decoration, or a heartfelt token of appreciation, we make sure it’s something to be treasured for years to come. Because for us, it’s never just a gift – it’s a memory, made personal.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,124)

630 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sadly Items not received

I ordered this product for daughter in law for Mother’s Day, although I had an email to say it had been dispatched, it never arrived. I contacted the company again who agreed to send another one via recorded delivery (at my request) and the second one hasn’t arrived either. A little disappointed as the address the company had for me was correct. I can’t believe I have lost 2 items from them.

8 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Lucy

So sorry to hear this. Your new order was sent out to you on Friday with tracking for you to track your item with Royal Mail. I have popped you an email regarding this.

Kind regards
Macie

Rated 3 out of 5 stars

Great service my granddaughter chose…

Great service my granddaughter chose not to have a color so was a bit disappointed with MDF but that was a error on our part would advise to ask for a swatch if possible

11 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Jan

So sorry to hear you are unhappy. It does state in the product listing description that the material we use is 3mm MDF wood and we also have a photo example of the Unpainted MDF option on the listing also for customers to see what it looks like before ordering.

Kind regards
Macie

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Expensive but worth it as my daughter was thrilled

10 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 😊

Rated 5 out of 5 stars

Lovely items

Lovely items
Fast delivery
Great communication

5 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 😊

Rated 5 out of 5 stars

Lovely Mother’s Day gift to my pregnant…

Lovely Mother’s Day gift to my pregnant daughter - beautiful little book giving her all those important tips that I want her to look at whenever she feels she needs a little mummy help from afar.

4 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Tracy, thank you so much for your feedback and kind words 🥰

Rated 5 out of 5 stars

The item I ordered was perfect for my…

The item I ordered was perfect for my daughter who is expecting. The price and quality are brilliant .Plus it was received quickly

9 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Margie, thank you so much for your feedback and lovely words. Have a lovely weekend 🥰

Rated 5 out of 5 stars

Very happy with the service.

The Star was very well made and came well packaged. I was kept upto date on when the package had left and how long it would be, which was important as it was a Mother's Day gift for my daughter. She was very happy with it.

9 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Roland, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Ease of order

Ease of order, Good communication and quick delivery.

9 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Derek, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Lovely experience with this small…

Lovely experience with this small business 💛
I was quite an awkward customer ordering a name sign for my daughter’s room, but they were so patient and helpful throughout. The sign turned out absolutely beautiful, even better than I expected!

Delivery was really quick too! Would definitely recommend, thank you again 💕

14 March 2026
Unprompted review
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Kirsten, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Unfortunately unsatisfied

Easy and painless when it came to ordering, however im not particularly happy with what I received. Maybe my expectations were to high but when i paid almost £50 for "wooden lettering" i expected it to be wooden and not just a name cut from what id decribe as the material that you pin on to the back of a wardrobe. I also paid the extra to have it coloured in powder blue, again maybe my exptations were to high but I expected the whole lettering to be coloured and not just the face of it, kind of looks silly having the face a nice blue and edges are just the "wood" colour. Unfortunately I wouldn't recomend the product.

3 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Ewan

So sorry to hear you are unhappy with the product received. The sign is cut from MDF wood and only the front of the sign is painted as stated in the product description:

We use only professional standard laserable 3-4mm thick MDF wood which gives each sign a professional quality.

If you choose to have your sign colour finished only the front is painted not the back and sides.

Please pop me an email macie@abeautifulsign.com if you wish to discuss this further 😊

Kind regards
Macie

Rated 5 out of 5 stars

Great product

Ordered for my baby's nursery and the quality is brilliant. The contact was helpful and swift when asking about delivery. Really happy, would order again and recommend to friends

7 March 2026
Unprompted review
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Anthony, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Totally recommend

Absolutely beautiful item… fast delivery too . Great service

8 March 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Georgina, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Amazing customer service

A beautiful sign communicated with me during the whole process helped me design the right sign for me. Unfortunately due to no fault of theres evri lost my package and a beautiful design gave me another.. im over the moon with it its made my stamp on my little house and made it a home..

4 March 2026
Unprompted review
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Zara, thank you so much for your feedback 🥰

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