A Beautiful Sign Limited Reviews 

1,124
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 652 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, high-quality products, often finding items exactly as expected or even better, perfect for gifts and nurseries. Many consumers highlight the exceptional and responsive service, with staff being helpful and quickly resolving issues. People frequently commend the fast and prompt delivery, often receiving items sooner than anticipated, leading to strong recommendations and repeat purchases. However, some customers also noted issues with their orders. A small portion experienced orders not arriving or getting lost in transit, sometimes even after replacements were sent. Others were dissatisfied with products not matching expectations, citing concerns about incorrect colors, visible installation holes, or paint finish quality. A few reviewers also received items damaged upon arrival, though this was often attributed to the delivery process.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the amazing and brilliant quality for the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed of delivery, with... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering, fast delivery,... See more

Service

Customers had positive experiences with service, often describing it as quick, amazing, and excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly couldn’t rate these guys enough what a fabulous little shop to deal with! I ordered some photo frames for my grandson fir his mum and dad for Christmas and when they arrived they had been d... See more

Company replied

Rated 5 out of 5 stars

Great communication and very willing to help when I wasn’t sure what font to use! The colour was absolutely perfect and I didn’t think I’d ever match the nursery. The shipping was super fast and the t... See more

Company replied

Rated 5 out of 5 stars

can not recommend this company enough! Nothing is ever to much trouble will change anything until your happy send you previews and messages until happy, communication with this company is 2nd to none!... See more

Company replied

Rated 5 out of 5 stars

I placed an order for five wooden name signs for my kids, nieces, and nephews as part of their Eid gifts. I was a bit worried they wouldn’t arrive in time, but I received a response straight away an... See more

Company replied


Company details

  1. #23 of 25 best companies in Art Handcraft
  2. #151 of 213 best companies in Decoration and Interior Design Store
  3. #269 of 373 best companies in Gift shop
  4. #58 of 68 best companies in Prints and signs store

Written by the company

Since 2013, our team at A Beautiful Sign has been dedicated to creating a unique and heartfelt collection of personalised gifts, lovingly designed and crafted from our workshop in Cheshire. What started as a small creative idea has grown into a thriving family-run business, trusted by thousands of customers across the UK who come to us when they want something thoughtful, meaningful, and completely personal. We now offer a carefully developed range of over 600 beautiful products, each designed to help celebrate life’s most important moments. From birthdays and weddings to christenings, baby showers, anniversaries, or simply a little something “just because,” we’re proud to provide gifts that truly make people smile. Every order is made with care and attention, ensuring that each item is not only of the highest quality but also tailored to reflect the individual receiving it. We believe the little details matter. That’s why we go the extra mile to ensure our products feel as personal as the occasions they’re made for. Whether it’s a custom keepsake, a nursery decoration, or a heartfelt token of appreciation, we make sure it’s something to be treasured for years to come. Because for us, it’s never just a gift – it’s a memory, made personal.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,124)

630 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor outcome

I have ordered a cake wooden topper Mon 23rd Feb and needed by Saturday 28th Feb. They said to allow 3-5 day for delivery.
There was no option for next day delivery on website so I paid the normal delivery £3.95.
I have contacted them on Instagram to ask next day delivery. They’ve asked me to pay extra £4.95 which I did.
They have sent me an email on 26th Feb saying the product is on its way.
Repeat, I needed by 28th Feb.
They have reassured me that they sent it with DX and gave me the tracking number. Today is Monday 2nd March (birthday is gone now) and product has not arrived.
A beautiful sign has continued ignoring my messages on Instagram asking about the delivery.
No telephone number, no email where to communicate with them
First time using this company and I’m disappointed.
Ended up paying £9 for a delivery that has not arrived.
I would not recommend to anyone.
Not sure who’s fault is, but if is the delivery company, A beautiful sign should use a more reliable delivery.

Nilgun Bari

26 February 2026
Unprompted review
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Nil

I am so sorry to hear you are unhappy. We have responded to your Instagram message with some information we need from you and are currently awaiting a response. We will be reporting this to the courier as your order was fast tracked for you and sent next day signed for delivery to ensure you got it on time. The item was dispatched on Thursday and you were sent a tracking number to track the parcel yourself for Friday delivery. However, sadly we were not made aware it hadn't been delivered that day until the evening as we only received a message from you at 18:18 when we had closed for the weekend.

I am so sorry you are unhappy with the service provided. We have used this courier for over 7 years and very rarely have any issues. We want to get this resolved for you as soon as possible.

Kind regards
Macie

Rated 5 out of 5 stars

Mummy to be star

Loved the mummy to be star it’s for my son’s girlfriend. I’m sure she will love it too 👍

20 February 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Carol, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Beautiful quality

My sign arrived the other day and it is so beautiful. The craftsmanship and detail of the lettering is very neat and well done. I love it and would recommend highly, very happy customer!

19 February 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Nicola, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate. Items easy to order. Son and daughter in law loved the items.

14 February 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Thank you so much for your feedback 🥰

Rated 1 out of 5 stars
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Avril

So sorry to hear this. I have also emailed you and currently awaiting a response.

Kind regards
Macie

Rated 4 out of 5 stars

Bought as a gift for my daughter

Bought as a gift for my daughter. Everything as described and delivered very promptly. I ordered ready to gift on UK Mother's Day and was not expecting it to be delivered within 10 days of ordering, which is was!
A Happy Customer!

19 February 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Thank you so much for your feedback 🥰

Rated 1 out of 5 stars

I still havnt received my order

I still havnt received my order

19 February 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi John

Your order was dispatched on it's dispatch day on Friday 27th February. Please be assured your order is on it's way you. I have also emailed you and currently awaiting a response.

Kind regards
Macie

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