Bell Reviews 

1,796
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing, and remarkably secure packaging on all of their various orders. Consumers also highlight the helpful and knowledgeable customer support team along with the absolute ease of navigating the online purchasing process. However, some people mentioned frustrating issues regarding lack of delivery communication, missing scheduling updates, and unexpected transit delays. A few reviewers additionally noted that heavy pallet deliveries were frequently left right at the roadside without offering any assistance to move the large items inside the house.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Customers report widespread satisfaction regarding product quality, often describing their purchases as... See more

Service

Clients share positive opinions on service, highlighting excellent support from ordering to delivery.... See more

Order

Consumers find order satisfaction to be high, praising the extremely easy website and prompt communication.... See more

Price

Reviewers highlight positive aspects of price, frequently noting that products are much more reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bbq that we were looking for was being sold by Abell at the best price including free delivery. From the initial ordering (which was extremely easy), to delivery was spot on. The delivery compan... See more

Company replied

Rated 5 out of 5 stars

Lovely looking electric stove with realistic flame, sleek and modern design. Low fan noise when heat is on, soon warms the room up. Comes with a remote control to change flame and bed settings and... See more

Rated 5 out of 5 stars

Having ruined a Kadai BBQ I found out you should put clay pebbles in the bottom so Bell was offering these for the best price on the internet. They arrived quickly and were well packaged and we're jus... See more

Rated 5 out of 5 stars

On Wednesday morning I discovered that I needed a new Divide & Conquer cooking rack for my Kamado Joe. With BBQ hosting duties planned for the coming Saturday I found these guys online, called them u... See more



Company details

  1. #167 of 395 best companies in Home Furniture Shop
  2. #57 of 109 best companies in Bathroom Renovator
  3. #32 of 88 best companies in Flooring Shop
  4. #23 of 37 best companies in Barbecue Shop
  5. #20 of 28 best companies in Kitchen Renovator
  6. #7 of 12 best companies in Wood stove shop

Written by the company

Bell are passionate about design and enhancing your home and garden with quality products. We’re working tirelessly on evolving our store as we’re driven at becoming the best interior design showroom in the UK. We partner the finest brands from Mackinosh, Villeroy & Boch, Hansgrohe, Charnwood, Rais, Stovax, Amtico, Kamado Joe, Traeger plus many more, that are equally as passionate about offering you the best style for life.

Bell

Written by the company

The Home LifeStyle Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,796)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

…Efficient

Item wasn't what I expected or ordered but saying that they were very understanding. Returned item they arranged a courier. Very efficient.

6 June 2025
Rated 5 out of 5 stars

Bbq heaven

Great friendly service from Scott in the bbq section. He was incredibly helpful and the range of products there is also definitely worth visiting.

6 May 2025
Rated 5 out of 5 stars

Fantastic Customer Service!

Fantastic Customer Service!

I ordered a Pit Boss 850 Navigator pellet bbq along with a side smoker and some consumables.

Ordered online, spoke to Paul at A Bell the following morning and arranged a convenient delivery day.

Delivered on the agreed day! (Quick delivery! Only waiting a couple of working days!)

Unfortunately the Side Smoker had a large dent in the door panel, rang A Bell and spoke to Paul. The broken side smoker was collected the next day and a replacement delivered!

This is a fantastic Customer Service! Special thanks to Paul who just sorted it out - A reminder of how Customer Service used to be 25 years ago! Thanks Paul!

13 May 2025
Unprompted review

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