Abels Moving Services Reviews 

668
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and going above and beyond to ensure a smooth and stress-free experience. People frequently highlight the excellent service, noting the careful handling of belongings, efficient packing, and seamless execution of moves from start to finish. The user experience is often described as outstanding, with many appreciating the clear communication, helpful coordination, and overall ease of the process. Reviewers also commend the delivery service for its promptness and the team's careful attention when bringing items into new homes. The overall quality of service is consistently reported as exceptional, with many consumers recommending the company for its reliability and professionalism.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers had positive experiences with service, often describing the entire process as flawless,... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting the professionalism and helpfulness... See more

User experience

Users describe positive interactions with the overall experience, highlighting a smooth and easy transition... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the careful packing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly staff, polite and courteous. Nothing is too much trouble. Were able to get us out of trouble after another removal company let us down at short notice. Very appreciative of our efforts... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Looked after from start to finish, excellent service, nothing too much trouble - ever so friendly and went above and beyond. Looked after our belongings and took great care around both prop... See more

Company replied

Rated 5 out of 5 stars

From start to finish Abels were great, our communication with the team at Head office via Marie - going through the survey process and later with Sue was incredibly clear and easy. The move itse... See more

Company replied

Rated 5 out of 5 stars

The team who moved us were all top class; courteous, helpful and hard-working. They really listened to what we wanted and were prepared to turn their hands to any task. They were mindful of the custom... See more

Company replied


Company details

  1. #14 of 40 best companies in Removals company
  2. #5 of 16 best companies in Freight Forwarding Service
  3. #13 of 38 best companies in Removals Service
  4. #12 of 28 best companies in Delivery Company
  5. #24 of 57 best companies in Storage facility

About Abels Moving Services

Written by the company

At Abels, we offer full home removals and storage services in the UK, including the Scottish islands, the Isle of Man and the Channel Islands. Our UK removals services are tailored to suit your needs, wherever you decide to move.

Our 70 years of experience and our full list of credentials place us as a trusted removals company in the UK. Our team of dedicated removals experts ensure that your belongings are moved with utmost care and precision so that your move can be as stress-free as possible. Learn more about our selection of services for moves within the UK.

Our full range of services includes:

  • Packing and unpacking services - We will pack your belongings, using only the best quality materials.
  • Collections of valuable items - Our teams are fully trained in all kinds of moves. We will safely move your paintings, wine and fine art.
  • Personal assistant services - We have expert assistants that will help with your move.
  • Move management - We will manage your entire move in the UK, from start to finish.
  • Handyman services - We can organise an electrician, a plumber, someone to put up some shelves, and even an IT specialist to install your PC.

Our removals services include:

  • Home moving services - Moving from residence-to-residence
  • Office moving services - Moving or relocating offices
  • Commercial moving services - Other commercial moving services including business relocation, document and other storage, FF&E and retail services

All our removals services are tailored to meet your specific removals needs, wherever you decide to move to in the UK. This includes your own Customer Services Manager, detailed move planning, and the same highly qualified and security-cleared crew throughout your move.


Contact info

4.8

Excellent

TrustScore 5 out of 5

668 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(668)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abels made moving day so easy!

Abels truly made the stress of moving day so much easier. Prompt, friendly, professional and worked like Trojans to get the job done.
It was worth every cup of tea we made and all of the snacks we provided, they were great. Thank you Abels.

20 February 2026
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your kind words, we are so pleased your moving day was as stress free as possible.

We wish you many happy years in your new home and will pass these comments onto the team

Kind Regards, Neil Pertoldi

Rated 5 out of 5 stars

Smooth and easy transition,

Smooth and easy transition,
We were looking for last minute removals and storage. Abels were able to move fast and make arrangements quickly without a fuss.
The packing team were professional and helpful.

19 February 2026
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Reply from Abels Moving Services

Thank you for this review, we are pleased we were able to assist you at such short notice.
Kind Regards, Neil Pertoldi

Rated 4 out of 5 stars

This was a complicated move

This was a complicated move, spamming two years, with destinations in the Caribbean, Florida, Massachusetts in California. Jayne Eastick wasn’t excellent coordinator and communicator throughout the process. You lost one star because one of the antiquities that you packed was badly broken in pieces. Also, because of the length of time there was some difficulty in communicating between Jayne and the storage people.

18 February 2026
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Reply from Abels Moving Services

Thank you for your feedback. We appreciate you taking the time to share your experience, especially given the complexity and length of your move across multiple locations.
We value your trust and the opportunity to have assisted with such a significant move.
Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

Our second international home move… 5 stars again!

Our second international home move dealt with expertly (again) by Jayne and the entire Abels team. Cannot recommend more highly! They do an an incredible job throughout every stage of the journey.

13 February 2026
Unprompted review
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Reply from Abels Moving Services

Thank you for your continued trust in us. We're glad to hear that everything went well and that our team were able to assist you throughout the process. We truly value your feedback and will pass on your comments to our team.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

International removal.

The collection team arrived on time. All items to be moved were securely wrapped. They were very courteous
The same with the delivery team. They were very helpful and took as much cardboard and wrapping that was available. They were very careful when bringing the furniture in.
I was recommended your company and I will do the same if the occasion arises.

12 February 2026
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Reply from Abels Moving Services

We appreciate your kind words. We are pleased to hear you were happy with our service and our team.

Thank you for your review & recommendation

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Excellent

Excellent, efficient service carried out by competent and friendly people, who went out of their way to be helpful.

9 February 2026
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Reply from Abels Moving Services

Thank you for your review, we are so pleased you are happy with our service

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Polite and helpful

22 January 2026
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Reply from Abels Moving Services

Thank you for your review. We are pleased to hear you found our staff so polite and helpful. We will pass on your kind comments to the team.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Ready. Willing. Abels!

Abels moved us to New York City 11 years ago, and moved us back again to te UK 2 months ago. Every step of every part of each process was efficient, reassuring, stress-lowering, friendly and successful. Communication was always clear and timely. Systems are manageable - the paperwork and the payment etc. Prices are very competitive. The Abels moving people are extremely careful, respectful, professional and efficient. I will recommend Abels to anyone wanting to move in a way that is cooperative, client-centered and as easy as these things can be.

20 January 2026
Unprompted review
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Reply from Abels Moving Services

Thank you so much for your review. Your generous words mean a lot to us. We’re thrilled our staff could provide the support and service we always aim to deliver.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Business/Office move

Great communication from start to finish. Hard working and excellent team work from friendly movers who were efficient and hard working. The move couldn't have gone any better and we were done in a working day.

15 December 2025
Unprompted review
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Reply from Abels Moving Services

Thank you for your review. We are so pleased to hear how happy you are with our service, we know our team will appreciate your lovely comments.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

First time moving in 47 years.

Having not moved house for 47 years we did not know what to expect. However we need not have worried about anything. Great communication all along the way before and on the day too. The team who came to transport our belongings made us feel at ease from the moment they arrived. So professional and friendly it all went without a hitch. Highly recommended on all counts.

9 December 2025
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Reply from Abels Moving Services

Thank you so much for your review and recommendation it is really appreciated.

We are so pleased to read that our staffs care and attention helped put you at ease every step of the way.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

What a fabulous team we had …

What a fabulous team we had …. They were absolutely first class and I would it hesitate too recommend them to anyone

Well done.

8 December 2025
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Reply from Abels Moving Services

Thank you for your review & recommendation. We're so pleased to read that you felt we provided a first class service, we know our team will be happy to hear how happy you are with their work.

Kind regards,

Neil Pertoldi

Rated 1 out of 5 stars

Dreadful and stressful experience

My mother 80 year old mum used them as part of Anglo French removers as they are called which is part of Abel’s - not only did Leanne fail to help my mother with any of the forms ( which I laterally found out that they should have done) Leanne was also aggressive and bullying towards her which left her in tears. I did complain to the company and they accepted that this is not how they operate - the quote also rose from 6 to 12 k as the final bill. To add insult to injury they broke my outdoor glass table extending table which cost 700 pounds new. However their crappy insurance only covers 40 pounds per item. We were never advised of this poor level of cover or the additions which I suppose would have been another hefty premium. Not that we got the choice . shame on you Abel’s you have been absolutely dreadful/ I would advise taking a video and asking them to attend the house for a valuation - which is What we asked of them but they refused. We went with this company because of the reviews but the strength of a company is looking at making things right when they go wrong which this company failed to spectacularly….

28 November 2025
Unprompted review
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Reply from Abels Moving Services

Dear Seb,

I am sorry to hear of the challenges you have experienced.

I will send your comments to Anglo French Removals and ask that they make contact with you directly.

Kind Regards
Neil

Rated 5 out of 5 stars

Brilliant experience from start to…

Brilliant experience from start to finish! Paul gave us our initial quote and liaised regularly prior to the move date and the 3 lads who did the actual move were excellent - not one bad word to say about them! They went above and beyond to get the move done as seamlessly as possible!

25 November 2025
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your review. We are so pleased to hear how happy you are with the whole move from start to finish.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Highly recommend.

A very big ‘thank you’ to Molly and the team who showed up promptly this morning and couldn’t have been more helpful and reliable.
Very much appreciate your very swift support at short notice.
Highly recommend.

24 November 2025
Unprompted review
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your review. We know our team will be happy to read your lovely comments.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Highly recommend Abel’s

Highly recommend Abel’s, from start to finish the service was outstanding. The whole team were professional, friendly, knowledgeable and very helpful towards my elderly Father. Would only use them going forward.

11 November 2025
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your kind words. We are really pleased to hear you were happy with our service and our team.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Great experience with Abel’s

Great experience with Abel’s. Phil and his team were thoroughly professional, kind and considerate. Nothing was too much trouble. Even when I couldn’t decide on the placement of sofas! I would absolutely recommend Abel’s and will definitely be using them in the future for future moves.

20 November 2025
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your review & also your recommendation, it is appreciated.

We are so pleased to hear you were happy with our team, we know they will be pleased to read your kind words. We look forward to assisting you again in the future and we wish you well in your new home.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Absolutely miraculous

Absolutely miraculous

A fantastic team of, what I can only refer to as ‘packing ninja’s arrived and turned what is usually a most stressful situation into a smooth well oiled relocation machine, powered purely by hobnobs and tea! The unpacking service was by far the best thing we have ever booked! A truly professional service from start to finish. I cannot thank them enough!

19 November 2025
Abels Moving Services logo

Reply from Abels Moving Services

Thank you so much for your wonderful review. We are so pleased to hear you are happy with the service we provided. We know the whole team involved in your move will be pleased to read your review.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Excellent service

Friendly staff, polite and courteous. Nothing is too much trouble. Were able to get us out of trouble after another removal company let us down at short notice.
Very appreciative of our efforts to pack and group things together so loading the lorry was easier.
Packed up furniture and a delicate grandfather clock carefully. Moved furniture and boxes all over the house and checked if anything needed to be moved to a final place prior to finishing.
Would recommend for an A+ level of service.

30 October 2025
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your review and kind words. We're delighted we could step in at short notice and provide the high standard of service our customers can always rely on.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Men were efficient and friendly and quick. Can't fault them Five stars all the way.

3 November 2025
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your review, we are pleased you were happy with the service we provided.

Kind regards,

Neil Pertoldi

Rated 5 out of 5 stars

Part load furniture removal from UK to Switzerland.

This was the third time I’ve used Abels Moving Services over a 30 year period and I’ve been very impressed with the quality of their service each time. This time was a part-load of 8 pieces of furniture together with some glass and china. Every item was completely wrapped for safe-keeping on the journey.
As a part-load, delivery was at the company’s convenience, but this meant only a few weeks delay.
The delivery crew were proficient, professional and very pleasant. They unwrapped all the furniture and took away the paper.
All contact with the back office was also smooth and efficient from offer through to completion.

29 October 2025
Abels Moving Services logo

Reply from Abels Moving Services

Thank you so much for your continued trust over the years. We're delighted to hear everything went smoothly once again and that our team delivered the high standard of service you've come to know us for. Your loyalty is truly appreciated.

Kind regards,

Neil Pertoldi

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