abilitysystems.co.uk Reviews 4

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

Charging issues

Second time now they have help me resolve a charging issue with my Son's Phone - Easy when you know how but great service!

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Laptop Repair stopped touch screen working - and they haven't fixed this for me

I took my laptop to Ability when it suffered some kind of access denied attack. The staff in the shop were friendly and upbeat and the access issue was resolved for £60. However, while fixing: files weren't secured & I lost many irreplaceable photos; Windows 10 was installed without asking me so I lost 'Word' (which you'll know is very expensive to replace now). Worst of all, the wonderful touch screen facility had been somehow disabled and hasn't worked since, although it should surely have been checked at the end of the repair process. I've tried every hack I know to no avail - and have contacted Ability about fixing this for me, but they haven't replied AT ALL. I understand that things might be missed during busy days, but Ability should surely just say 'sorry, we messed up' and make this right, shouldn't they? Now I'm going to have to pay another repair shop to fix a problem they created, which I feel very, very upset about.

20 July 2021
Unprompted review

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