Great offers and prices for a large variety of products. I also love the filters, it's so easy to find the right garments by very specific details such as length, necklines, patterns, etc. Easy to ord... See more
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ABOUT YOU îți oferă o experiență personalizată de fashion. Comandă acum cu retur gratuit și 100 de zile drept de retur! Bucură-te de peste 1500 de branduri, multe pentru prima oară în România. Și peste 250.000 de produse din colecții noi.
Contact info
Domstraße 10, 20095, Hamburg, Germany
- serviciu.clienti@aboutyou.ro
- www.aboutyou.ro
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Delivery was very good
Is perfect but sometimes the number are…
Is perfect but sometimes the number are not right for me 😕
I’ve been ordering from ABOUT YOU for a…
I’ve been ordering from ABOUT YOU for a while now, and they have quickly become one of my go-to online fashion stores. The platform’s brand selection is impressive, ranging from premium premium labels to everyday casual wear, and the sizing advisor tool is surprisingly accurate at predicting the right fit across different manufacturers.
The app is incredibly easy to navigate with sharp filtering options that let you sort by very specific garment details, which saves a lot of time. Delivery has always been quick (usually arriving well within 4–5 days via local courier), and the items arrive securely packaged and in perfect condition. When I’ve had to process a return, the paperwork was straightforward and the refund was handled within a reasonable window. Overall, a highly reliable and modern shopping experience.
The products that I ordered was exactly…
The products that I ordered was exactly as I expected ,and arrived in time.
Ordering is super easy
Ordering is super easy, but the delivery took longer than mentioned in the app. However, I’m sure it was a crowded period for the carrier.
Great experience
Highly recommend
Extremely pleasant experience browsing throughout the App. Easy to place an order. Swift check out and delivery. Quality products
Easy to order and quality brands
Big variety of great quality clothing brands that fits my style. Most of them not present in mall's in my country.
I find it easy to make a good choice of the size I order, especially when you see a model wearing the product and it says the height of the model and what size it wears. I'm also happy that, lately, About You delivers at pick-up points so I can pick-up my order when I have the time to.
I love ABOUT YOU and I like that they…
I love ABOUT YOU and I like that they are efficient, they do their job, orders arrive quickly, the discounts are wonderful, the quality is perfect, I am deeply satisfied and I recommend ABOUT YOU
I recently ordered a pair of sneakers
I recently ordered a pair of sneakers, when they arrived I tried them on and unfortunately they were too big for me, so I chose to return them, I have never found a 3-click return before when I returned something, and a big plus, the package box has a special strong adhesive if you want to return it and you don't have a box available (congratulations to the person and the team for such an idea). I left the package, the courier picked it up and in 5 days they transferred my money. I highly recommend it and with confidence!
I would not recommend this company.
My experience with About You has become extremely disappointing, despite being a loyal customer who consistently placed high-value orders, often exceeding €100–200 each time. The company has earned a substantial amount of money from my purchases, yet in return I received products that frequently did not justify their price at all.
The quality of some items is extremely poor: thin synthetic fabrics, cheap-looking materials, and low-quality finishing. On top of that, sizing is completely inconsistent. You order the same size across similar products and receive items with major differences in fit and measurements. It becomes impossible to trust that what you order will actually correspond to reality, making returns inevitable.
The most frustrating aspect is that, after benefiting from numerous expensive orders and long-term customer loyalty, they choose to treat customers as a problem when returns occur — even though those returns are often caused by their own lack of sizing standardization and questionable product quality.
Instead of taking responsibility for these obvious issues regarding sizing and quality control, they prefer to rely on generic statements about “economically unviable customer relationships.” This approach shows a serious lack of respect toward loyal customers who have continuously supported the platform through repeated and significant purchases.
In my opinion, both the customer service and the overall customer treatment have significantly deteriorated. I would not recommend this company.
Beste services and good quality
Good prices
The product was as expected, good quality, nice color and fast delivery.
Quite fast
Quite fast considering it came from outside my country.
I bought a hoodie for my boyfriend and its quality is really good along with the price
Great product
Great product, fast delivery and good quality as well, rare to find these days!
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