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Rated 1 out of 5 stars

I had good experience using Abriggs before they were bought out by CIBT. The service was great then. Now, the service is all time worst. I submitted my China Visa application almost 1.5 months. I... See more

Rated 1 out of 5 stars

I used A. Briggs for years and had good experiences with them. Then they got purchased by CIBT and they are now dreadful. Tons of hidden fees, poor customer communications, and deep incompetence. I am... See more

Rated 1 out of 5 stars

This company was recommended to do a legalization of foreign documents. I did the online form and paid the initial fee because nobody will talk to you unless you do. I was told someone would contact m... See more

Rated 1 out of 5 stars

What A Briggs used to get completed in less than 3 days takes CIBT a minimum of 5 days and at a higher cost! I have used A Briggs for nearly 2 years. Now that A Briggs has been bought out by... See more

Company details

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Information provided by various external sources

Need an Expedited Passport or Visa? A Briggs Passport and Visa service is fast, quick, and reliable - contact your local A Briggs office


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Bad

TrustScore 1 out of 5

338 reviews

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Rated 5 out of 5 stars

The fastest, most complete passport and visa service I have EVER used.

I have used ABriggs many times over the last few years. Everyone I have worked with has treated my visa or passport issue as their priority. I have worked many times with Maggie L. and she is amazing. We travel internationally frequently, sometimes on short notice, and ABriggs has always gotten our visas in time. Honestly, I wouldn't use another company.

12 March 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Rapid turnaround. Wonderful template for VISA application. Extremely efficient process

12 March 2014
Unprompted review
Rated 2 out of 5 stars

DISASTER

We have obtained visas for nine countries and traveled to 66 countries, we have never had such an awful experience, both with the Indian government process and with A Briggs.
After many frustrating unsuccessful experiences trying to use the website to apply, we finally had to travel to San Francisco -- the nearest A Briggs office -- to apply in person. We made an advance appointment for the visit through the NYC office, but when we arrived in San Francisco no one was in the office. After waiting over an hour for someone to show up we called the NYC office to complain. Shortly someone appeared in the SF office and we finished the application.

12 March 2014
Unprompted review
Rated 5 out of 5 stars

Simply amazing!!!

I really appreciate how easy and efficient this was. The whole process was simple to understand and I didn't fee as if I needed to go through different hoops to understand the process. It was direct and to the point with no reason for questions.

11 March 2014
Unprompted review
Rated 5 out of 5 stars

Fast and easy.

This was the first time we needed a visa to travel and we had a very small window to accomplish that. They made it very easy and fast. I would definitely use them again next time we travel.

11 March 2014
Unprompted review
Rated 5 out of 5 stars

Professional, fast, and reliable.

I've used this service three years in a row now, and will continue to do so. Their staff is experienced and professional and they know exactly what they're doing. They are always up-to-date on the latest requirements and regulations so you never have to worry about anything. From my experience, they are fast and reliable and if there's a problem they contact you immediately so that they can get the job done for you ASAP.

10 March 2014
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgable

We had to get visas for China and they were a great help. If I needed visas for anywhere for a trip, I would use them without hesitation.

8 March 2014
Unprompted review
Rated 5 out of 5 stars

Visa for Dummies

Abriggs was gracious and helpful as I made mistakes and bumbled my way through the process.

7 March 2014
Unprompted review
Rated 4 out of 5 stars

Easy to work with

They were very patient with all of my questions, including the ones over the weekend and when my plans have changed they have refunded my money without any problems.

Some of the Customer Service reps were not fully knowledgeable in details of applying for Chinese Business visa. In fairness, these are difficult questions to answer...

7 March 2014
Unprompted review
Rated 5 out of 5 stars

Troublefree and prompt service for what can be a very confusing process

I used Briggs to obtain a visa needed for a trip to Saudi Arabia. I was worried that the planning of the trip was delayed and there might not be enough time. I talked to a representative who assured me that the process was quick enough. I did not have the needed information until just over two weeks before departure. However, once I got everything together and sent off, it went quickly and without any hitches. It was very reassuring

7 March 2014
Unprompted review

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