Absolutebeds.co.uk Reviews 

137
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Honestly.. I was absolutely thrilled with this company… from buying to having it delivered was absolutely perfect… and the price was half price to the other bed shops 👏👏👏👏

Rated 5 out of 5 stars

The team at Absolutebeds offered us expert and patient advice. We ordered a bed, mattress and 2 wardrobes, which were delivered in a timely and swiftly manner. We purchased all items at a competitive... See more

Rated 5 out of 5 stars

Looked and found what I wanted on their website.Price seemed too cheap and rang to check mattress was new and not a second(reject). Manager assured me product was brand new and in all probability w... See more

Rated 5 out of 5 stars

Fantastic service - the proprietor (a charming man called Meyer Wahnich) really knows his stuff when it comes to furniture, especially the quality mattress we were looking for... A very trustworthy te... See more

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4.9

Excellent

TrustScore 5 out of 5

137 reviews

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4.9

All reviews

(137)

1 review in the last 12 months

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Rated 5 out of 5 stars

Absolute perfect service

Very friendly customer service. My order included a boxspring bed and delivery to Germany. No problem what so ever. Bed arrived on time and in very good condition. On top of that I saved a lot of money. I recommend absolutebeds to everyone, especially to customers abroad, who are looking for a different kind of bed for a good price.

19 September 2011
Unprompted review
Rated 2 out of 5 stars

poor service after sale

I purchased a chest of drawers via ebay, and once the transaction was completed, delivery seemed to be low priority, had to chase several times on one occasion was told the drawers had been dispatched on the wednesday and would be with me early the following week, when this didnt happen i called again to be told the salesman i was dealing with was on holiday and the drawers were not dispatched until the friday and may be with me later in the week or the following week, at this point i found out the delivery company and drove down to collect the drawers myself from their depot 2 hrs away. Very poor service would not use this firm again.

17 September 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service and product quality

The team at Absolutebeds offered us expert and patient advice. We ordered a bed, mattress and 2 wardrobes, which were delivered in a timely and swiftly manner. We purchased all items at a competitive price. Our guests regularly comment on how good our new furniture looks!

13 September 2011
Unprompted review
Rated 5 out of 5 stars

First class service!

From the first contact to the delivery they were excellent. The manager was prepared to move any of the mattresses to any of the bases, so that we could replicate our set up at home, as we were only buying a mattress.

In addition they were the cheapest retailer, online or on the high street.

30 August 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service. Highly recommended.

We purchased all of our bedroom furniture from Absolute Beds and we cannot fault the price or the quality - let alone the service!

We are extremely happy with the high standards set by the team at Absolute Beds and look forward to shopping there in the future.

15 August 2011
Unprompted review
Rated 5 out of 5 stars

Anytime again!

we ordered the bed to be delivered to Germany. From the first contact to the smooth ordering process and the fast delivery it was a pleasant experience. I only can recommend Absolute Beds!

24 July 2011
Unprompted review
Rated 4 out of 5 stars

Very pleased, following delivery delay!

Following a delay in delivery I received two phone calls from Absolute Beds and their delivery company apologising for the delay and promising a prompt delivery the next week.

This was received on the delivery day and we were completely satisfied with with our purchase.

19 July 2011
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

After much research we bought a Jensen bed ( best bed we've ever slept in) from Absolute Beds, they gave us the best price by far, they had fantastic product knowledge and the customer service was second to none. We had a problem with the instillation of the bed, but between Meyer at Absolute Bed and Jensen (the bed company) It was resolved to our satisfaction in a fast and efficient manner. I would highly recommend both these companies for their customer service, it a shame more companies can't be like this. I wouldn't buy a bed from anywhere else.

16 July 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I was very impressed with the service I received from this company. I was able to discuss the order initially with soemone who had originally worked at the company where we had bought our bed. He gave me details of the options available for a replacement mattress and oversaw the process of ordering and delivery. The logistics company contacted me within the agreed timeframe and two very helpful men delivered the mattress and carried it upstairs for me. I would definitely recommend this company to anyone wanting a professional, reliable service.

12 July 2011
Unprompted review
Rated 2 out of 5 stars

BELOW EXPECTATION

I bought 3 beds and 4 mattresses. The veneer bed is always making noise, and all the mattresses have collapsed before the end of the 1st year of use. The spring in one has come out. I thought I would get value for my money but that was not the case.

6 July 2011
Unprompted review
Absolutebeds.co.uk logo

Reply from Absolutebeds.co.uk

Thank you for taking your valuable time to give us your surprising feedback. We are sorry to hear so late that goods supplied by us are “below expectation”. This is new to us as at no stage you have contacted us for any complaints. To best of our knowledge and records all the transaction went very smooth with your satisfaction. May we remind you that your order was delivered on 30th July, 2009. Goods were exported to Nigeria. The mattresses purchased are in open coil spring from a very reputable company, who we are sure would have changed your mattress if any defects were brought to their attention. No matter the cost of the mattress (£200 approx) and the one year guaranty has been now passed.

Given an opportunity we would have shown you how our after sales service is so well performing. We have not been in charge of the assembly of the beds and cannot be responsible. The veneer bed is an ex display model and very firm and stable in our showroom and you did inspect it well before purchase. We are again surprise of your late comment and absence of reaction.

Even after almost 3 years of purchase, if any goods have a manufacturing fault we are happy to assist you, the best we can.

Rated 5 out of 5 stars

great service

The bed arrived on the day alloted, very pleased with the quality and service. 1 small plastic end piece had broken and we were sent 1 to replace by return of post.

Any dealings by e mail or telephone were all handled very efficiently.

Would definitely recommend to others.

6 July 2011
Unprompted review

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