Absolute Collagen Reviews 

4,243
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 659 reviews, reviewers had a great experience with this company. Customers frequently praise the products, noting significant improvements in skin texture, glow, and elasticity, alongside stronger nails and healthier hair. People find the products easy to use, often enjoying the taste and convenience of mixing them into drinks. The quality is consistently highlighted as effective and outstanding, with consumers also appreciating reliable and prompt delivery. However, some customers noted difficulties with subscription management and customer service, including issues with cancellations or non-delivery. A few reviewers also experienced skin irritation from certain products or found some supplement tastes unpleasant.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising its effectiveness for hair,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as outstanding and of very... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing significant frustration over the... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the prompt,... See more

Delivery service

People report positive experiences with delivery service, highlighting its reliability and promptness, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more

Company replied

Rated 4 out of 5 stars

The liquid collection is great, taste is nice. Face creams are fantastic, i use the serum, eye cream and face cream, and night cream , really noticeable difference in my skin . Neck and dec cream i ha... See more

Company replied

Rated 4 out of 5 stars

There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more

Company replied

Rated 4 out of 5 stars

took a long time to see results. my skin (face) not much difference, but my nails a great improvement. good and reliable delivery. i still find it quite expensive!

Company replied


Company details

  1. #220 of 252 best companies in Health and beauty shop
  2. #188 of 220 best companies in Beauty product supplier
  3. #80 of 91 best companies in Beauty supply store
  4. #108 of 129 best companies in Cosmetics shop
  5. #94 of 108 best companies in Hair product shop
  6. #240 of 277 best companies in Vitamin & Supplements Shop

Written by the company

The UK's original collagen experts  bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.


Contact info

4.1

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(4,243)

576 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have been taking the collagen…

Have been taking the collagen supplements and I noticed the firmness of my skin and youthful glow.

23 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that our collagen supplements are contributing to your skin's firmness and youthful glow. Thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

Impossible to cancel subscription

I emailed twice to cancel the subscription and I quote from the reply
“They’ll be in touch soon to help resolve this for you and make sure there are no further unauthorized charges.”
The order was not stopped and money was still taken from my account.

24 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi *CUSTOMER*, thank you for taking the time to leave us a review. We’re really sorry to hear you’ve not had the best experience with us.

We ask our customers to get in touch if they wish to cancel as we love speaking to our Absoluters and really appreciate the feedback, if we can help in anyway we always want to but I'll be sure to pass your comments onto our team.

I've requested a member of our team reach out to you today to confirm that your subscription and most recent order have been cancelled.

Rated 5 out of 5 stars

I’m kept up to date with my order it…

I’m kept up to date with my order it arrived when it’s supposed to arrive. I do prefer the lemon it’s ok to take daily

28 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you were kept informed about your order and that it arrived on time. We appreciate you sharing your preference for the lemon flavor!

Rated 2 out of 5 stars

Difficult to cancel

Difficult to cancel you have to physically ring up . Disgusting taste

1 May 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Heidi, thank you for taking the time to leave us a review. We’re really sorry to hear you’ve not had the best experience with us.

We ask our customers to get in touch if they wish to cancel as we love speaking to our Absoluters and really appreciate the feedback, if we can help in anyway we always want to but I'll be sure to pass your comments onto our team.

I'll have a member of the team reach out to you to make sure your subscription has been cancelled.

Rated 5 out of 5 stars

I have been using Absolute Collagen for…

I have been using Absolute Collagen for about 10 weeks now. I started off using their neck cream which I love but wanted to try help my skin a bit more so thought id try the liquid pouches. I have noticed a real difference in my skin, its almost like I cant really pinpoint what is different I just look fresher and my skin seems more full and plump.
The liquid sachets are fab, so easy to use wherever and I like the taste too. The first time I had one I thought I might not get used to it but actually, its nice. Looking forward to trying more of their products

23 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you've noticed positive changes in your skin's appearance after using our liquid pouches! It's great to know you find them easy to use and enjoy the taste. We appreciate you sharing your experience and look forward to your continued journey with our products.

Rated 5 out of 5 stars

Fantastic product

Fantastic product, prompt delivery
Amazing

30 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you had a fantastic experience with our product and delivery service. Thank you for your amazing feedback!

Rated 5 out of 5 stars

Reliable service

Reliable service, good quality.

22 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're glad you value our reliable service and quality. Thank you for your positive feedback; it means a lot to us.

Rated 3 out of 5 stars

Can’t give a faire review as yet…,,,

I am only just finishing my first delivery. So difficult to rate something that soon that to be honest has caused no changes to skin, hair or nails so far. Time will tell! I don’t want to give a bad rating but I certainly don’t want to say it’s amazing when I don’t know if it is or not. Ask me again in a couple of months

28 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We appreciate you taking the time to share your initial thoughts. We know it can be difficult to assess results so early. We value your honest feedback and encourage you to share updates later. We look forward to hearing about your continued experience.

Rated 4 out of 5 stars

Ive yet to see the results as not been…

Ive yet to see the results as not been taking long 8 weeks so will review stars after 12 weeks

29 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We appreciate your feedback and patience. We're looking forward to hearing about your results after the full 12 weeks. Thanks for your time!

Rated 5 out of 5 stars

Great product and starting to see and…

Great product and starting to see and feel some results after just 4 weeks. Easy subscription and can pause or stop easily if needed. Great delivery and love the free products for loyalty

19 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're so glad you're starting to see and feel results! It's great to hear that you appreciate the easy subscription, delivery, and loyalty products. Thank you for your feedback!

Rated 5 out of 5 stars

The absolute best collagen product

The absolute best collagen product. Their customer service is truly second to none

12 November 2025
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you find our collagen product the absolute best! We appreciate your kind words regarding our customer service.

Rated 3 out of 5 stars

I like the product the service is very…

I like the product the service is very efficient and seamless the price is expensive which may put me off for f l had to cut back this would be the first to go

27 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We appreciate your feedback and are glad the service was efficient. We acknowledge your concern about the price and how it might affect future decisions.

Rated 3 out of 5 stars

Early days

Early days maybe ,been taking the powder for about 8weeks can't say I see any improvement in skin or hair I will give it a little longer and hope for better things .maybe expecting too much for over 70s

20 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We appreciate your feedback and time. Results can vary, and we're sorry you haven't seen the improvements you hoped for in your skin or hair. We value your patience as you continue using the product.

Rated 5 out of 5 stars

The products are amazing

The product is amazing. A great investment for one self. Subscription is each to set up, delivery is always well packaged and on time. Support should you require is excellent customer service, just a first class company with a multitude of products of excellent standards. Very Happy customer.

26 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you find our product amazing and a worthwhile investment! We appreciate your positive feedback regarding the easy subscription setup, reliable delivery, and excellent customer support. It's great to know you're a very happy customer!

Rated 5 out of 5 stars

Absolute Collagens neck cream is the…

Absolute Collagens neck cream is the best! Even better than Trinny’s.

Great products.

I love the powder supplement, much nicer than the gel. However, I do prefer the old style packaging of the powders as they could go through your letterbox, the new boxes can’t so subscriptions need to be put on hold if away when renewal occurs.

19 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you find our neck cream to be the best and that you love our powder supplement! We appreciate your feedback regarding the packaging change and the inconvenience it may cause. We'll certainly consider this.

Rated 3 out of 5 stars

Good, but needs attention

This company's product is good, but not without flaws. The first and really important thing to note is there are many reviews and rankings on the "best" collagen of this year and the last which plainly state the pages are sponsored by AC, and AC is of course at the top of the list. This shouldn't be necessary for a product that speaks for itself and it was a little off putting, but I tried it due to the 40% off special offer.

I bought the tinned 28 day supply of collagen powder. It actually didn't last 28 days using the provided scoop, so that needs addressing. It smelled more fishy as the weeks went on, and some days I could taste fish in my mouth or on my breath after consumption. AC boast their product has zero fishiness, which just wasn't true in my experience. When marine collagen does taste or smell, this is symptomatic of either a poor product, or poor manufacturing. Personally, I think it was a manufacturing issue, because even without using this for a full 28 days (because it ran out) my skin already looks noticeably different. It's brighter, lines are drastically reduced and it looks all round smoother, so the issue here really does not lie with the product itself.

I will be moving on to another brand due to the shortfall in a 28 day supply + fishy smell, and because there are brands with a higher dose of collagen in each serving, but I can't fault the results.

26 April 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Stacey,

Thank you for your feedback. We're sorry to hear of the experiences you've advised.

I've sent a request for some additional information, as we would love to look into this further for you.

In the meantime, if you need any support please reach out to our Customer Service Team via care@absolutecollagen.com, and we'll be more than happy to support!

Rated 5 out of 5 stars

I'm really liking this product

I'm really liking this product! I think it's contributing to the way I'm feeling about myself, and in turn making me feel so much better....5 stars 👍

21 April 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're so glad to hear that our product is contributing to your positive self-perception and overall well-being! Thank you for sharing your wonderful experience with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look