ABSOLUTELY SPOTLESS LIMITED Reviews 6

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.5

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As an independent estate agent

As an independent estate agent, finding reliable partners is crucial — and Absolutely Spotless have been nothing short of fantastic!

After being introduced to them, we’ve used Alex and his team several times for end of tenancy cleans, and each time they’ve completely exceeded expectations. Their attention to detail, professionalism, and consistent results are second to none.

We’ve been so impressed that we’ve already recommended them to other estate agents, all of whom have been just as happy.

If you’re looking for a trustworthy, high-quality cleaning company, we can’t recommend Absolutely Spotless highly enough.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

I hired Absolutely Spotless for my…

I hired Absolutely Spotless for my end-of-tenancy clean, and they were truly professional in every aspect. They provided exceptional service at a great price, backed by a guarantee. I’ll definitely be using them again in the future!

15 March 2025
Unprompted review
Rated 1 out of 5 stars

My tenants paid almost £450 for end of…

Absolutely NOT spotless. Far from it.

My tenants paid almost £450 for end of tenancy clean + shampoo carpets. Having visited the property today, the cleaning was completely sub standard, and the carpets had definitely not been shampooed, or even hoovered. Dreadful service. Have suggested they ask for a refund, the photos we took today clearly show lack of professional standard clean and lack of carpet cleaning. I’ve used this company before in previous years and was shocked at the service levels now. Very very poor.

25 March 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company - overpriced and mediocre job

I moved into a flat that had been cleaned by this company. They claim to leave the place ‘absolutely spotless’ but that is far from the case. They did not clean the kitchen properly at all, leaving crumbs and dirt still amongst the cabinets. The underside of the cabinets was disgusting (not their fault, but should have been cleaned). They did not clean the washing machine properly, or dust most of the flat.
When I called to complain, they were very short and defensive with me. When I brought up the washing machine, they claimed ‘the mould inside has penetrated the silicone - we can’t clean that’. I took one dettol wipe to the silicone and the dirt came off. They just didn’t clean it, simple as that.
They then sent the team back to ‘clean what they had missed’. All they did was poorly dust the top of the kitchen lights, and wipe quickly under the kitchen cabinets.
Save your money and use another company - this company charged the previous tenant an extortionate price to only clean for 2 hrs 45 mins. I have used another company for much cheaper and they did a fantastic clean across 5 hours.
Take the lack of good reviews here as a sign.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS, THEY ARE A ROBBER AND SCAM!

My landlord arranged an end of tenancy cleaning using this company. Their initial quote seemed ok, £350+VAT for 2 bedrooms + 2 bathrooms. However, when my landlord sent me the bill, they charged another £250+VAT, in total £720 because they said the flat required additional cleaning.

So they sent 3 cleaners and they did the cleaning for about 5 hours, so £48 per person/hour. I believe the market price for cleaners is £25-30. What does £48 hourly pay mean? It means the hourly salary for a 2-5 years working experience banker. Well done absolutelyspotless!

Additionally, the landlord said there were some marks in the toilet that they cannot clean and the new tenants also complained that some areas in the kitchen were very dirty which they should have cleaned.

A bill can be provided for the authenticity of this review.

AVOID!

14 October 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look