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Ace Fx Limited Reviews 

7,847
•
TrustScore 4 out of 5

4.0

Currency exchange service
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See what reviewers are saying

Rated 3 out of 5 stars

Yes , it is great service going into Canary Wharf branch to buy dollars and euros . But if one wants other currencies and cannot visit branch to order them , the ordering process on the web is complic... See more

Rated 4 out of 5 stars

Fair rate , easy to book online. What I liked less was that I could not buy US$ over £750 value using my debit card and had to faff around with my online banking app with a signal only available outsi... See more

Rated 5 out of 5 stars

I've used a few FX firms over the years and ACE-FX are the best I've found. Rates are pretty competitive and their customer service excellent for home delivery Loving their new 'bank transfer' way... See more

Rated 5 out of 5 stars

Exchanged 2200 euros by post and they paid into my bank account the next day after they received delivery. They even paid a slightly better rate than what was quoted when I created order. And no ask... See more

Company details

  1. Currency exchange service
  2. also in
  3. Money transfer service
  4. Payment service

Written by the company

Ace FX Travel Money are currency exchange based in London Bridge and Canary Wharf since 2012 who offer competitive exchange rates for buying and selling physical foreigen currencies. Ace FX has a reputation for honesty, reliability and quality of service.

Contact info

4.0

Great

TrustScore 4 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(7,847)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

One of the best

Have always used this company and they usually have the best rates and are conveniently located throughout London. Always pleasant to serve you

5 October 2017
Unprompted review
Rated 4 out of 5 stars

The 'friction' is all about £1.

The 'friction' is all about £1.
This charge is so small but it generates ill will and a feeling of petty money-grabbing.
RyanAir springs to mind as a company that manages to generate ill will and resentment among its customers.
I want my regular FX/money changer to treat me like a local and valued customer. £1 charge does not do that....

4 October 2017
Unprompted review
Rated 5 out of 5 stars

Good exchange rate

Always a favourable rate on euros. The website is easy to use and the delivery has always been as stated. We have never had a problem and will definitely use the service again.

4 October 2017
Unprompted review
Rated 5 out of 5 stars

Would recommend

Ordered currency before 10am and collected it after 4pm from the Shard branch, friendly service, very convenient for London Bridge statiion. If you use a debit card there is a £1 charge.

1 October 2017
Unprompted review

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