Only they will misguide the client I have around 8 vehicle policy from more than 8 yrs till know I have not claim any if it When I have some issue with rat bite and ducky broken due to tree branc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would have given ACKO a 0 star had that been possible. Do not go for an insurance cover of your car by this company, i met with an accident and they did not process my claim. At the time of accident... See more
In the beginning they gave a good discount, but now they ploy to get customers. There's a glitch in there website, it shows lower premium in quote and increases automatically during payment. Second t... See more
I fell for the trap of low cost insurance. Insurance is the thing which we think we should never need apply for claims. Unfortunately I had to go for a claim and they approve only partial repair. Thei... See more
Company details
Information provided by various external sources
Acko General Insurance, an independent general insurer whose entire operations are through the digital platform, has raised $30 million in a seed round, making it one of the largest seed rounds for a start-up in India.
Contact info
F Wing, 3rd Floor, Lotus Corporate Park, Off Western Express Highway, 400063, Mumbai, India
- 02262672525
- nupur@acko.com
- www.acko.com
1.5
Bad
45 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is toooo costly as compared to other…
It is toooo costly as compared to other insurers. Be careful that they issue insurance from the third day of your payment and not from the start of next day as issued by other insurers.
20 November 2022
Unprompted review
General insurance product designed to avoid claim settlement
My LG washing machine drum was damaged, requested Acko for repair, these guys sent a boy (not sure if he was even 18 years of age) to inspect. He captured some pictures, then the claims team told that the issue is due to wear and tear, their usual reason for reject most claims, couldn't provide proof for their reason. Realized that they offer such general insurance products which are designed in such a manner to deny claims later on, pretty much cheating by design in my opinion. I have a Car Insurance with them and after such experience, decided will not renew my car insurance. Wouldn't recommended anyone to take their general insurance products. They won't even share their claim settlement ratio. Overall a big disappointment.
4 October 2022
Unprompted review
Don't Buy Acko Insurance
Don't trust all paid positive reviews and tv adds those are making people to choose this insurance, so please stay away from this cheating company, deffinatly you will regret after buying this
5 September 2022
Unprompted review
Not worth it.
In the beginning they gave a good discount, but now they ploy to get customers. There's a glitch in there website, it shows lower premium in quote and increases automatically during payment.
Second thing is Amazon tie up scam. We will not get discount from amazon instead policy type will be changed, which we can notice only after purchasing policy. If we purchase zero-dep from acko website we will have to pay 1-2k as claim charges where in if we purchase the same policy from Amazon availing discount we will have to pay 5-6k as claim charges.
28 February 2021
Unprompted review
ACKO SEEMS TO LIKE A FRAUD COMPANY
ACKO SEEMS TO LIKE A FRAUD COMPANY
These people are not mentioning the insurance details on GOI portal.
How i come to know- i bought a vehicle to transfer the vehicle on my name i visit RTO after 15 days of insurance taken, where i got to know insurance is not updated on GOI portal.
after more than 5 follow-up these people have have updated my compressive insurance on portal as a third party insurance.
17 November 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.