AC Mortgages Reviews 531

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting that the team goes above and beyond to provide support, advice, and clear explanations. Consumers frequently mention the efficiency of the service, with quick response times to inquiries and regular updates on progress. The user experience is often described as seamless and easy, with many appreciating how straightforward the process is made for them, especially for first-time buyers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, expertise, and genuine... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Response time

Customers had positive experiences with response time. Reviewers consistently praise the quick and efficient... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight that the process is... See more

Based on these reviews

Rated 5 out of 5 stars

Krysia and Noreen were really amazing. They helped us secure the best rate on the market and answered all our questions really clearly and promptly. They regularly sent updates to let us know how thin... See more

Rated 5 out of 5 stars

We had the pleasure of working with Neil and Chelsea as our advisors and they couldn't have made our experience any more pleasant or smooth if they tried! They kept us updated throughout, were... See more

Rated 5 out of 5 stars

Scott @ AC Union Street was and is always very professional, helpful and makes the whole mortgage process very easy smooth and stress free. Been visiting at renewal time for a while now and recently v... See more

Rated 5 out of 5 stars

Chris and Noreen did a great job helping me get a mortgage for my first house. Chris was easy to build rapport with and put me at ease throughout the process. He made sure I understood all my options... See more


Company details

  1. Mortgage broker

Written by the company

AC Mortgages – part of Aberdein Considine – offers free whole-of-market mortgage advice. With access to exclusive deals, as well as over 15,000 mortgages from all major lenders, we’ll find the perfect one for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

531 reviews

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Rated 5 out of 5 stars

Kassie (Dyce AC) was wonderful

Kassie (Dyce AC) was wonderful. She made a potentially stressful experience so much easier. Kassie was honest and provided me with realistic expectations while being so invested that I achieved the right mortgage offer for me. I am so grateful to her and truly believe I wouldn’t have been able to buy my home without her support!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Mortgage Advice

Zak was friendly, informative and patient when dealing with our remortgage and insurance. He clearly explained our options and found the best deals available. At no time did we feel pressurised to make a decision.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Always a pleasure

Arranging a mortgage with Rory Taylor for my new property purchase was a pleasure. This is my third or forth time working with Rory, and he just takes all the stress out of this process, and before you know it, the process is complete. I trust Rory's method and logic in these things and he always has my best interests at heart. Can't praise him highly enough.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Michael is absolutely brilliant with…

Michael is absolutely brilliant with the process, 😊 He was ever so calm and thorough in explaining everything, taking his time to address all our questions. Being our first mortgage, he really went out of his way to ensure we understood every step, and we truly appreciate his patience and expertise! 💼Chelsea updated us with all needed information in a timely manner 💕🎉
AC mortgages is the best!!!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Michael and Chelsea at AC Shawlands…

Michael and Chelsea at AC Shawlands were really fantastic at organising my mortgage as a first time buyer. Took lots of time to explain things in depth and make sure I understood everything gave me a ton of options to pick from to make sure it was what was best for me. Really great work, made the whole thing as painless as possible.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Proactive and professional - highly recommended

Krysia at the Elm Row branch arranged our initial mortgage back in 2023 and then did our remortgage recently. She has been excellent from start to finish - most notably getting in touch to ensure we locked in a good rate at the earliest re-mortgaging opportunity. It has saved us hundreds of pounds per month, so we are truly grateful!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic team!

Worked with Lois and Kotryna to get a mortgage offer as First Time buyers. They were both brilliant and their communication throughout the entire process was top-notch. Would highly recommend!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage Myth-busting!

Craig and Stevie at AC Perth were a great help from start to finish with my mortgage and can't thank them enough for all the support and advice in helping me find the most appropriate deal for me.
Being 100% honest I knew very little about mortgages prior to meeting Craig at AC Perth's open day. He was very reassuring and helped to answer all my questions and helped to manage my expectations around the process.
Craig and Stevie's support made the whole experience of finding a suitable mortgage absolutely stress free. They advocated for me with companies and ensured that I was making informed decisions at each step. I honestly couldn't recommend them enough.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great mortgage advice

Lois and Kotryna were absolutely amazing every step of the way. Kept us up to date and were there to answer any questions we’ve had. Would definitely recommend when looking for a mortgage and life insurance.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Seamless and Exceptional Service for First-Time Buyers

Huge thanks to Chris, Evelyn, Noreen, and Faisal at Aberdein Considine, Elm Row. At first, we thought it is going to be stressful when getting a mortgage especialy for FTB,
but their step-by-step guidance and proactive communication have made the process seamless. They are incredibly responsive and professional. We’re still moving toward completion, but we know we’re in the best hands!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Zak and Chelsea

I recently worked with Zak and Chelsea to secure my mortgage, and I couldn’t be more impressed with the service. From the very first meeting, they were incredibly professional, welcoming , and made what is usually a stressful process feel completely manageable.

What I appreciated most was the tailored approach. Zak took the time to truly understand my financial goals and specific needs, ensuring I chose the right mortgage product without any hint of pressure. It felt like he was genuinely looking out for my best interest rather than just closing a deal.

The level of thoroughness was outstanding. Even when we found a solid initial offer, Chelsea and Zak went above and beyond to ensure everything was perfect before the final application. They did the heavy lifting - re-checking interest rates at the last minute to save me money, meticulously reviewing the fine print, and coordinating together to make sure every detail was covered.

Zak even took the time to set up my protection policies and life insurance, ensuring I was fully prepared for move-in day. This level of preparation and attention to detail gave me massive peace of mind.

I am thrilled with the outcome and the exceptional service I received. Thank you Zak and Chelsea for the hard work.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Lois was just brilliant!

Lois was just brilliant at keeping us updated and chasing things for us for what was a really stressful wait. She is so friendly in her approach and really gives you her full attention and great advice.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

David Anderson

David Anderson, Jordan Watt, Gemma Farquhar, thank you all so much for making the process for my first home not only easy, but fun and exciting! You guys and the team have all been great and for the biggest thing I will probably do in my life felt very calm and Managable with your guidance and advice, I couldn't recomend you guys any more, thank you's!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Aberdeen Mortgage Team

As a first time buyer myself, and my partner already owning a property we have had a great experience with the Aberdeen mortgage team- Scott Brown & Jennifer Baird. They made it very simple, and everything was made very clear to us. They are both extremely professional and friendly. Scott was always quick to respond to our questions, making sure we understood every step of the process, he was incredibly accommodating when it came to fitting us in for calls when we both work full time jobs. Their support made the whole mortgage journey so smooth, and we both really appreciate how helpful they were throughout.

Thanks again for all your help, we look forward to using you again in the future.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Big Thanks to Zak

Myself and my partner could not thank Zak enough for all of his help with us getting our first mortgage. They helped to make this process easy and quick, as well as always putting us at ease by answering all of our questions and detailing the process of buying a house.
A huge thank you again to the team and we highly recommend to anyone! ⭐️⭐️⭐️⭐️⭐️

20 March 2026
Unprompted review

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