Acorn Motor Group - Acorn Kia Macclesfield Reviews 610

TrustScore 5 out of 5

4.8

The Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

David was warm, friendly and professional. He was very knowledgable and approachable. This was also helped by good service, quality vehicles and competitive pricing. Well done.

Rated 5 out of 5 stars

1st visit was unannounced to look at vehicles on lot. Approached by sales team member who was happy to open car for internal inspection. Katie was approachable professional and knowledgable. Made app... See more

Company replied

Rated 5 out of 5 stars

Booked service ahead and timely reminder sent. Warm reception and assistance as there was a transporter blocking the entrance at the time. Informed it would be ready at lunch time and it was. I'd apol... See more

Company replied

Rated 5 out of 5 stars

Absolutely over the moon with my Kia Sportage. I was looked after by Katie who couldn’t do enough for me. The whole experience from my first enquiry to driving off the forecourt was faultless. I would... See more

Company replied


Company details

  1. #3 of 3 best companies in Kia dealer
  2. #30 of 100 best companies in Car dealer
  3. #16 of 35 best companies in Car rental service
  4. #20 of 46 best companies in Motor vehicle dealer
  5. #14 of 62 best companies in Used car dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom

  • 01625 422226

4.8

Excellent

TrustScore 5 out of 5

610 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Relates to acorn kia Macclesfield I am…

Relates to acorn kia Macclesfield I am disgusted this company sold a vehicle to my best friend who is 80+ years old took a deposit and then sold the vehicle to someone else and saying "sorry" how can this happen he has a receipt for the sale showing a deposit yet they sold the vehicle to someone else is this not breach of contract? You should be ashamed Acorn

11 April 2026
Unprompted review
Rated 5 out of 5 stars

David was superb!

David was warm, friendly and professional. He was very knowledgable and approachable. This was also helped by good service, quality vehicles and competitive pricing. Well done.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything was exactly as described and…

Everything was exactly as described and dealt with in a friendly manner and on completed on time

9 April 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you, Kevin, for your wonderful review. We're thrilled to hear that everything met your expectations and that our friendly staff made your experience enjoyable. Our commitment to quality and reliable customer service is at the heart of what we do, and it's great to know that we delivered on that promise. If you need any further assistance or support in the future, please don't hesitate to reach out. We truly value your satisfaction and look forward to serving you again. Take care and enjoy your new car. Happy Driving 🚗 have a fantastic day.

Rated 5 out of 5 stars

Katie and the Team were amazing.

Katie and the team really looked after me when I went in looking for a part exchange. Katie took her time explaining everything and was super kind and friendly. I walked away with a new car and a huge smile on my face! Thank you all so much! I highly recommend coming here for your new car.

2 April 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you, Nicole, for your fantastic review. We're delighted to hear that Katie and the team provided you with such a friendly and pressure-free experience during your part exchange. Our knowledgeable staff are committed to ensuring a smooth and transparent car-buying journey, and it's wonderful to know you left with a huge smile. Your recommendation means a lot to us, and we look forward to supporting you throughout your ownership journey with our reliable aftercare. If you have any further questions, please don't hesitate to reach out. Take care and enjoy your new car 🚗 Happy driving. Have a fantastic day.

Rated 5 out of 5 stars

Great service

Great service, kept informed all the way, thank you.

2 April 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you, Janine, for your wonderful feedback. We're thrilled to hear that you experienced great service and felt informed throughout your journey with us. Our friendly staff is dedicated to providing a smooth and transparent experience, and your satisfaction is our top priority. We appreciate your trust in us and look forward to supporting you throughout your ownership journey. If you need any further assistance, please don't hesitate to reach out. We're here to help. Take care and have a great day.

Rated 5 out of 5 stars

Crewe Kia

Crewe Kia, great and seemless experience all round.

30 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you, Zara, for your wonderful review. We're thrilled to hear you had a seamless experience with our team. Our friendly staff is dedicated to providing reliable and trustworthy customer service, We pride ourselves on our commitment to quality and aftercare, supporting you throughout your ownership. Your satisfaction means the world to us, and we look forward to assisting you again in the future. Take care and have great day.

Rated 5 out of 5 stars

Very friendly and good service

31 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you, Alex, for your wonderful feedback. We are delighted to know that you enjoyed our friendly service. Our dedicated team strives to create a pressure-free environment where you can feel confident in your choices. Your satisfaction is our top priority, and we truly appreciate your trust in us. Should you have any questions or need assistance in the future, please feel free to reach out. We are here to support you throughout your entire ownership journey and ensure a smooth experience. Take care and have a fantastic day.

Rated 5 out of 5 stars

Chris and Katie were very friendly and…

Chris and Katie were very friendly and professional and helpful. Katie was so helpful on the test drive and i think that the car is fantastic.😃

28 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your wonderful review, David. We are delighted to hear that Chris and Katie provided you with such friendly and professional support during your test drive and that you think the car is fantastic. We truly appreciate your trust in us and look forward to welcoming you back for any future needs with our reliable service. Enjoy your new car.

Rated 5 out of 5 stars

Fast response, excellent servuce

Fast response, quick visit, Katie brilliant, knowledgeable and got the coffee right immediately. Paperwork instant and perfectly explained, car beautifully presented.

29 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic review, Colin. We're delighted that Katie provided fast and reliable service, and that you loved your beautifully presented car and the coffee tasted good. We strive for 100% satisfaction, and it is great to see you had such a positive experience . it's experiences like yours that really keep us motivated. Your feedback is invaluable to us, and we can't wait to welcome you back for more quality support soon. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and enjoy your new car. Happy driving 🚗 have a fantastic day.

Rated 4 out of 5 stars

Good service especially from katie

Good service especially

23 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your kind words, Martin. We're delighted to hear you found our service good and appreciate your recognition of our honesty and reliability. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Macclesfield. We look forward to welcoming you back soon for an even better experience and continuing to earn your trust. We hope you are enjoying your new car.

Rated 5 out of 5 stars

First year service check on my EV3 at…

First year service check on my EV3 at Acorn in Macclesfield. Great presentation of the checks via a video from the technician all completed with a complementary car valet. The company always delivers service satisfaction with regular updating of my service timings and a comfortable environment to wait if required.

23 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic review, Gary. We're delighted that you appreciated the great presentation of the checks and the complimentary car valet, as well as our reliable service and comfortable waiting environment. Reviews like this give us motivation and help us ensure we provide high-quality care. Your trust in us means everything, and we can't wait to support you again in the future. Have a great day!

Rated 5 out of 5 stars

Efficient and friendly

Efficient and friendly

17 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Dear Bob & Wendy, thank you for your fantastic review. We are delighted to hear that our friendly staff provided you with a pressure-free sales environment and a smooth car-buying experience. Your satisfaction is our top priority, and we are committed to offering reliable aftercare and support throughout your ownership journey. We truly appreciate your trust in us as a trustworthy dealership and look forward to assisting you again in the future. Take care and have a wonderful day.

Rated 5 out of 5 stars

Absolutely over the moon with my Kia…

Absolutely over the moon with my Kia Sportage. I was looked after by Katie who couldn’t do enough for me. The whole experience from my first enquiry to driving off the forecourt was faultless. I would highly recommend this dealership

12 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you so much for your fantastic review, Francesca. We are delighted to hear that you are over the moon with your Kia Sportage and that Katie provided you with such excellent customer service. Our knowledgeable and friendly staff are dedicated to ensuring a smooth and pressure-free car-buying experience, and it’s wonderful to know we achieved that for you. Your satisfaction is our top priority, and we are committed to supporting you throughout your ownership journey with reliable aftercare. We truly appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new car!

Rated 5 out of 5 stars

All good

Mark a nice person to deal with, easy hand over and purchase. Hopefully the warranty period will be as satisfactory too, I'll review again in 6 months.

25 February 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you for your wonderful feedback, Clive. We are delighted to know that your experience with Mark was smooth and pressure-free. Our friendly staff are committed to providing excellent customer service, and your trust means a lot to us. We look forward to supporting you throughout your ownership journey and ensuring your satisfaction with our aftercare. Please do share your thoughts again in six months as we are always here to help. Your satisfaction is our priority. Enjoy your new car.

Rated 4 out of 5 stars

Really pleased a battery test was…

Really pleased a battery test was sorted at the same time as 2 new tyres fitted, when I asked on the day.
I was a little disappointed the alloys were left dirty after the tyre change.
When I had a Mini Cooper the BMW garage always valeted my car, so again a little underwhelmed this is not part of the Kia customer profile.
Staff always lovely, friendly and willing to help.

7 March 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Sharon, thank you for your wonderful feedback about our friendly staff and the excellent service you received. We are delighted that we could accommodate your battery test alongside your tyre fitting. We sincerely apologise for the oversight regarding your alloys and appreciate your feedback, as it helps us enhance our aftercare. Our commitment to providing a reliable and trustworthy experience is paramount, and your satisfaction is truly important to us. If there is anything more we can do for you, please do not hesitate to reach out. We look forward to welcoming you back soon for a stress-free experience. Take care and have a great day.

Rated 5 out of 5 stars

Personal Service 😄

Personal Service, Excellent They Look After You,🙂‍↔️Ask How Much It Is for A Service Plan 👍

19 March 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you for your wonderful feedback, Brian. We are delighted to know that our friendly staff provided you with excellent customer service in a pressure-free environment. Your satisfaction is our priority, and we are committed to offering reliable support throughout your ownership journey. We appreciate your recognition of our dedication to quality and aftercare, and we look forward to assisting you again in the future. Your trust means the world to us, and we are here to help with any questions you may have. Take care and have a wonderful day.

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff made the test drive and purchase nice and simple.

26 February 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you for your fantastic feedback, Graham. We are delighted to know that our friendly and helpful staff contributed to a smooth and transparent car-buying experience for you. Our commitment to excellent customer service in a pressure-free environment is at the heart of what we do. We value your trust and are dedicated to supporting you throughout your ownership journey with reliable aftercare. Your satisfaction is our priority, and we look forward to assisting you with any future needs. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.

Rated 5 out of 5 stars

Jenny in sales was very informative…

Jenny in sales was very informative about the whole experience and very patient and friendly.

20 February 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you for your fantastic feedback, Dave. We are delighted to hear that Jenny provided you with such knowledgeable and friendly service. Our team is dedicated to creating a pressure-free sales environment and ensuring a smooth and transparent car-buying experience. Your satisfaction is our top priority, and we are committed to supporting you throughout your entire ownership journey. We truly appreciate your trust in us as a reliable dealership and look forward to assisting you . If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.

Rated 5 out of 5 stars

Excellent service department

Excellent service department, I could not pick it up so they kept it over night, nothing too much trouble for them.
Going back for mot @ and service in a couple of weeks and I know it will be done to a high standard

20 February 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hi Jack, thank you for your wonderful review. We are thrilled to hear that our service department could accommodate your needs and provide you with such a positive experience. Our friendly staff is dedicated to ensuring reliability and quality in everything we do. We look forward to welcoming you back for your MOT and service soon. Your satisfaction is our priority, and we are here to support you throughout your ownership journey. See you soon. Have a great day.

Rated 5 out of 5 stars

The experience was good

The experience was good. I went in to discuss options moving forward as my PCP arrangement is nearly over.
I came away with some interesting options.
So I was happy.

17 February 2026
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Thank you Pete for your wonderful review. We're thrilled to hear that you found our options interesting and that your experience was positive. Our friendly staff are dedicated to providing reliable and trustworthy service, ensuring a pressure-free environment for all our customers. We are committed to supporting you throughout your journey with us, and we appreciate your trust in our quality services. If you have any further questions or need assistance, please don't hesitate to contact us. Your satisfaction is our priority!

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