Active Silver Reviews 865

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness across a wide range of uses, from skin issues like acne and eczema to healing cuts, burns, and even pet ailments. Many people highlight the natural ingredients and the positive impact these products have had on their health and well-being. The company's delivery service is frequently described as prompt and efficient, with orders arriving quickly and well-packaged. Reviewers also appreciate the clear product descriptions and the overall excellent customer service. However, some customers also noted issues with their orders not arriving or experiencing delays in delivery. A few people were dissatisfied with the company's response to their inquiries, particularly regarding product effectiveness or delivery problems. Additionally, some reviewers found the design of certain product containers to be problematic, leading to product waste or inconvenience.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the effectiveness and... See more

Quality

People report positive experiences with quality. Many consumers praise the products as effective, with some... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and efficient... See more

Order

Reviewers mention positive feedback about order. Many customers praise the easy and straightforward ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Another repeat purchase from Active Silver. Love everything about this company, it’s small, independent, their products are highly recommended, suit my adult acne prone, sensitive skin, use minimal, c... See more

Company replied

Rated 5 out of 5 stars

My scar from my recent hip operation is healing perfectly with the aide of Active Silver Magic Gel that My daughter thoughtfully bought for me. Its antibacterial, antifungal & antiviral, so its ke... See more

Company replied

Rated 5 out of 5 stars

Simple, easy to navigate website with a wide choice of products. Clear descriptions, good choice of sizes and transparency of ingredients. Also transparent about the shelf life of a product and how... See more

Company replied

Rated 5 out of 5 stars

Magic Gel is the only thing that helps my husbands severe eczema. The body butter with coconut is wonderful and smells gorgeous. It has helped with irritated skin. All your products that we’ve... See more

Company replied


Company details

  1. #47 of 253 best companies in Health and beauty shop
  2. #39 of 124 best companies in Manufacturer

Written by the company

Active Silver is the leading UK producer of Colloidal Silver, based in Berkshire and run by a Father-Daughter duo, Lucy Roberts and Dick Goodall. Together with our brilliant team of experts, we create all-natural products that are carefully created to deliver results, improving health, skin conditions and ailments in both people and animals. We are passionate about the healing benefits of Colloidal Silver - a liquid made of nano silver particles, suspended in ultra-pure water. It can be used as an extremely effective antibacterial, antiviral, antifungal and skin healing treatment. We use science and rigour to ensure our products are the highest grade, with over 30 years of expertise under our belts. All our products are handmade in small batches, so we know exactly what goes into each product, selecting only premium ingredients for their powerful natural benefits to deliver real results. Most of all, our aim is to help people (and their pets). Active Silver is proud to be a brand you can trust with products that work and get results. We believe in a personal service, and are committed to finding our customers the right product for their particular needs. We have an amazing community of loyal customers, and have built our brand on the learnings you have given us so far. We’d love to hear your story, so please do get in touch with us for advice or send your feedback here.


Contact info

4.8

Excellent

TrustScore 5 out of 5

865 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Active silver products

Love active silver spray which is soothing and cooling on irritated skin, being able to spray it means I can target difficult to reach areas. I also find the magic gel very cooling and soothing. I particularly like the glow moisturiser which I use daily.

18 July 2025
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Reply from Active Silver

so pleased to hear this, thank you x

Rated 5 out of 5 stars

Magic Gel

Really good Gel for soothing my dogs dry patches and makes them disappear. I will be definitely buying again

18 July 2025
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Reply from Active Silver

that's great to hear!

Rated 3 out of 5 stars

Disappointing

Purchased to try on an area of inflamed skin - has not helped ti resolve the issue, but has not made it worse. Now awaiting GP appointment

18 July 2025
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Reply from Active Silver

sorry to hear it hasn't helped. Using it 4-6 times a day would be the minimum, so please do try that if you haven't already, thanks

Rated 5 out of 5 stars

A pot of wonder

A pot of wonder, really works ! Great on cuts and horse fly bites ! So glad I bought it. Will definately be buying more ❤️

7 July 2025
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Reply from Active Silver

That is so great to hear Tracey. It is great on bites and very soothing

Rated 5 out of 5 stars

Active Silver

I buy the glow moisturiser which is very nice. It’s light, non greasy and never upsets my sensitive skin. I also buy the magic gel-it’s antibacterial and good for minor cuts & abrasions, bumps & bruises and my grandchildren love it too. I had a small dry patch on my skin and I put the magic gel on for a couple of days and the dry patch cleared up.

25 July 2025
Unprompted review
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Reply from Active Silver

That is great to hear Cathy it is my go-to as well for any skin irritations.

Rated 5 out of 5 stars

I felt an sty in my eye starting

I felt an sty in my eye starting , looking in the mirror I could see the redness starting and a white lump forming, I used the eye drops last night over night and to my surprise this morning no redness and the inflammation has gone away, will definitely use for the next few days to make sure it’s gone ! Thanks brilliant product

23 July 2025
Unprompted review
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Reply from Active Silver

That is great to hear Louise. Thank you for the lovely review

Rated 5 out of 5 stars

Love using this for everything!

I have used their colloidal silver and the magic gel, and love them both. I know there is a lot of controversy over using silver, but I have seen so many benefits.
When my baby had conjunctivitis that just wasn't going away, I used the colloidal silver eyedrops and it actually cleared by the next day! I wasn't expecting it to be that good, but in that instance, it was!
Then a bad case of Ringworm (which took a long time to finally be diagnosed correctly!) that turned into a pus filled kerion, so we used the colloidal silver, with tea tree along side a homeopathy treatment, and after months of pain, it finally started to heal!
Even used it on the pet mice, when they have had any skin complaints, and it helps so much.
Have used it on eczema alongside essential oils, and it has helped too.
Have also used it for an ear infection, which cleared it up!
I always have this in stock at home ready to go for all family members!

22 January 2025
Unprompted review
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Reply from Active Silver

Thank you for your great review.

Rated 5 out of 5 stars

Truly a miracle gel

Lovey products - absolutely recommend the miracle gel and the eye drops, they're both two of my favourite bathroom cabinet staples.

7 July 2025
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Reply from Active Silver

Thank you Pam I wouldn't be with out the Magic gel either. It covers many issues.

Rated 5 out of 5 stars

Excellent service always delivered…

Excellent service always delivered quickly. The most brilliant product, it’s worth trying it on any skin rash or dry skin patches, it works wonders

21 July 2025
Unprompted review
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Reply from Active Silver

Thank you Diana this is great to hear

Rated 5 out of 5 stars

Amazing products from a great company

Amazing products with fantastic customer service. The pet ear drops work wonders on my dogs ears and she very rarely gets an infection any more (used to get 4-5 a year) and the magic gel is a must have for everyone. From burns and cuts to insect bites, nothing heals and calms the skin like this stuff. It really does work like magic. I always have some nearby for emergencies

18 July 2025
Unprompted review
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Reply from Active Silver

Thank you Charlie yes I wouldn't go anywhere without my Magic Gel

Rated 5 out of 5 stars

Superb Products

Delivered on time and securely packaged. Subscribe and save ideal. Glow moisturizer easily absorbed and I can see and feel the difference after just a couple of days use. Can not recommend highly enough

2 July 2025
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Reply from Active Silver

Thank you Marie I agree the Glow is incredibly hydrating I use morning and night.

Rated 4 out of 5 stars

The product had no impact on my itchy…

The product had no impact on my itchy skin but the company were very responsive offering some test samples of other products

30 June 2025
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Reply from Active Silver

Sorry to hear this Sheila we have had such success from other customers using the Skin wash for this issue. It may be that you need extra moisture. I have messaged you directly to see if we can help further.

Rated 5 out of 5 stars

Wonderful natural healing

Happy to recommend this company, the service is extremely professional. The product works very well and the beauty is, it is natural no harmful chemicals.I will be using again for sure

21 June 2025
Unprompted review
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Reply from Active Silver

Thank you Carol this is so lovely to hear

Rated 5 out of 5 stars

I have been using this product for…

I have been using this product for years and wouldn't be without it. I had a water infection which even antibiotics didn't help with, so I took 10ml of the liquid,before going to bed & the next day it had gone. The gel helped immensely with shrinking gums &sorted them out.The list is endless, A nasty blood blister I couldn't get rid of, disappeared after I put magic gel on it & a plaster. It was gone in a few days. Bites, spots,burns, etc. I have used if for,clear up in no time. Just been using it to clear up a stye, too.

21 July 2025
Unprompted review
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Reply from Active Silver

This is great to hear Madeline. You right there is a product for everything and no nasty ingredients. So pleased they have helped.

Rated 5 out of 5 stars

Ive been using this Company for several…

Ive been using this Company for several years now and I have no complaints. They provide great natural products that work and a quick service, long may they continue!!

16 July 2025
Unprompted review
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Reply from Active Silver

Thank you Sally what a lovely review.

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