Adams Harrison Solicitors Reviews 16

TrustScore 3.5 out of 5

3.5

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Company details

  1. Law firm

Written by the company

Adams Harrison provide high quality legal services for Businesses and Individuals, throughout Cambridgeshire, Suffolk, Essex and beyond, from our offices in Sawston, Haverhill and Saffron Walden. Visit our website www.adams-harrison.co.uk to see how we could help you.


Contact info

3.5

Average

TrustScore 3.5 out of 5

16 reviews

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Rated 1 out of 5 stars

Dreadful (Haverhill Office)

This is for the Haverhill office, I can't comment on the other branches. In dealings with the Adams Harrison Haverhill office, their attitude can best be described as belligerent, unhelpful and uncooperative. That causes delays. They ask questions (which is fine) but then don't bother to read the replies. Weeks go by and they only respond when prompted. This adds weeks of delay. If you're wondering why house transactions take so long, look no further than Adams Harrison, they can and will delay every step of the process.

16 December 2025
Unprompted review
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Reply from Adams Harrison Solicitors

“Dear Cloudy. Adams Harrison appreciates that you took the time to leave a review but we ask our clients to contact us directly with concerns or complaints so that we can focus on your concerns and look to address them. You can find our Complaints Procedure on our website here: Adams Harrison Complaints Procedure | Adams Harrison and we urge you to take note of this Procedure to follow the right process and ensure a timely and correct response. If you are not our client we do have a Third Party Complaints Procedure. Please request this by sending an email to enquiries@adams-harrison.co.uk .

Rated 5 out of 5 stars

Excellent conveyancing service

Jack Stewart, property partner in the Saffron Walden office, expertly dealt with the sale of our London flat (which was not straightforward due to the Building Safety Act) and our onward purchase. The level of communication was excellent, and legal secretary Jess was very good at keeping in touch with us on the phone during a nerve wracking process, taking away lots of the stress and unease unfortunately associated with house moves. I have already recommended the firm to family members, and whilst I hope I won’t have to move house again for some time (!) if I did, I would want Jack on my side.

9 September 2025
Unprompted review
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Reply from Adams Harrison Solicitors

Thank you so much for giving us 5 stars and for your kind words. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Cathy and Michelle in Haverhill

Cathy and Michelle provided amazing customer service and were attentive and helpful throughout our entire home-buying experience! Thank you both for all your help - I would highly recommend Adams Harrison to anyone wanting to buy/sell a property.

29 August 2025
Unprompted review
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Reply from Adams Harrison Solicitors

Dear Sophie. Thank you so much for writing such a lovely review for Cathy and Michelle, and for giving them 5 stars. We really appreciate that you have taken the time to do this.

Rated 5 out of 5 stars

Excellent service

Excellent service, I was kept updated and all stages of the process were clearly explained.

11 June 2024
Unprompted review
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Reply from Adams Harrison Solicitors

Dear SJ. Thank you for leaving a 5 star review! We really appreciate you taking the time to write such kind words.

Rated 5 out of 5 stars

Excellent advice, fantastic client service

Jack Stewart (Partner in the Residential Property team) is an excellent solicitor and I would highly recommend him for any conveyancing job. Our house purchase was not straight forward at all, and he provided very considered and helpful legal advice throughout. He is particularly good at providing a sensible commercial view, as opposed to one that is overly legalistic, illustrating that he really puts himself in his clients’ shoes and is concerned with their best interests. He is readily available when you need him, and very good at picking up matters immediately when you ring him out of the blue. He and the rest of the Adams Harrison team in Saffron Walden are very well organised and work efficiently - overall a excellent client service. We are very grateful to Jack for all his support and hard work, and will be returning to him gladly whenever we need a property lawyer in future.

24 April 2024
Unprompted review
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Reply from Adams Harrison Solicitors

Dear Harry,
Thank you so much for taking the time to write such kind words and to give us 5 stars. We really appreciate it and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

We have been extremely pleased with the…

We have been extremely pleased with the professional advice, service and support provided by Adams Harrison Solicitor.
All staff at the firm kept us fully informed throughout the process of selling our Aunt's house and we would thoroughly recommend this firm to other prople living in the area looking for a firm of solicitors to carry out legal work for them.

21 December 2023
Unprompted review
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Reply from Adams Harrison Solicitors

Thanks you so much for writing such a positive review Gerry! We really appreciate you taking the time to do so. Have a great Christmas and best wishes for 2024.

Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from Jack Stewart, have brought a property and sold one with Jack's help. Couldn't ask for a more thorough and helpful person to see these things through. Also his assistant jess Absolutely delightful young lady and very helpful top marks to the both of them thank you regards Dean & Sam charter.

7 September 2023
Unprompted review
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Reply from Adams Harrison Solicitors

Hi,
Thank you SO much for taking the time to leave a 5 star review! We really appreciate it. Your review has been shared with Jack and Jess.

Rated 5 out of 5 stars

Excellent professional services

This is the second time we have used Adams Harrison in Saffron Walden, and worked with Jack Stewart - their service is absolutely flawless. Working with them is a pleasure and has made our lives so much easier!
Jack is extremely professional and provided exceptional service both times. He raced to provide all of the reports needed to complete our exchange while under a lot of unfair and undue pressure from our buyer and estate agent.
We couldn't be happier with their service and will continue to use them for all of our future needs. We cannot recommend them enough when you're looking for solicitors in the area.

5 June 2023
Unprompted review
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Reply from Adams Harrison Solicitors

Thank you very much for your 5 star review! We are grateful for you taking the time to leave such positive comments. All our lawyers strive to provide the best possible service to our clients and to deliver to and beyond their needs and expectations. We thank you for coming back a second time and look forward to providing the same level of service to you in the future.

Rated 1 out of 5 stars

Conveyancing

Conveyancing. Avoid. Ask anyone involved in buying or selling houses their reputation is well earned. Any involvement of them in any part of the chain will have an impact. Please consult friends, family, estate agents and any solicitors you may know before considering engaging with them or getting involved in a chain where they are representing anyone.

2 June 2023
Unprompted review
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Reply from Adams Harrison Solicitors

As far as we are aware you are not a client of the firm. You are entitled to publish an opinion but your views on the service we provide to our clients are not qualified. Readers may wish to check the previous three reviews which were left by actual clients.

Rated 5 out of 5 stars

We had an unexpectedly difficult house…

We had an unexpectedly difficult house and land sale, over 18 months, due to a poor land contract. Jack Stewart and Jenny Carpenter at the Saffron Walden office were extremely supportive, helpful, professional and compassionate in their approach to all they did. All has been resolved and we would not hesitate to recommend this company. They have restored my belief in solicitors!

29 March 2023
Unprompted review
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Reply from Adams Harrison Solicitors

Thank you so much for your 5 star review! We really appreciate you taking the time to leave such kind comments.

Rated 5 out of 5 stars

Thorough, efficient and friendly…

Recently used Adams Harrison to purchase our first property. Our solicitor Matt Darmon was so helpful and always very prompt replying to our queries and concerns. He was very personalable and supportive through what was a difficult buying process (due to unresponsive sellers and council). His PA Karen Greaves was great also - very friendly and informative. Will definitely use them again in the future.

21 October 2022
Unprompted review
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Reply from Adams Harrison Solicitors

Dear George. Thank you so much for your positive feedback on the service provided by Matt and Karen, and thanks for taking the time to write a review. It is much appreciated and we look forward to assisting you in the future.

Rated 5 out of 5 stars

Recently used Adams Harrison for a…

Recently used Adams Harrison for a completion on my help to buy loan. Very good service, informative and no issues throughout the process. Would recommend and would use again

29 September 2022
Unprompted review
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Reply from Adams Harrison Solicitors

Thank you Lauren B for your 5 star review! We are very grateful for your kind words and look forward to assisting you again in the future. Have a great day!

Rated 1 out of 5 stars

Bad. Very very Bad.

Bad. We used these solicitors to purchase a commercial property, not only have we paid for it in May and still do not own it at Land registry in December, they didn't file paperwork in time and now we have to prove we are not insolvent! what an absolute shambles and a total embarrassment. We have no idea how this will affect us in future or they have no urgency to fix these problems for us, they held us to ransom saying that if we didn't pay their invoice they wouldn't sort out the problems they themselves caused. The worst most unprofessional company we have ever used.

2 December 2021
Unprompted review
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Reply from Adams Harrison Solicitors

We appreciate you taking the time to post an online review but we are sorry that you felt our service levels were lower than they should be and please do contact your usual contact or via our website www.adams-harrison.co.uk/contact-us/ if you would like us to investigate this for you.

Rated 3 out of 5 stars

So far not going very well

So far not going very well. The solicitor who's currently handling our Will seems to always be away on holiday and there's nobody to fill in the place, so there's delays until they return 🙄

27 September 2021
Unprompted review
Rated 1 out of 5 stars

The worst ever experience

The worst ever experience, didn't do anything that was asked didn't listen, unhelpful, abrupt, condescending, just wanted paying for a job they didn't do, friends with other judges in the Cambridge area, a very distressful experience which is still going on after 15 years

25 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Service

This solicitors’ practice was approached for help just three days before Christmas. I was greatly impressed with the prompt, kind, sympathetic, professional response and service which resulted. From the initial telephone communication and interaction with the friendly personal assistant, to the thorough knowledgeable advice of the solicitor, Jennifer who ensured the best possible outcome on my behalf. Sincere appreciation is extended to this law practice for your passionate, caring, and brilliant work which was provided at a reasonable cost.

20 January 2021
Unprompted review

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