Easy to navigate and play. Daily free spins game doesn't work on a browser you have to download the app. They claim 70% of withdrawals are instant, this is a massive over statement or down right lie... See more
Company replied
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See what reviewers are saying
I’ve had a good experience with Admiral Casino so far. The daily bonus game is a nice touch – staking £5 gives you access to a bonus, which just adds a bit of extra fun. Deposits and withdrawal... See more
Company replied
Stay well away from this site very very rarely u get bonuses if u do they rubbish i put 70.00 in today on secret of the golden lake I got a bonus on 50.pence of 5.00 its an insult nearly every month I... See more
Company replied
Signed up yesterday and had so much fun since . Never seen so many bonuses and features come so easily !! Thought I’d try a withdrawal of some of my winnings today as thought itl probably take a while... See more
Company replied
Company details
Written by the company
Welcome to the Trustpilot page for Admiral Casino, your licensed UK Online Casino - where we're bringing you the latest slot, table and live games straight to your fingertips! ♥ Play your favourite slots ✔ Unmissable promotions ✔ Safe and Reliable ➤ Register now and start playing!
Contact info
Century House, 12 Victoria Street, GY9 3UF, Alderney, United Kingdom
- 0800 069 8921
- support@admiralcasino.co.uk
- www.admiralcasino.co.uk
You should know
3.4
Average
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AdmiralCasino.co.uk
Hello Damien,
We really appreciate you taking the time to leave us your 5-Star review!
We’re pleased to hear you found the site easy to use and had a positive experience.
Don't forget that gambling is a game of chance and should only be for fun and entertainment purposes only.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Improving over time
In the first few months when I signed up, the game was rubbish I tried playing a few slots games but I have never won anything. I few months I tried again, then I had a few luck. Because of that, I’d give it a medium rating.
27 December 2025
Unprompted review
Reply from AdmiralCasino.co.uk
Hello venus Tañola,
Thank you for taking the time to leave us your 4-Star review!
We would like to clarify that all of our games operate using independently tested Random Number Generators (RNGs), meaning every spin is entirely random and cannot be manipulated to favour or disadvantage any player.
Also keep in mind that this cannot be manipulated to favour or disadvantage any player. This ensures completely fair and impartial results.
We're glad to hear that luck has improved since signing up! As with all casino games, outcomes are based on chance, so experiences can vary over time.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope your good luck continues!
All the very best,
Your Admiral Casino Team
Bonuses
Tge site and company in itself are great. The only reason I don't use the site often and foe only giving 3 stars is because of the promotions!
Very very rarely they reward cash free spins where you can keep your winnings without wagering...
But 99% of the time any free spins you're rewarded, if you win anything, you are required to deposit and spend the amount by however much they have set it as so basically have to pay to receive winnings. The only other site that does tbis is lottogo and its really off putting as other sites offer free spins keep all what you win and are able to withdraw it! If this changed so would my review and how often I use the site!
18 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Greeneyed kitten,
Thank you for taking the time to leave us your review.
We would like to clarify that some of our promotions offer players Cash Free Spins, while other promotions will offer Free Spins with wagering requirements. These requirements are always highlighted in the promotional terms and conditions.
Please keep in mind that promotions are segmented and players are offered different promotions based on gameplay. This is reviewed monthly by our marketing team to ensure that each player is receiving the best possible offers.
Since Trustpilot is a public platform, we can’t review account-specific details here. However, if you wish to discuss this further, please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Thank you for taking the time to share your feedback.
All the very best,
Your Admiral Casino Team
Reply from AdmiralCasino.co.uk
Hello Lee,
Thank you for taking the time to leave us your 5-Star Review.
Congratulations on your big win! We’re thrilled to hear you had such a great experience.
Don't forget that gambling is a game of chance and should only be for fun and entertainment purposes only.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Good winss!
17 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Chloe,
Thank you for taking the time to leave us your 5-Star Review.
Congratulations on your win! We're thrilled to hear about your experience with us.
Don't forget that gambling is a game of chance and should only be for fun and entertainment purposes only.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Excitingly colourful fun
I love Admiral Casino. Huge of selection of games… more than you find in any casino sites. I’ve had the odd win, but not very lucky unfortunately….. but you must remember, all games pay out randomly, therefore dont automatically expect to win immediately!
Unless you’re lucky 🍀☘️. Also, just been given a £2 redeem reward. Thank you very
Much
10 February 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Tracy,
Thank you for taking the time to leave us your 4-Star Review!
We would like to take this opportunity to welcome you to Admiral Casino, and we hope that you enjoy our wide selection of games such as Slots, Table Games, Live Casino and Arcade Games available for you to play.
Don't forget that gambling is a game of chance and should only be for fun and entertainment purposes only.
Our games are based on a Random Number Generator, which means that losses can occur.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Seth the customer service agent has…
Seth the customer service agent has been fantastic, and kind and deserve 20 stars
16 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Gianluca,
Thank you for your 5-Star Review!
We're very happy to hear that you've found our customer service representatives helpful, we're very lucky to have an amazing team working with us.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Reply from AdmiralCasino.co.uk
Hello Claire,
We really appreciate you taking the time to leave us your 5-Star review!
We are happy to hear that you are enjoying our platform, and we will do our best to bring you even more variety of slots and promotions on our platform in the future!
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Good graphics but a bit slow on paying…
Good graphics but a bit slow on paying out compared to other sites like betfred.
14 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Richard,
Thank you for your 5-Star Review!
We would like to take this opportunity to welcome you to Admiral Casino, and we hope that you enjoy our wide selection of games such as Slots, Table Games, Live Casino and Arcade Games available for you to play.
Our games are based on a Random Number Generator which means that losses can occur.
All withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Amazing experience
Amazing experience , even customer service is very good,
13 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Ras,
Thank you for taking the time to leave us your 5-Star Review!
We’re thrilled to hear that you had such a positive experience and that our customer service met your expectations. Your support means a lot to us.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
A very fair you win and get paid no no…
A very fair you win and get paid no no 5 days later like some other sites
12 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Paul,
We really appreciate you taking the time to leave us your 5-Star Review!
We’re delighted to hear that you’re enjoying our platform.
Please note that withdrawals are typically processed and paid out the following day, unless additional documentation is required for verification. In some cases, requests may even be processed faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Luck wasnt on my side
Luck wasnt on my side, rinse/repeat i wont be returning
12 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Andy,
We’re sorry to hear about your experience was unsatisfactory.
We would like to clarify that all of our games operate using independently tested Random Number Generators (RNGs), meaning every spin is entirely random and cannot be manipulated to favour or disadvantage any player.
Also keep in mind that this cannot be manipulated to favour or disadvantage any player. This ensures completely fair and impartial results. Consequently, much like in real live casinos, there is always the possibility of experiencing both lucky and less fortunate streaks.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino.
All the very best,
Your Admiral Casino Team
Reply from AdmiralCasino.co.uk
Hello Josh,
We really appreciate you taking the time to leave us your 5-Star review!
We’re happy to hear that you’ve had such a positive experience on our platform and enjoying our gameplay.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Reply from AdmiralCasino.co.uk
Hello Chaz,
Thank you for taking the time to leave us your 4-Star Review!
We’re delighted to hear that you’re enjoying our platform!
Our team is continuously working to bring even more variety of slots and exciting promotions for you to enjoy in the future.
Please note that withdrawals are typically processed and paid out the following day, unless additional documentation is required for verification. In some cases, requests may even be processed faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Scamming app
I’ve put in over £710 doing low stakes and got £150 pay out over a 90 day period and I’m still down so much on the app and I just don’t seem to get any money back at all just constantly losing and that’s not normal
8 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Angelika,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We would like to assure you that all our games use a certified Random Number Generator (RNG), which operates independently and cannot be manipulated to favour or disadvantage any player. This ensures completely fair and impartial results.
We hope that your luck takes a turn for the better, allowing you to enjoy the desired bonus games and winnings.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Bad experience
Signed up. Accounted created and blocked. Collecting emails and personal data.
7 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Wes,
We're sorry to hear that your experience with Admiral Casino did not meet your expectations.
Please keep in mind that some accounts account may be temporarily restricted while we carry out some routine security checks.
As Trustpilot is a public platform, we can’t review account-specific details here, but please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Thank you for taking the time to share your feedback. We do value it and we’re here if you’d like to discuss this further.
All the very best,
Your Admiral Casino Team
Very relaxed game play
Very relaxed game play, no pressure and play time updates frequently
5 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Fraser,
We really appreciate you taking the time to leave us your 5-Star Review!
We’re happy to hear that you’ve had such a positive experience on our platform and enjoying our gameplay.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Slots
Very easy to deposit money. Some good games and easy to withdraw your winning,s.
3 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Michael,
We really appreciate you taking the time to leave us your 5-Star Review!
We are happy to hear that you are enjoying our platform and we will do our best to bring you even more variety of slots and promotions on our platform in the future!
Withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Reply from AdmiralCasino.co.uk
Hello Richard,
We really appreciate you taking the time to leave us your 5-Star Review!
We’re happy to hear that you’ve had such a positive and supportive experience and have been enjoying our platform.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
I see like im not in the same "basket"…
I see like im not in the same "basket" than my friend, with one have it massive boost of free spins/tokens etc. Difference is, im spending money but my friend not. It doesnt make sense - A customer with years of having account are just forgetted by casino/not recieving addictional offers like fresh account.
3 March 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Dawid,
We really appreciate you taking the time to leave us your 3-Star Review!
As Trustpilot is a public platform, we can’t review account-specific details here. To investigate this further and help you with your query, please feel free to contact our support team directly:
Email: support@admiralcasino.co.uk
Phone: 0800 069 8921 (9am – 5.30pm)
Live Chat: 8am – 9pm daily
Thank you for taking the time to share your feedback. We do value it and we’re here if you’d like to discuss this further.
All the very best,
Your Admiral Casino Team
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