I always had a response to my questions, and that made the long time it took to resolve the issue bearable. I felt that initially far too much credence was given to the other party's statements, overl... See more
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Company details
- #34 of 35 best companies in Personal Injury Lawyer
- #75 of 83 best companies in Law firm
- #134 of 158 best companies in Legal Services
Written by the company
Admiral Law are specialists in personal injury claims. If you’ve suffered a personal injury or illness as a result of someone else’s negligence, then Admiral Law can help you get the compensation you are entitled to.
Contact info
Floor 11 Ty Admiral, CF10 2EH, Cardiff, United Kingdom
- enquiries@admirallaw.co.uk
- www.admirallaw.co.uk
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Excellent Service from Start to Finish
I had an excellent experience with Admiral Law throughout my claim. The process was smooth, professional, and well managed from start to finish. I was kept informed at every stage, and my claim was resolved successfully.
A special thank you to my case handler, Paris Jones, for the excellent support, clear communication, and professionalism throughout. I really appreciate all the help and would highly recommend Admiral Law.
Scott was very polite and professional…
Scott was very polite and professional and knowledgeable
Scott
Scott, polite & very helpful great customer service. He answered any questions I had.
Also the portal is easy to use!
Thank you.
Excellent communication from the case…
Excellent communication from the case handler who kept me informed of progress throughout the process.
Great Help
The case handler Sky Williams was fantastic and guided me through the whole process.
First Experience Review
I had the pleasure of speaking with Gareth at Admiral Law following my recent accident. As this was my first time being involved in an accident, the whole process was completely new to me.
Gareth was incredibly patient, taking the time to explain everything clearly and guide me through each step without any judgment.
Fantastic service throughout.
I found it very professional and…
I found it very professional and personal and understanding which is important and carry on doing what you do best thank you very much for letting me speak
The gentleman who I spoke to seemed to…
The gentleman who I spoke to seemed to genuinely care about how I was after my accident and assuring
May use AI-assist with repliesRead more
Zero stars wouldn't suffice
If I could offer zero stars I would, but the system doesnt seem to allow me.
Two years on from my accident and no progress. Weeks and weeks pass without communication, and eventually 'solutions' that are totally inflexible and unreasonable to anyone who has the luxury of a 9-5 job and cant make appointments in the working week.
I signed up to trust pilot especially to warn people off using AdmiralLaw, what a joke of an organisation.

Reply from Admiral Law
I am still awaiting nearly 5 years…
I am still awaiting nearly 5 years after a non complex RTA. I am asked (when I finally get contact months and months apart) to fill in forms already completed 10's of times before. Agencies request info without asking Admiral. I have chased all calls, records, files. They really are not providing a service and you really should avoid at all costs!

Reply from Admiral Law
Carl and the team of Admiral Law were…
Carl and the team of Admiral Law were fantastic. Handled my claim professionally and very swiftly.
Thank you so much to Admiral Law
Great communication and speed
Admiral Law very very speedy to act on incidents, they communicated very well and made choices and explained them to me as someone without law knowledge. I am thankful for their work - thank you to my case worker Paris!
Kirbie .O :)
Kirbie was very helpful during a stressful matter and managed to get a smile and laugh over the phone which made my day. Appreciate the effort shown.
Gareth was excellent..
Gareth was excellent... concise Knowledgeable and patient. He would get 5 *s. The one missing * is the length of time to fet through on the phone.
Very clear and simple to understand in…
Very clear and simple to understand in both the portal communications and via phone calls.
Prepare for a long call
Prepare for a long call and to repeat everything you've already told Admiral about your claim
Excellent personal service by my case handler.
I found the customer portal impossible to access despite numerous attempts over several days but my case handler more than made up for this minor inconvenience by offering other ways of providing the information and photographs required to pursue my claim and pay me the settlement agreed with the third parties insurers. He was polite, friendly and efficient, seemingly happy to find a way round any difficulty I encountered using the portal.
Very helpful
My case handler, Harsh, has been very helpful throughout the whole process. I appreciate him making everything as easy as possible in unfortunate circumstances.
I would recommend Admiral.
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